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20 software support specialist jobs at 15 companies in Charlotte, NC

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Software Support Specialist - ImagineBilling
Charlotte, North Carolina, United States
$60k-$70k/yr OnsiteFull Time
ImagineSoftware
ImagineSoftware: Develops automation software for medical billing and revenue management
Provide technical support for healthcare billing software, troubleshoot client issues, document interactions, and communicate effectively; basic SQL and customer-support skills preferred.
SQL
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1w
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Specialist - Software Engineering
Charlotte or Chandler
$120k-$125k/yr HybridFull Time
LTIMindtree
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
8+ YOERequires 8–10 years of software engineering experience with Kafka, Terraform, Ansible, Jenkins, Python, Shell scripting, GitHub, PostgreSQL, Linux, production support, and DevOps practices.
Ansible, Jenkins, Apache Kafka, Python, Terraform, Horizon, PostgreSQL, GitHub, Shell, Bash, KornShell, Linux, Kubernetes, OpenShift, Docker, Amazon Web Services (AWS), Microsoft Azure, GitHub Actions, Splunk, Grafana, Prometheus
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1w
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Customer Support Specialist
Charlotte or Lake Oswego
$24/hr HybridFull Time
NAVEX
NAVEX: Provides software for governance, risk, and compliance management.
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM experience, strong communication, problem-solving, organization, and adaptability.
Windows, Microsoft Office, CRM, Salesforce
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1w
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Customer Support Specialist
Lake Oswego or Charlotte
$24/hr HybridFull Time
NAVEX
NAVEX: Provides governance, risk and compliance management software solutions.
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM management, communication, problem-solving, training, organization, and adaptability to AI technologies.
Windows, Microsoft Office, CRM, Salesforce
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3mo
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End User Support Specialist
Charlotte, North Carolina, United States
HybridFull Time
Krispy Kreme
Krispy KremeNASDAQ: DNUT: Produces and sells fresh glazed doughnuts and coffee.
2+ YOE2+ years in a helpdesk/IT support role; strong problem-solving; knowledge of computer systems, mobile devices, hardware/software; excellent communication; customer service oriented.
Windows, Mobile devices, Hardware, Software, Knowledge base
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Technical Support Specialist - Tier I
Hickory, North Carolina, United States
OnsiteFull Time
CBIZ
CBIZNYSE: CBZ: Provides professional business services including accounting, insurance, and advisory.
Entry-level technical support role providing phone/chat/email support, diagnosing hardware/software issues, installing/configuring workstations, documentation skills, some computer familiarity, scheduling flexibility for after-hours and weekends.
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Parts Support Specialist
Concord, North Carolina, United States
OnsiteFull Time
Technique
Technique: Manufactures precision sheet metal prototypes and low-volume welded assemblies.
1+ YOE1–2 years parts/warehouse experience, familiarity with chassis/mechanical components, inventory/parts management software experience, ability to lift 50 lbs, reliable transportation, high school diploma or GED.
CDK, Reynolds & Reynolds, Microsoft Word, Microsoft Excel, Microsoft Outlook
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2w
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Respite Peer Support Specialist I
Davidson, North Carolina, United States
$20-$21/hr OnsiteFull Time
Promise Resource Network
Promise Resource Network: Operates peer-led mental health and substance use recovery centers.
NC PSS certification or eligible within 6 months, lived recovery experience, valid NC driver’s license, ability to document and use basic office software, strong communication and peer-support skills.
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1d
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Engineering Support Specialist (Pattons Medical)
Charlotte, North Carolina, United States
OnsiteFull Time
ELGi Equipments
ELGi EquipmentsNational Stock Exchange of India: ELGIEQUIP: Manufactures and distributes industrial air compressor systems.
0+ YOEHigh school diploma or equivalent; associate degree, technical diploma, or equivalent training preferred. Requires 0–2 years of manufacturing data administration experience using Infor LN or equivalent enterprise ERP software.
Infor LN, ERP
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1mo
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Implementation Specialist
United States or Charlotte or Washington or Boston
$75k-$85k/yr RemoteFull Time
Doxel
Doxel: AI-powered computer vision for construction progress tracking.
2+ YOE2+ years in software operations/implementation or project coordination; strong organization, written communication, and stakeholder coordination; comfortable supporting US and EMEA hours; travel to quarterly business reviews required.
Planhat
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Accounting Specialist
Huntersville, North Carolina, United States
OnsiteFull Time
Quanta Services
Quanta ServicesNYSE: PWR: Constructs and maintains power, pipeline, and telecommunications infrastructure.
5+ YOE5+ years accounting experience supporting AP/AR/payroll, month-end reconciliations, general ledger, reporting, and internal controls; advanced Excel and office software proficiency; strong attention to detail and confidentiality.
Microsoft Outlook, Microsoft Excel, Adobe
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1w
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Customer Care Specialist
Charlotte, North Carolina, United States
$20-$24/hr OnsiteFull Time
Life-Assist
Life-Assist: Distributor of emergency medical supplies for first responders.
3+ YOERequires 3+ years in customer service or sales support, strong oral and written communication, organization, problem-solving, relationship-building, and proficiency with Microsoft Office software.
Microsoft Office
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1w
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Senior Technology Operations Specialist
Raleigh or Charlotte or Atlanta
OnsiteFull Time
Truist
TruistNYSE: TFC: Offers personal banking, business lending, and investment management services.
4+ YOEHigh school diploma and 4+ years in technology operations or technical support, with knowledge of hardware, software, networks, procedures, and technology compliance requirements.
ITIL, CompTIA A+, CompTIA Network+
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1mo
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Specialist IT I (Onsite - Charlotte, NC)
Charlotte, North Carolina, United States
OnsiteFull Time
Signet Jewelers
Signet JewelersNYSE: SIG: Global retailer of diamond jewelry and professional jewelry services.
0+ YOEHigh school diploma, 0–2 years technical support or customer service experience, basic hardware/software/network troubleshooting, familiarity with Windows, macOS and Office 365; ticketing and communication skills.
Windows, macOS, Office 365
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2mo
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Care Coordinator Auth Scheduling Specialist
Charlotte or Mint Hill
$21-$31/hr OnsiteFull Time
Advocate Health
Advocate Health: Provides integrated clinical care through a network of hospitals.
High school diploma/GED, computer and customer service experience; ability to obtain authorizations, coordinate referrals, schedule procedures, and review insurance coverage; medical records software and insurance knowledge preferred.
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1mo
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Lead Service Engineer/Specialist
Charlotte, North Carolina, United States
$95k-$130k/yr FieldFull Time
RoviSys Building Technologies
RoviSys Building Technologies: Integrates automation and control systems for industrial and commercial buildings.
3+ YOEProvide service and support for building controls, troubleshoot hardware/software, configure controllers and HMIs, perform commissioning, and support customers; 3+ years controls experience and bachelor\u0002s degree or equivalent.
Niagara N4, Distech, BACnet, LON, Eclypse Controllers, Facility Explorer, Metasys, Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC, Insight, FactoryTalk Suite, RS Logix/Studio 5000, PlantPAx DCS, VBA, Python, Kepware OPC server, ThinManager, VMware
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