26 software support specialist jobs at 23 companies in Hercules, CA
2d
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Yardi Software Support Specialist (7020 - Business Systems)
San Rafael, California, United States
$28-$45/hr HybridFull Time
1+ YOEHigh school diploma plus computer-related training, 1+ year in property management or related software, and 1+ year with affordable housing operations and compliance. Hybrid role requiring Yardi expertise.
Yardi Voyager, Yardi, Onsite, Checkscan, Payscan, ACH, G/L, Microsoft Excel
1mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
1mo
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
1mo
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Customer Support Specialist
Nashville or Denver or San Francisco or Santiago
$17-$21/hr HybridFull Time
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
2w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
1w
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Technical Support Specialist - Software (55386)
Mentor or Hauppauge or Point Richmond or Ohio
$58k-$72k/yr HybridFull Time
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Microsoft Windows, Linux, Microsoft Excel
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
2d
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IT Support Specialist II
Irving or Plano or Bakersfield or Webster or Fort Worth or Emeryville or Tarzana
$29-$46/hr OnsiteFull Time
Associate degree in a relevant technology field or four years of equivalent experience; user support troubleshooting experience with Windows, Microsoft Office, Office 365, networking, and software installation.
Windows 10, Windows 11, Microsoft Office, Microsoft Office 365, WiFi, CompTIA A+, CompTIA Network+, One Medical, LifeMart, Wisely, myWisely
2mo
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IT Support Specialist I
Palo Alto, California, United States
$70k-$85k/yr HybridFull Time
5+ YOE5+ years in technical support; hardware/software/networking knowledge; scripting (Perl, Shell); web services/APIs; bachelor’s preferred.
Networking, Operating systems, Scripting (Perl, Shell), Web services, APIs
5d
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Customer Support Specialist II
Redwood City, California, United States
$21-$41/hr OnsiteFull Time
3+ YOEHigh school diploma or GED and 3+ years of customer service experience, preferably in a healthcare contact center or sales environment. Requires U.S. work authorization and strong communication and problem-solving skills.
computer, telephone, headset
2w
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Clerical and Administrative Specialist
Hayward, California, United States
$18-$20/hr OnsitePart Time
1+ YOE1+ year administrative support experience; high school diploma or equivalent; valid driver's license; computer knowledge including Windows, MS Word, MS Excel, HMIS, and office software; strong communication and organizational skills.
Windows, Microsoft Word, Microsoft Excel, HMIS
3w
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Litigation Docket Specialist
Silicon Valley or New York City or Boston or San Francisco or Washington, D.C. or Seattle or Santa Monica
$68k-$96k/yr HybridFull Time
5+ YOE5+ years calendaring experience in a law firm or legal department preferred; knowledge of federal and state court procedures; strong attention to detail and communication skills; proficiency with docketing software and Microsoft Office.
CompuLaw, Microsoft Word, Microsoft Excel
3w
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Trust Securities Specialist
Santa Rosa, California, United States
$22-$33/hr OnsiteFull Time
2+ YOEAssociate's degree in accounting/business or equivalent experience, 2+ years administrative support experience, knowledge of trust operations, office software and basic math.
1mo
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Cancer Center New Patient Administrative Specialist II
Newark or San Jose
$33-$37/hr HybridFull Time
1+ YOEHigh school/GED,1+ year healthcare experience,knowledge of Windows office software and medical terminology,strong phone and written communication,ability to manage multiple priorities and provide patient-centered service.
Windows
1mo
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Field Operations Specialist
El Segundo or Los Angeles or Hawthorne or San Francisco or San Diego or Seattle or Washington or London
$35-$58/hr OnsiteFull Time
3+ YOE3+ years supporting military/government/enterprise tech; strong hardware, software, and networking troubleshooting; ability to obtain or hold U.S. security clearance; proficiency with Microsoft Office and communication tools; willingness to travel ~50%.
Coherent Distributed Networks (CDN™), Microsoft Office, Slack, Microsoft Teams, Zoom
1mo
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Manufacturing Tech Specialist, Proc/Prod
Santa Rosa, California, United States
$67k-$112k/yr OnsiteFull Time
3+ YOE3+ years manufacturing troubleshooting to component level, electronics assembly, test software development, and cross-functional production support.
1mo
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Customer Experience Specialist
San Francisco or Irvine or Seattle or New York City
$66k-$115k/yr OnsiteFull Time
1+ YOE1-2 years customer or technical support experience, strong written and verbal communication, critical thinking, proficiency with Salesforce, JIRA, G Suite, GitHub, Slack, broadcasting software, and familiarity with data analysis tools or AI-assisted workflows.
Salesforce, JIRA, G Suite, GitHub, Slack, broadcasting software, Data analysis tools, AI tooling
1mo
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Manufacturing Tech Specialist, Proc/Prod
Santa Rosa, California, United States
$67k-$112k/yr OnsiteFull Time
3+ YOE3+ years supporting manufacturing with component-level troubleshooting, electronics certificate or equivalent, and experience developing test software; RF/microwave knowledge preferred.
2mo
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Sr. Specialist Vehicle Diagnostics
Columbia or Charlotte or Novi or Fremont or San Francisco or Los Angeles or New York City
$130k-$160k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering, 8+ years experience in OTA software updates and vehicle diagnostics, expertise in diagnostic strategy and fault simulation, workshop support experience, valid driver's license and passport, ability to travel ~10%
Over-the-air (OTA), Guided Fault Finding (GFF)
1mo
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Sr IT Systems Specialist
San Francisco or United States
$133k-$161k/yr HybridFull Time
3+ YOE3+ years software development experience; strong scripting/automation for Mac OS (Python, Go); experience with MDM/RMM tools and identity systems (Okta, Onelogin, Entra); Tier 2/3 support, procurement, documentation, and strong customer service skills.
Python, Go, Mac OS, MDM, RMM, Essentials, Workspace ONE, Kandji/Iru, Jamf, Intune, Okta, Onelogin, Entra, AI
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