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341 software support jobs at 236 companies in Massachusetts

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Software Support Engineer
Wilmington, Massachusetts, United States
$82k-$113k/yr HybridFull Time
Symbotic
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
2+ YOE2+ years in technical support/NOC; Bachelor's degree in engineering or related field; strong problem-solving; Python scripting; Linux/Unix experience; on-call availability; ability to work cross-functionally.
Python, Linux/Unix, Tableau, PowerBI, Data Warehouses, C, C++, JavaScript
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4w
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Senior Engineer, Software Support Engineering (DevOps)
Wilmington, Massachusetts, United States
$120k-$175k/yr HybridFull Time
Analog Devices
Analog DevicesNASDAQ: ADI: Designs and manufactures semiconductors for signal processing and power management.
2+ YOEMaster's degree in CS, Computer Networking, Electrical Engineering or related and 2 years DevOps experience; demonstrated expertise with GitHub/GitHub Actions, Jenkins, JFrog Artifactory, Cloudsmith, GitHub/Bitbucket, Docker/Podman, Kubernetes/Docker Swarm, Bash and Python.
GitHub, GitHub Actions, SVN, Perforce, Helm, Kubernetes, Prometheus, Grafana, JFrog Artifactory, Cloudsmith, Bitbucket, Docker, Podman, Docker Swarm, Bash, Python, Jenkins
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2mo
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Software Engineer
Boston or Needham
$80k-$150k/yr HybridFull Time
Wellington Management
Wellington Management: Investment management and research services for global institutional clients.
2+ YOE2+ years in software engineering, DevOps, or related roles; Python; AWS; CI/CD; IaC; monitoring and production support; SQL.
Python, Jenkins, GitHub Actions, Terraform, CloudFormation, AWS, Elasticsearch, Grafana, SQL, Docker, ECS
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2w
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Security Software Support Technician
Boston or Westwood or Rhode Island or New Hampshire
$80k-$100k/yr FieldFull Time
CGL Electronic Security
CGL Electronic Security: Designs, installs, and maintains commercial electronic security systems.
5+ YOEInstall, configure, and integrate access control/video systems; maintain certifications; valid driver’s license, pass background/drug checks and MA clearance; 5+ years experience preferred.
Software House, Genetec, S2, Openpath, American Dynamics, Exacq, Milestone, SQL
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Software Support Specialist I
Boston, Massachusetts, United States
$45k-$60k/yr HybridFull Time
Flywire
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
1+ YOEBachelor’s degree; 1-3 years SaaS customer-facing; experience with Netsuite/Intacct; familiarity with Quickbooks, Xero, Salesforce, Avalara, Zapier, Bill.com, Hubspot or Rest APIs; problem solving; diplomatic; reliable.
Netsuite, Intacct, Quickbooks, Xero, Salesforce, Avalara, Zapier, Bill.com, Hubspot, Rest APIs
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1mo
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Software Engineer II - Growth
Boston, Massachusetts, United States
$116k-$174k/yr HybridFull Time
Klaviyo
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
Full-stack software engineering background building user-facing features and supporting APIs; data-driven mindset; A/B testing experience preferred; AI-driven delivery experience or willingness to learn.
HTML, TypeScript, JavaScript, React, Python, Django, MySQL, Cassandra, RabbitMQ, Redis, Amazon Web Services (EC2), Amazon Web Services (RDS), Amazon Web Services (Aurora), Terraform, Ansible, Packer
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2mo
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Software Engineering & Development
Boston, Massachusetts, United States
$178k-$180k/yr OnsiteFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
5+ YOEMaster’s in CS or related field with 5+ years as software data engineer; or Bachelor’s with 7+ years experience; strong Oracle DB, Exadata, Goldengate; SQL/PLSQL; Agile/Scrum; production support.
Oracle, Exadata, Goldengate, IBM DB2, SQL, PL/SQL, Oracle OEM, Shell scripting
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3d
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Senior Software Engineer Trading Systems
Boston, Massachusetts, United States
$135k-$325k/yr OnsiteFull Time
Arrowstreet Capital
Arrowstreet Capital: Manages global equity portfolios using systematic quantitative models.
Experienced software engineer with backend and frontend skills for trading systems; strong Python or .NET, AWS, SQL, React, APIs, and production support; prior trading/front-office experience preferred.
Python, C#, React, JavaScript, TypeScript, HTML, CSS, AWS, EKS, Lambda, EC2, S3, RDS, OMS, EMS, REST APIs, microservices, Kubernetes, CI/CD, SQL, Generative AI, LLMs
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2mo
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Developer Support Engineer
Cambridge, Massachusetts, United States
$125k-$135k/yr OnsiteFull Time
Blitzy
Blitzy: Autonomous AI platform for enterprise software development.
2+ YOE2–5 years in software engineering, technical support, or debugging-heavy roles; strong problem solving; code reading/modification (Python/TypeScript); excellent communication; calm under pressure; wants onsite collaboration.
Python, TypeScript
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2w
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
Advisor360°
Advisor360°: Provides an integrated SaaS platform for wealth management firms.
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
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3w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
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1mo
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Software Engineer (multiple)
Boston, Massachusetts, United States
$131k-$174k/yr HybridFull Time
Klaviyo
KlaviyoNYSE: KVYO: Customer data platform for e-commerce marketing and automation.
Master's degree in a related field required. Experience providing backend support with RPC and MongoDB, designing parallel programs, using RabbitMQ, Redis, MySQL, Kubernetes or Anvil Cloud, Django/Python, Hive, and Golang. Experience building scalable systems and debugging performance.
RPC, MongoDB, RabbitMQ, Redis, MySQL, Kubernetes, Anvil Cloud, Django, Python, Hive, Golang
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2mo
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Software Engineer
Boston, Massachusetts, United States
$80k-$150k/yr OnsiteFull Time
Wellington Management: Manages investment portfolios and provides financial research for institutions.
2+ YOE2+ years software engineering with DevOps focus; Python; AWS; CI/CD; Infrastructure as Code; observability; production support.
AWS, Terraform, CloudFormation, Jenkins, GitHub Actions, Git, Elasticsearch, Grafana, SQL
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2mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
Revyse
Revyse: Software for multifamily property operators to manage vendor contracts.
2+ YOEProactive, detail-oriented support specialist with ~2+ years software support or customer service experience; strong technical aptitude, precision, documentation skills, and experience with helpdesk/project tools.
Notion, Zendesk
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1w
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Sr Tech Support Engineer MI -1 (Level 2 support for medical device software)
Lexington or United States or Japan
RemoteFull Time
Fujifilm
FujifilmTokyo Stock Exchange: 4901: Provider of diagnostic imaging and healthcare technology solutions.
Experience supporting medical imaging software, Windows and networking knowledge, SQL/Oracle familiarity, HL7/DICOM protocols, industry certifications (Microsoft/VMware/Cisco/Security+), strong communication and documentation skills.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, VMware, Cisco, Postgresql, Linux, HL7, DICOM
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6d
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Software Engineer - AI Platform Team
Draper or Toronto or Pittsburgh or Massachusetts
$102k-$214k/yr OnsiteFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
Experience building and supporting agentic/LLM-based AI systems, proficiency in Python or TypeScript/Node.js, familiarity with agent frameworks and observability, cloud/microservices experience, and BS/MS or equivalent experience.
LangGraph, OpenAI Agents SDK, Anthropic's Agent SDK, MCP, Python, TypeScript/Node.js, LangChain, LangSmith, Braintrust, promptfoo, OpenTelemetry
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1mo
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Senior Software Development Engineer Mainframe COBOL CICS
Hartford or Irving or Scottsdale or Illinois or Tampa or Wellesley or Blue Bell or United States
$93k-$222k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
5+ YOE5+ years mainframe development (COBOL, JCL, CICS, DB2, SQL, MQ, Xpeditor, Endevor), 2+ years offshore vendor support, 2+ years healthcare claims experience, strong systems analysis, software design, Agile experience, and strong communication skills.
COBOL, JCL, CICS, DB2, SQL, MQ, Xpeditor, Endevor, Agile, Scrum
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6d
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Technical Support
Waltham or Cambridge or Boston
OnsiteFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Researches and develops medicines to treat major diseases globally.
1+ YOEProvide first-line IT support for desktops, laptops, mobile devices and collaboration tech; troubleshoot hardware/software, use ServiceNow, and follow IT security and asset processes.
Windows, Lenovo, Microsoft 365, Outlook, Teams, OneDrive, Office, ServiceNow, macOS, iOS, Microsoft Intune, SCCM
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6d
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Distributed Systems Software Engineer - WarpSteam
Texas or North Carolina or Massachusetts or New York or United States or Spain or France or Canada or Ireland
$197k-$271k/yr RemoteFull Time
Confluent
ConfluentNASDAQ: CFLT: Provides a platform for real-time data streaming and processing.
5+ YOE5+ years building and supporting backend/distributed systems; strong programming skills (Java, Go, C/C++, Python), distributed systems and storage experience, cloud (AWS/GCP/Azure) familiarity, on-call and operational experience.
Apache Kafka, AWS, GCP, Azure, HTML, Javascript, Java, Go, C, C++, Python, microservices, containers, virtualization
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2mo
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Software Engineer - Embedded, Dallas, TX
Grand Prairie or Dallas or California or Massachusetts or New York or Colorado or Hawaii or Illinois or Maryland or Minnesota or New Jersey or Vermont or Washington or District of Columbia
$77k-$152k/yr OnsiteFull Time
Lockheed Martin
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Active DOD Secret clearance, strong C++11 experience, embedded OS knowledge (Yocto, Petalinux, VxWorks), embedded protocols (RS-232, I2C, CAN, RS-485, CanOpen), RHEL 8/Linux experience, ability to support routine domestic travel.
C, C++, C++11, Yocto, Petalinux, VxWorks, RS-232, I2C, Canbus, RS-485, CanOpen, RHEL 8, Linux, RTI DDS, gRPC, Python, bash, JIRA, Git, Agile
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