89 software support specialist jobs at 68 companies in Middle River, MD
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Software Configuration Specialist
Chesapeake or Arlington
OnsiteFull Time
Dexian Government Solutions: Provides diversified IT and engineering solutions to government agencies.
8+ YOEMinimum 8 years supporting software configuration/release management or ALM for enterprise/ERP systems; maintain configuration baselines, manage releases, support testing/deployment, and maintain technical documentation. Bachelor's in IT/CS/IS/Software Engineering required. Tier 1 background investigation or higher and CAC required to start.
Smithsonian Institution: Operates national museums, research centers, and the National Zoo.
1+ YOEOne year of specialized administrative and personnel experience equivalent to GS-05, or one year of related graduate education or a qualifying combination; personnel systems and office software proficiency required.
Microsoft Word, Microsoft Excel, ERP systems, spreadsheets
K&L Gates: Global law firm providing comprehensive legal and regulatory counsel.
3+ YOEBachelor's degree or equivalent experience and 3+ years of IT experience. Requires technical support, troubleshooting, communication, prioritization, customer service, and legal-industry software familiarity.
Information Technology Service Management (ITSM), computer, email
Intellect Solutions: Provides IT systems engineering and cybersecurity for federal agencies.
5+ YOE5+ years specialized experience in hardware, software, or information assurance; high school diploma/GED; Security+ or IAT-I certification; active Secret clearance and ability to obtain Top Secret/SCI; technical documentation and end-user training experience.
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yrOnsiteFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
The Nuclear Company: Deploys standardized nuclear reactors for utility-scale energy generation.
Troubleshoot hardware, software, and network issues across Windows and macOS; manage Active Directory accounts; understand TCP/IP, DNS, DHCP, and VPN; use remote support and ticketing systems; apply basic cybersecurity and document technical solutions.
Windows, macOS, TCP/IP, DNS, DHCP, VPN, Active Directory, Microsoft 365, ServiceNow, Zendesk, endpoint protection
GDITNYSE: GD: Delivers IT and mission services to government agencies.
3+ YOERequires 3+ years of related experience, TS/SCI with polygraph, U.S. citizenship, and Security+ certification within 6 months of start. Requires hardware, software, troubleshooting, help desk, and remote support skills.
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
0+ YOEEntry-level IT support role requiring 0–3 years help-desk experience, ServiceNow/Jira familiarity, basic troubleshooting of hardware/software/network issues, DoD 8140 compliance and active Secret clearance, U.S. citizenship.
Vireo HealthCSE: VREO: Produces and sells medical and adult-use cannabis products.
Troubleshoot and resolve hardware, software, network, and application issues; Azure/Office 365 and AD experience; strong customer service and communication; ability to travel frequently to Maryland sites.
NCTA - The Internet & Television Association: Trade association representing the US cable and internet industry.
2+ YOERequires 2+ years of IT experience, hardware/software certification or equivalent experience, Windows and Microsoft Office expertise, networking and TCP/IP knowledge, macOS, iOS and Android familiarity, and strong communication skills.
Zoom, Slack, Box, Airtable, Miro, ChatGPT, Jira, Microsoft Configuration Manager, ManageEngine, Mosyle, Tenable, Verizon Wireless, Microsoft Windows, Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, TCP/IP, Wi-Fi, Apple macOS, Apple iOS, Google Android
Evergreen Equity Partners: Provides commercial mortgage and business loan financing solutions.
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service experience, strong communication and problem-solving skills, and proficiency with call center software, banking systems, and Microsoft Office.
AI Software Development and Technology Support Specialist
Woodlawn, Maryland, United States
$80k-$176k/yrOnsiteFull Time
CGINYSE: GIB: Provides information technology and business consulting services.
7+ YOEBachelor's degree plus 7 years experience; ability to obtain Public Trust clearance; experience administering AI infrastructure, AI development tooling, license management, troubleshooting, documentation, and governance frameworks.
J5 Consulting: Provides specialized cybersecurity and technical services to government and commercial clients.
Provide Tier 2 help desk support (24/7) answering emails/hotline/tickets, troubleshooting software/hardware, performing diagnostics/repairs, maintaining logs, and escalating incidents. US citizenship and Top Secret with Full Scope Polygraph required.
BDNYSE: BDX: Manufactures medical devices, surgical instruments, and pharmacy automation systems.
0+ YOEBachelor's degree in mechanical, biomedical, or electrical engineering or related discipline; technical problem analysis, electro-mechanical systems, automation, software-enabled instrumentation, and cross-functional teamwork experience; daily onsite work required.
Army National Guard: A reserve component of the United States military.
Requires Army National Guard enlistment, junior-year high school standing or high school diploma/GED, age 17–35, physical fitness, legal and moral eligibility, and citizenship requirements.
communications equipment, laser range finders, computers
Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, Maryland, United States
$34-$46/hrOnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOEAssociate degree and 5+ years of related experience required. Requires TS/SCI with polygraph, U.S. citizenship, CompTIA Security+ within 3 months, and remote hardware/software support expertise.
Help Desk Software, Remote Support, CompTIA Security+, Artificial Intelligence (AI), cloud, cyber, software development