79 software support specialist jobs at 59 companies in Springfield, VA
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Software Support Specialist - Level 1 (Remote)
Columbia, Maryland, United States
$18-$21/hr RemoteFull Time
1+ YOE1+ year support experience, strong customer service and written/verbal English, technical experience with Windows and Office365, networking basics, ticketing and troubleshooting skills, ability to work 24/7 shifts.
Windows 10/11, Microsoft Office 365, Active Directory, ITIL
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Patient Support Specialist
Gainesville, Virginia, United States
OnsiteFull Time
High school diploma or equivalent required; front desk experience in dental/medical preferred. Proficiency with scheduling/billing software and Microsoft Office, strong communication and multitasking skills, and willingness to travel to other offices as needed.
Microsoft Office
1w
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User Support Specialist
Frederick County, Maryland, United States
$28/hr OnsiteFull Time
2+ YOEProvides first-level technical support in schools, manages labs and inventory, troubleshoots hardware/software, supports networks/VOIP, and trains staff; requires 2 years Windows support experience and proficiency with office software.
Microsoft Windows, Macintosh, VOIP
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Software Configuration Specialist
Chesapeake or Arlington
OnsiteFull Time
8+ YOEMinimum 8 years supporting software configuration/release management or ALM for enterprise/ERP systems; maintain configuration baselines, manage releases, support testing/deployment, and maintain technical documentation. Bachelor's in IT/CS/IS/Software Engineering required. Tier 1 background investigation or higher and CAC required to start.
FSMS, Oracle, ERP, JWICS
3mo
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IT Support Specialist
McLean, Virginia, United States
$60k-$70k/yr OnsiteFull Time
1+ YOE1+ years IT support experience; troubleshooting hardware/software, networking and routing knowledge, Microsoft platform experience, strong communication and confidentiality.
Microsoft
4w
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Hardware/Software Endpoint Support Specialist II
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOE5+ years specialized experience in hardware, software, or information assurance; high school diploma/GED; Security+ or IAT-I certification; active Secret clearance and ability to obtain Top Secret/SCI; technical documentation and end-user training experience.
1mo
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Logistics Support Specialist
Fort Meade, Maryland, United States
OnsiteFull Time
Experience supporting supply operations, inventory management, equipment accountability, and logistics coordination; proficiency with office software; strong organization and communication skills.
2d
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IT Support Specialist
Alexandria, Virginia, United States
$46k-$55k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
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IT Support Specialist
Washington, District of Columbia, United States
$81k-$98k/yr OnsiteFull Time
Troubleshoot hardware, software, and network issues across Windows and macOS; manage Active Directory accounts; understand TCP/IP, DNS, DHCP, and VPN; use remote support and ticketing systems; apply basic cybersecurity and document technical solutions.
Windows, macOS, TCP/IP, DNS, DHCP, VPN, Active Directory, Microsoft 365, ServiceNow, Zendesk, endpoint protection
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User Support Specialist – Journeyman
Washington, District Of Columbia, United States
$29-$35/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEActive Secret clearance and DoD 8140, 4+ years end-user support experience, troubleshooting hardware/software/network, experience with ServiceNow or Jira, bachelor’s degree or equivalent experience, strong communication.
ServiceNow, Jira
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Customer Support Specialist – USA
Washington or Israel or North America
HybridFull Time
5+ YOE5+ years technical support experience with complex software-hardware systems; strong networking (TCP/IP, routing, switching, firewalls), Linux, log analysis, troubleshooting, and collaboration with engineering; excellent English communication.
Linux, TCP/IP, RF
2w
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Senior Customer Tech Support Specialist (Help Desk)
Dahlgren, Virginia, United States
$65k-$73k/yr OnsiteFull Time
6+ YOE6+ years help desk experience, advanced troubleshooting for hardware/software/networks, experience with BMC Remedy, BMC Helix ITSM or ServiceNow, IAT Level III with Tier 5 investigation.
BMC Remedy, BMC Helix ITSM, ServiceNow
3w
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Information Technology Support Specialist
Annapolis Junction or San Antonio
$30-$41/hr OnsiteFull Time
5+ YOETS/SCI with polygraph (active), U.S. citizenship, AA/AS degree, CompTIA Security+, 5+ years help desk/IT support experience, hardware/software troubleshooting and remote support skills.
1mo
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Senior Application Support Specialist
Washington, District of Columbia, United States
$104k-$125k/yr OnsiteFull Time
5+ YOE5+ years as an analyst supporting users via system configuration; expert software configuration, relational databases, reporting, ITSM/ITIL v3 knowledge, MS Office proficiency, 3+ years project management, strong communication and troubleshooting skills.
Microsoft Dynamics, Salesforce.com, AccreditNet, SharePoint, MS Word, Microsoft Excel, MS PowerPoint, MS Access, MS Outlook, GotoMeeting, Webex, ITIL v3
1w
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Field Support Specialist
Columbia, Maryland, United States
FieldFull Time
2+ YOE2+ years troubleshooting Oracle/Sun hardware, firmware and software; experience with Solaris/Linux, ZFS, Exadata, Oracle Database Appliance; TS/SCI FSP clearance required.
Solaris, Linux, ZFS, Exadata, Oracle Database Appliance, Sun Microsystems, Oracle
2mo
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Customer Support Specialist
Baltimore, Maryland, United States
$22-$27/hr RemoteFull Time
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
1mo
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Student Support Specialist
Fairfax, Virginia, United States
$50k/yr HybridFull Time
High school diploma or equivalent; administrative experience with databases; knowledge of privacy laws and student records (FERPA); strong communication, organizational, and crisis response skills; technical proficiency with data management software.
Banner, Guardian (Campus Kaizen), eVA
2mo
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Technical Support Specialist
Fredericksburg, Virginia, United States
OnsiteFull Time
5+ YOEAssociate degree preferred or 5+ years with industrial equipment, strong verbal/written communication, ability to read mechanical/electrical drawings and software code, familiarity with microprocessor controls, Microsoft Word/Excel/PowerPoint, SAP, CRM.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP, CRM
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Field Support Specialist
Annapolis Junction, Maryland, United States
OnsiteFull Time
2+ YOEActive TS/SCI with Polygraph required; 2+ years troubleshooting Oracle/Sun hardware; experience with Solaris, Linux, ZFS, Exadata and firmware/software patching; customer service and ticketing experience; ability to travel to customer sites.
Oracle, Solaris, Linux, ZFS Storage, Exadata, Oracle Database Appliances, Sun Microsystems
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