101 software support specialist jobs at 77 companies in Rosedale, MD
1mo
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Software Configuration Specialist
Chesapeake or Arlington
OnsiteFull Time
8+ YOEMinimum 8 years supporting software configuration/release management or ALM for enterprise/ERP systems; maintain configuration baselines, manage releases, support testing/deployment, and maintain technical documentation. Bachelor's in IT/CS/IS/Software Engineering required. Tier 1 background investigation or higher and CAC required to start.
FSMS, Oracle, ERP, JWICS
4d
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Management Support Specialist (Personnel)
Washington, District of Columbia, United States
$58k-$75k/yr OnsiteFull Time
1+ YOEOne year of specialized administrative and personnel experience equivalent to GS-05, or one year of related graduate education or a qualifying combination; personnel systems and office software proficiency required.
Microsoft Word, Microsoft Excel, ERP systems, spreadsheets
1w
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Senior Desktop Support Specialist
Washington, District of Columbia, United States
$80k-$120k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience and 3+ years of IT experience. Requires technical support, troubleshooting, communication, prioritization, customer service, and legal-industry software familiarity.
Information Technology Service Management (ITSM), computer, email
1mo
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Hardware/Software Endpoint Support Specialist II
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOE5+ years specialized experience in hardware, software, or information assurance; high school diploma/GED; Security+ or IAT-I certification; active Secret clearance and ability to obtain Top Secret/SCI; technical documentation and end-user training experience.
3w
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IT Support Specialist
Alexandria, Virginia, United States
$46k-$55k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
1w
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Windows OS, CRM software
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
1mo
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IT Support Specialist
Washington, District of Columbia, United States
$81k-$98k/yr OnsiteFull Time
Troubleshoot hardware, software, and network issues across Windows and macOS; manage Active Directory accounts; understand TCP/IP, DNS, DHCP, and VPN; use remote support and ticketing systems; apply basic cybersecurity and document technical solutions.
Windows, macOS, TCP/IP, DNS, DHCP, VPN, Active Directory, Microsoft 365, ServiceNow, Zendesk, endpoint protection
1d
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Behavior Support Specialist
York, Pennsylvania, United States
$17-$21/hr OnsiteFull Time
High school diploma required; college experience or bachelor's degree preferred. Requires educational-setting experience with behavioral interventions, emotional resilience, and flexibility supporting student safety.
computer, tablet
6d
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Information Technology Support Specialist
Annapolis Junction, Maryland, United States
$35-$47/hr OnsiteFull Time
3+ YOERequires 3+ years of related experience, TS/SCI with polygraph, U.S. citizenship, and Security+ certification within 6 months of start. Requires hardware, software, troubleshooting, help desk, and remote support skills.
AI, cloud, cyber, computer hardware, software, desktop mirroring
1mo
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User Support Specialist – Junior
Washington, District Of Columbia, United States
$25-$32/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
0+ YOEEntry-level IT support role requiring 0–3 years help-desk experience, ServiceNow/Jira familiarity, basic troubleshooting of hardware/software/network issues, DoD 8140 compliance and active Secret clearance, U.S. citizenship.
ServiceNow, Jira, Windows
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IT Support Specialist
Massey, Maryland, United States
$65k-$70k/yr HybridFull Time
Troubleshoot and resolve hardware, software, network, and application issues; Azure/Office 365 and AD experience; strong customer service and communication; ability to travel frequently to Maryland sites.
Azure, Office 365, Microsoft 365, Exchange, Teams, OneDrive, SharePoint, Entra ID, Active Directory, Group Policy, SSO, Windows, Android, macOS, TCP/IP, DNS, DHCP, VPN, RMM, Intune, JAMF, POS, Surveillance systems, E-commerce platforms, Servers
4d
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IT Support Specialist
Washington, District of Columbia, United States
$65k-$94k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT experience, hardware/software certification or equivalent experience, Windows and Microsoft Office expertise, networking and TCP/IP knowledge, macOS, iOS and Android familiarity, and strong communication skills.
Zoom, Slack, Box, Airtable, Miro, ChatGPT, Jira, Microsoft Configuration Manager, ManageEngine, Mosyle, Tenable, Verizon Wireless, Microsoft Windows, Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, TCP/IP, Wi-Fi, Apple macOS, Apple iOS, Google Android
3mo
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Customer Support Specialist
Baltimore, Maryland, United States
$22-$27/hr RemoteFull Time
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
3w
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Field Support Specialist
Columbia, Maryland, United States
FieldFull Time
2+ YOE2+ years troubleshooting Oracle/Sun hardware, firmware and software; experience with Solaris/Linux, ZFS, Exadata, Oracle Database Appliance; TS/SCI FSP clearance required.
Solaris, Linux, ZFS, Exadata, Oracle Database Appliance, Sun Microsystems, Oracle
2w
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Member Support Specialist
Washington, District of Columbia, United States
RemoteFull Time
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service experience, strong communication and problem-solving skills, and proficiency with call center software, banking systems, and Microsoft Office.
Microsoft Office
1d
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Behavior Support Specialist
York, Pennsylvania, United States
$17-$21/hr OnsiteFull Time
High school diploma required; college experience or bachelor's degree preferred. Requires educational-setting experience implementing behavioral interventions for students with intensive needs and the resilience to manage crises.
computer, tablet
3w
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AI Software Development and Technology Support Specialist
Woodlawn, Maryland, United States
$80k-$176k/yr OnsiteFull Time
7+ YOEBachelor's degree plus 7 years experience; ability to obtain Public Trust clearance; experience administering AI infrastructure, AI development tooling, license management, troubleshooting, documentation, and governance frameworks.
Amazon Q Developer, GitHub Copilot, Claude Code, Gemini Code Assist, GitHub
1mo
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IT Support Specialist - TS/SCI with Polygraph
Vienna, Virginia, United States
$106k-$144k/yr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE5+ years IT support experience, Tier 1/2 helpdesk, remote desktop support, VTC and Microsoft Teams/WebEx/Skype support, enterprise ticketing, hardware/software deployment, strong customer service and communication.
Microsoft Teams, WebEx, Skype, VTC, enterprise ticketing system, UPS
2mo
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Customer Service Support Specialist
Washington, District of Columbia, United States
OnsiteFull Time
Provide Tier 2 help desk support (24/7) answering emails/hotline/tickets, troubleshooting software/hardware, performing diagnostics/repairs, maintaining logs, and escalating incidents. US citizenship and Top Secret with Full Scope Polygraph required.
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