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32 software support specialist jobs at 30 companies in San Francisco, CA

2mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Harvey
Harvey: Developing AI solutions for legal and professional services.
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
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3d
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
Roo
Roo: U.S. veterinary staffing marketplace connecting veterinarians and technicians with animal hospitals for relief and hiring work.
2+ YOERequires 2+ years of client or customer support experience, strong communication and organizational skills, accuracy, flexibility, process improvement ability, and familiarity with customer support software.
LiveChat, HubSpot
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1w
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Customer Support Specialist
San Francisco, California, United States
$90k-$110k/yr HybridFull Time
Parafin
Parafin: Private financial-infrastructure providing embedded financing to small businesses through marketplaces and software platforms.
2+ YOEProvides multi-brand customer support with strong prioritization and attention to detail. Two years of software support, fintech, or financial services experience preferred; Zendesk proficiency preferred.
Zendesk
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: The global sales tax solution built for modern commerce.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
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1w
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Technical Support Specialist
Vallejo, California, United States
$53k-$66k/yr OnsiteFull Time
Touro University California
Touro University California: A higher education institution providing academic and administrative services.
2+ YOEBachelor's degree or 2+ years of hands-on workstation and peripheral support experience; requires hardware, software, network, AV, troubleshooting, communication, and customer service skills.
Microsoft Windows, Mac operating systems, iOS, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Exchange, Active Directory (AD), Group Policies, LAN, WAN, VPN, VoIP, WiFi, MCSE, MCITP, CompTIA, Internet Explorer, Chrome, Firefox
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2mo
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Customer Support Specialist
Nashville or Denver or San Francisco or Santiago
$17-$21/hr HybridFull Time
Truework
Truework: Truework is a privately held platform automating income and employment verification for lenders, employers, and property managers.
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
Juniper Square
Juniper Square: Private-markets fund operations partner providing connected software, data, and fund administration services to investment managers.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
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1w
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Product Support Specialist
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yr RemoteFull Time
AllTrails
AllTrails: Privately held outdoor navigation app serving hikers with trail maps, route planning, and reviews.
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
iOS, Android, Zendesk, Jira, Ada
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3w
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Technical Support Specialist - Software (55386)
Mentor or Hauppauge or Point Richmond or Ohio
$58k-$72k/yr HybridFull Time
STERIS
STERISNYSE: STE: Global provider of infection prevention and sterilization solutions.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Microsoft Windows, Linux, Microsoft Excel
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2mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
Cooley
Cooley: Private law firm advising technology, life sciences and high-growth companies on deals, litigation, intellectual property and regulation.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
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3w
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CAD Support Specialist
Irvine or Los Angeles or New York City or Parsippany or San Jose
$28-$39/hr OnsiteFull Time
Langan Engineering & Environmental Services
Langan Engineering & Environmental Services: Engineering and environmental consulting for land development and infrastructure.
3+ YOEAssociate degree in computer-aided drafting, engineering technology, or similar; 3+ years’ related experience; AutoCAD expertise; software troubleshooting, communication, analytical, and teamwork skills; valid driver's license.
AutoCAD, Civil 3D, Revit, Navisworks
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1w
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Family Support Specialist (Bilingual)
Pleasanton or Alameda County
$29-$31/hr HybridFull Time
Hively
Hively: Nonprofit Alameda County family-services agency providing child care assistance, mental health care, and community resources.
BA/BS in social services, human development, or related field, or equivalent experience. Fluency in English and another listed language, office software experience, strong communication, organization, math, and problem-solving skills required.
Microsoft Office, Google Suite
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3w
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13F Fire Support Specialist
Richmond, California, United States
$200-$250/wk OnsitePart Time
Army National Guard
Army National Guard: U.S. government military reserve component providing trained Army Soldiers for domestic emergencies and national defense.
Requires Army National Guard enlistment, high school junior status or diploma/GED, age 17–35, physical fitness, physical exam, legal and moral eligibility, and citizenship requirements.
communications equipment, laser range finders, computers
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6d
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R&D Process Support Specialist
Pleasanton, California, United States
$89k-$166k/yr OnsiteFull Time
Roche
RocheSIX Swiss Exchange: ROG: Global pioneer in pharmaceuticals and diagnostics.
3+ YOEBachelor's or master's degree in natural sciences or engineering, or equivalent experience; 3+ years in diagnostics development; R&D process, software validation, database, project management, and quality management experience; fluent English.
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1w
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Tier 2 Mac/Windows Support
Menlo Park or McLean
$65k-$73k/yr OnsiteFull Time
Astor & Sanders
Astor & Sanders: Woman-owned IT solutions provider delivering digital transformation, cybersecurity, cloud, and AI services to federal agencies.
2+ YOERequires 2–4 years of related experience, Windows, iOS, macOS, Microsoft Office Suite, hardware and software support, troubleshooting, documentation, and communication skills. CompTIA A+ Apple support training preferred.
Windows, iOS, macOS, Microsoft Office Suite, BIOS
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2mo
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FINANCIAL AID SPECIALIST I
San Jose, California, United States
$61k-$75k/yr OnsiteFull Time
San José-Evergreen Community College District
San José-Evergreen Community College District: Public California community college district serving students in San José and Milpitas through two colleges and a Milpitas extension.
2+ YOEHigh school diploma with college coursework and two years clerical experience in financial record-keeping and public contact. Knowledge of federal/state financial aid programs, needs analysis, record keeping, and office software.
computer, calculator, copier
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1mo
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Clerical and Administrative Specialist
Hayward, California, United States
$18-$20/hr OnsitePart Time
NorthStar Memorial Group
NorthStar Memorial Group: Provider of funeral, cemetery, cremation, and memorialization services.
1+ YOE1+ year administrative support experience; high school diploma or equivalent; valid driver's license; computer knowledge including Windows, MS Word, MS Excel, HMIS, and office software; strong communication and organizational skills.
Windows, Microsoft Word, Microsoft Excel, HMIS
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6d
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3rd Year Clerkship Specialist
Vallejo, California, United States
$56k-$64k/yr OnsiteFull Time
Touro University California
Touro University California: A university providing medical and health sciences education.
Bachelor’s degree preferred or equivalent experience; advanced administrative, scheduling, records, compliance, software, communication, and organizational skills in a healthcare or academic setting.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Canvas, eMedley, NBOME, VSAS
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6d
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Docketing Specialist - Portland, OR
Portland or Bend or Salem or Seattle or Vancouver or Anchorage or Mountain View or Oregon or Washington or Alaska or California
HybridFull Time
Schwabe, Williamson & Wyatt
Schwabe, Williamson & Wyatt: Pacific Northwest law firm providing industry-focused legal services to businesses, including technology, healthcare, retail, and natural-resources clients.
2+ YOERequires 2+ years in a legal services environment, preferably litigation docketing; two years of college or equivalent experience; docketing software, Microsoft Office, data entry, court rules research, and strong communication skills.
CompuLaw, Microsoft Office
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1mo
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Litigation Docket Specialist
Silicon Valley or New York City or Boston or San Francisco or Washington, D.C. or Seattle or Santa Monica
$68k-$96k/yr HybridFull Time
Fenwick
Fenwick: Technology and life sciences law firm serving startups, investors, and public companies.
5+ YOE5+ years calendaring experience in a law firm or legal department preferred; knowledge of federal and state court procedures; strong attention to detail and communication skills; proficiency with docketing software and Microsoft Office.
CompuLaw, Microsoft Word, Microsoft Excel
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