63 software support specialist jobs at 48 companies in Chatham, NJ
3mo
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Specialist - Software Engineering
Berkeley Heights, New Jersey, United States
$92k-$137k/yr OnsiteContract
8+ YOERequires 8+ years of software engineering experience and expertise in Mainframe Enterprise COBOL, JCL, VSAM, DB2, CICS, and Mainframe Autosys; experience leading teams and supporting testing and production issues.
Mainframe Enterprise COBOL, JCL, VSAM, DB2, CICS, Mainframe Autosys, Mainframe, UAT
1mo
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Advanced Specialist, Software Engineering
Hoboken, New Jersey, United States
$125k-$175k/yr HybridFull Time
7+ YOE7+ years backend engineering experience; technical lead experience; strong knowledge of distributed systems, microservices, event-driven and cloud-native (AWS) architectures; proficiency in a modern typed language and observability, testing, and operational support.
Java, Kotlin, Scala, C#, Go, Rust, TypeScript, AWS Lambda, Amazon ECS, Amazon EKS, Amazon API Gateway, Amazon SQS, Amazon SNS, Amazon EventBridge, Amazon MSK, AWS Step Functions, Amazon DynamoDB, Amazon RDS, Amazon Aurora, Amazon Neptune, Amazon CloudWatch, Infrastructure as Code
1mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
14h
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
2+ YOERequires 2+ years of client or customer support experience, strong communication and organizational skills, accuracy, flexibility, process improvement ability, and familiarity with customer support software.
LiveChat, HubSpot
1mo
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
4w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
1w
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Product Support Specialist
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yr RemoteFull Time
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
iOS, Android, Zendesk, Jira, Ada
2w
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Windows OS, CRM software
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
12h
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Customer Support Specialist I
New York City, New York, United States
$33-$41/hr HybridFull Time
2+ YOERequires 2+ years of customer service or software customer support experience, strong verbal and written communication, organization, technical troubleshooting, collaboration, and U.S. work authorization.
Customer Relationship Management (CRM), Zendesk, Salesforce, Google Workspace, Gem
1d
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Software Application Specialist
Poughkeepsie or Latham or Middletown
$60k-$70k/yr HybridFull Time
Business application support experience preferred; strong Microsoft 365 proficiency, troubleshooting, communication, presentation, training, and familiarity with AI tools required. Insurance licenses are a plus.
AMS360, BenefitPoint, ImageRight, WorkSmart, Salesforce, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Claude, ChatGPT, Microsoft Copilot
3w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years in IT helpdesk or system administration, hardware/software troubleshooting, macOS and Windows proficiency, SaaS administration, and familiarity with MDM, especially JAMF.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
1w
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IT Support Specialist (NJ, Ewing, )
Ewing, New Jersey, United States
OnsiteFull Time
Supports agency computer and network connectivity, hardware, software, systems maintenance, help desk requests, troubleshooting, user access, and IT equipment installation.
Microsoft Networks
1mo
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr HybridFull Time
3+ YOE3+ years in product support/training or technical writing for software/data products, bachelor's degree or equivalent experience preferred, experience with training delivery, support intake, Agile, and strong written communication.
Microsoft Azure DevOps, Bookstack, Microsoft SharePoint, Microsoft Power BI
3w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, Windows and macOS expertise, hardware and software troubleshooting, and administration of cloud platforms including Okta and Google Workspace.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
3w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware/software troubleshooting, Windows and macOS, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Office 365, Jamf, Single Sign-On (SSO)
1w
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IT Support Specialist (NJ, Ewing, )
Ewing, New Jersey, United States
OnsiteFull Time
Supports computer and network connectivity, hardware, software, systems maintenance, help desk requests, troubleshooting, user access, and account administration with minimal supervision.
Microsoft Networks
3w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware and software troubleshooting, macOS and Windows expertise, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
3w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or system administration experience in SaaS, Windows and macOS expertise, hardware/software troubleshooting, and SaaS administration including Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Office 365, Single Sign-On (SSO), Jamf
1mo
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr OnsiteFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in product support/training/technical writing for software or data products, strong written communication, experience designing/delivering end-user training, support intake management, Agile familiarity.
Azure DevOps, Bookstack, SharePoint
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