214 software support jobs at 148 companies in Novato, CA
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Software Product Support Engineer 3
Fremont, California, United States
$99k-$220k/yrHybridFull Time
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
3+ YOEBachelor's in relevant engineering with 5+ years (or Master's with 3+ years) or equivalent experience; strong software troubleshooting, debugging, root cause analysis, customer-facing deployments, ability to review code, and strong written/verbal communication.
ChimeNasdaq: CHYM: Provides mobile banking and financial tools for everyday consumers.
3+ YOE3+ years building production software, experience with Ruby on Rails or comparable frameworks, transactional databases and caching, scalable architecture, strong testing and collaboration skills.
AirbnbNASDAQ: ABNB: Online marketplace for vacation rentals and travel experiences.
3+ YOE3+ years backend software development experience, service-oriented architectures, experience with AI/LLM prompt engineering and routing systems, excellent communication, BS/MS/PhD preferred in Computer Science or equivalent experience.
Los Angeles or Washington or San Francisco or San Diego or Seattle or London
$130k-$220k/yrOnsiteFull Time
CHAOS Industries: Develops advanced radar and sensing systems for modern defense.
3+ YOE3+ years software development; strong Python; Azure cloud; on-call production support; must be a U.S. Person; ability to obtain security clearance.
Longeye: AI-powered investigative workspace for law enforcement and justice professionals.
Experienced engineer with systems-at-scale experience, end-to-end ownership, on-call support, and familiarity with modern React frontends and Python/GraphQL backends on Kubernetes/AWS.
Prolific: Platform connecting researchers with verified participants for human data collection.
4+ YOE4+ years product engineering experience; full-stack development across Python and TypeScript/JavaScript stacks; production support, cloud deployment, and direct customer collaboration.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOERelated technical degree,5+ years supporting large-scale voice infrastructure in public clouds,experience with PSTN/SIP/VoIP,SBC configuration,EMR not required,AI/ML for voice operations preferred.
Azora: Building modular optical ground stations for laser space communications.
4+ YOEBS/MS in CS or related,4+ years in networked or distributed systems,proficiency in Go/Rust/C++/Python,Linux and networking (TCP/UDP),experience with high-throughput systems and on-call support,U.S. eligibility per export control.
Member of Technical Staff (Software Engineer, Data Platform)
San Francisco or New York City or Palo Alto
$220k-$405k/yrOnsiteFull Time
Perplexity: AI-powered search engine providing conversational answers with citations.
5+ YOE5+ years software engineering experience (8+ for staff), production data infrastructure and batch/streaming experience, Airflow/Dagster, Python plus another backend language (Go/TypeScript), ML/AI workflow support, data quality and observability knowledge.
$134k-$209k/yrHybridMultiple Commitments Available
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
5+ YOE5+ years IT apps with Salesforce configuration, customization and support; frontend experience with Salesforce integrations; Aura/LWC development; Salesforce Cloud products; Einstein Analytics; SaaS apps like Eloqua, D&B Optimizer, ZoomInfo, Outreach; Salesforce Platform Developer I preferred.
Salesforce, Aura, Lightning Web Components, Einstein Analytics, CI/CD, Data Loader, Web Services, Angular, React, Sales Cloud, Service Cloud, Experience Cloud, Eloqua, D&B Optimizer, ZoomInfo, Outreach, Apex
Software Product Management, LillyDirect Customer Support
San Francisco, California, United States
$162k-$268k/yrHybridFull Time
Eli Lilly and CompanyNYSE: LLY: Researches and manufactures medicines for human health.
6+ YOEBachelor's in engineering/computer science,6+ years product management,experience in consumer support/product for e-commerce,CRM and omnichannel expertise,AI/automation experience,leadership and vendor evaluation skills.
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
RobloxNYSE: RBLX: Platform for creating and playing user-generated 3D digital experiences.
3+ YOE3+ years experience, BS in Computer Science or equivalent, experience building and supporting developer tools at scale; knowledge of source control, CI, artifact management; strong communication skills.
Flux: Web-based AI platform for designing printed circuit boards.
6+ YOE6+ years in customer/technical support at a software company, systems/process improvement experience, strong written and verbal communication, metrics-driven, automation and tooling experience; CAD/EDA familiarity a plus.
Hyperbound: AI-powered sales coaching and roleplay platform for enterprises.
Build and deploy frontend and backend apps; work with Next.js/React, Node.js/NestJS, PostgreSQL, MongoDB, TypeScript; support AWS and CI/CD; own code and architecture.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Provide onsite deskside hardware/software support, troubleshoot Windows and Mac issues, support printers, VoIP and mobile devices, use ITSM ticketing (ServiceNow), asset tracking and user account tasks; technical degree or equivalent experience.
ServiceNow, Symantec Virus Scan, Microsoft Active Directory, Windows 7, Windows 10, Office 365, MAC, IOS, VoIP
Gilead SciencesNASDAQ: GILD: Develops and sells medicines for life-threatening infectious diseases.
2+ YOEBachelor's or Master's in Computer Science or related field, 2+ years experience (or Master's with 0+), SQL knowledge, Agile experience, ability to write technical documentation and support users.
Legal Support & Operations Coordinator – San Francisco
San Francisco, California, United States
OnsiteFull Time
Mercury Business Services: Provides temperature-sensitive shipping for the healthcare sector.
1+ YOE1–5 years administrative, legal-support, dispatch, or document-processing experience preferred; comfortable with email, web platforms, scanners, PDF software, Microsoft Office, Google Workspace; strong communication, organization, judgment, and confidentiality; US work authorization and background check required.
Legal Connect, Courie.ai, Microsoft Office, Google Workspace, PDF software, email, printers, scanners