59 software support specialist jobs at 44 companies in Millburn, NJ
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Specialist - Software Engineering
Berkeley Heights, New Jersey, United States
$92k-$137k/yrOnsiteContract
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
8+ YOERequires 8+ years of software engineering experience and expertise in Mainframe Enterprise COBOL, JCL, VSAM, DB2, CICS, and Mainframe Autosys; experience leading teams and supporting testing and production issues.
PearsonLondon Stock Exchange: PSON: Global education providing learning materials and assessments.
7+ YOE7+ years backend engineering experience; technical lead experience; strong knowledge of distributed systems, microservices, event-driven and cloud-native (AWS) architectures; proficiency in a modern typed language and observability, testing, and operational support.
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yrRemoteFull Time
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yrRemoteFull Time
AllTrails: Mobile platform for discovering and navigating outdoor trails.
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yrOnsiteFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
HiBob: HR software platform for managing employee lifecycle and engagement.
2+ YOERequires 2–3 years in IT helpdesk or system administration, hardware/software troubleshooting, macOS and Windows proficiency, SaaS administration, and familiarity with MDM, especially JAMF.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
Catholic Charities, Diocese of Trenton: Provides social services and behavioral healthcare to communities.
Supports agency computer and network connectivity, hardware, software, systems maintenance, help desk requests, troubleshooting, user access, and IT equipment installation.
New York Blood Center: Non-profit organization collecting and distributing blood and stem cells.
3+ YOE3+ years in product support/training or technical writing for software/data products, bachelor's degree or equivalent experience preferred, experience with training delivery, support intake, Agile, and strong written communication.
Microsoft Azure DevOps, Bookstack, Microsoft SharePoint, Microsoft Power BI
HiBob: Provides a cloud-based human resources management platform for businesses.
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware/software troubleshooting, Windows and macOS, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Office 365, Jamf, Single Sign-On (SSO)
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, Windows and macOS expertise, hardware and software troubleshooting, and administration of cloud platforms including Okta and Google Workspace.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
Catholic Charities, Diocese of Trenton: Providing mental health, housing, and social services in New Jersey.
Supports computer and network connectivity, hardware, software, systems maintenance, help desk requests, troubleshooting, user access, and account administration with minimal supervision.
HiBob: Cloud-based human resources management platform for mid-sized businesses.
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware and software troubleshooting, macOS and Windows expertise, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
HiBob: Provides cloud-based human resources and workforce management software.
2+ YOERequires 2–3 years of IT helpdesk or system administration experience in SaaS, Windows and macOS expertise, hardware/software troubleshooting, and SaaS administration including Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Office 365, Single Sign-On (SSO), Jamf
New York Blood Center: Community-based nonprofit provider of blood products and research.
3+ YOEBachelor's or equivalent experience, 3+ years in product support/training/technical writing for software or data products, strong written communication, experience designing/delivering end-user training, support intake management, Agile familiarity.
Genesis Global Group: Operates a consortium of biotechnology and healthcare member companies.
1+ YOETroubleshoot hardware, software, network and cloud issues; manage Active Directory and Exchange Online; 1+ years network support experience preferred; A+, Network+, MCP desirable.
Exchange Online, Microsoft SharePoint, OneDrive, Azure AD, Active Directory, Microsoft Exchange, Windows, DHCP, DNS
Genesis Global Group: A technology services firm providing technical support and IT solutions.
1+ YOETroubleshoot hardware/software, support users, manage Windows, Active Directory, Exchange Online and cloud services, diagnose networking (DNS/DHCP/IP), and follow cybersecurity best practices.
Exchange Online, SharePoint, OneDrive, Azure AD, Microsoft Active Directory, DHCP, DNS, Windows, Microsoft Exchange