North Babylon • 50 milesRemote · Hybrid · Onsite · Field · All Environments
North Babylon • 50 milesRemote · Hybrid · Onsite · Field · All Environments
North Babylon • 50 milesRemote · Hybrid · Onsite · Field · All Environments
North Babylon • 50 milesRemote · Hybrid · Onsite · Field · All Environments
42 software support specialist jobs at 34 companies in North Babylon, NY
1mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
1mo
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
2w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
1w
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Technical Support Specialist - Software (55386)
Mentor or Hauppauge or Point Richmond or Ohio
$58k-$72k/yr HybridFull Time
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Microsoft Windows, Linux, Microsoft Excel
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
4d
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Windows OS, CRM software
1w
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Email Support Specialist (Remote)
New Haven, Connecticut, United States
$24-$30/hr RemoteFull Time, Contract
Professional customer support experience, excellent written English, analytical and troubleshooting skills, remote-work discipline, empathy, and proficiency with helpdesk and CRM software.
Zendesk, Salesforce, CRM
1w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years in IT helpdesk or system administration, hardware/software troubleshooting, macOS and Windows proficiency, SaaS administration, and familiarity with MDM, especially JAMF.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr HybridFull Time
3+ YOE3+ years in product support/training or technical writing for software/data products, bachelor's degree or equivalent experience preferred, experience with training delivery, support intake, Agile, and strong written communication.
Microsoft Azure DevOps, Bookstack, Microsoft SharePoint, Microsoft Power BI
1w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware/software troubleshooting, Windows and macOS, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Office 365, Jamf, Single Sign-On (SSO)
1w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, Windows and macOS expertise, hardware and software troubleshooting, and administration of cloud platforms including Okta and Google Workspace.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
1w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware and software troubleshooting, macOS and Windows expertise, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
1w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or system administration experience in SaaS, Windows and macOS expertise, hardware/software troubleshooting, and SaaS administration including Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Office 365, Single Sign-On (SSO), Jamf
1mo
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr OnsiteFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in product support/training/technical writing for software or data products, strong written communication, experience designing/delivering end-user training, support intake management, Agile familiarity.
Azure DevOps, Bookstack, SharePoint
1w
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CAD Support Specialist
Irvine or Los Angeles or New York City or Parsippany or San Jose
$28-$39/hr OnsiteFull Time
3+ YOEAssociate degree in computer-aided drafting, engineering technology, or similar; 3+ years’ related experience; AutoCAD expertise; software troubleshooting, communication, analytical, and teamwork skills; valid driver's license.
AutoCAD, Civil 3D, Revit, Navisworks
1mo
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Implementation Support Specialist - CONTRACT Role
New York or Boston
$70k-$85k/yr OnsiteFull Time, Contract
High school diploma or equivalent; experience presenting software to technical and non-technical audiences; project implementation skills, problem-solving, collaboration, communication, adaptability, and discretion.
WinTeam, LISA, Mercury
2mo
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IT Specialist
New York, New York, United States
$35/hr OnsitePart Time
3+ YOEOnsite part-time IT specialist with 3+ years IT support experience; Microsoft 365, Google, Windows, networking, and cybersecurity knowledge; hardware/software troubleshooting; Associate's or Bachelor's degree preferred.
Microsoft 365, Google, Windows, Mycase, Monday.com
1w
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Trade Inside Sales Support Specialist - Seasonal/Part-time
Greenwich, Connecticut, United States
$30/hr OnsitePart Time, Seasonal
2+ YOE2+ years customer-facing or trade experience, strong administrative and organizational skills, consultative customer service, ability to use multiple software tools, flexible schedule including weekends and holidays.
Zoom, Google suite, Salesforce, Gladly, Shopify
6d
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Equipment Loan and A/V Support Specialist
New Haven, Connecticut, United States
OnsiteFull Time
6+ YOERequires related AV experience, strong customer service and troubleshooting skills, and communication abilities. Education and experience may include a high school education plus six years’ experience, an associate degree plus four years, or a related bachelor’s degree.
digital projectors, plasma screens, computers, public address systems, audio recorders, audio mixers, amplifiers, DVD/VHS players, document cameras, 16mm film projectors, slide projectors, microphones, projection screens, control systems, video switchers
2w
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Lab Services Specialist/Member Support Specialist (Entry-Level/Float)
Westport or Darien or New Canaan
$26/hr OnsiteFull Time
Medical Assistant certification or accredited MA program graduation, high school diploma or equivalent, strong customer service and communication, proficiency with computers and multiple software systems.
Slack, G Suite, Zoom, Circulation, Electronic Medical Record System (EMR)
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