Papaya Global: Global payroll, workforce management, and payments software platform.
Extensive experience leading global, multi-layered client success or account management teams with ownership of retention, renewals, and expansion; strong commercial acumen, forecasting, and stakeholder management.
Findhelp: Building digital infrastructure for connecting people to social services.
3+ YOE3+ years in customer success or related client-facing roles; experience with SaaS/customer success platforms; healthcare or government familiarity preferred; strong communication, presentation, and data/analytics skills.
Quest Software: Develops enterprise software for data management, security, and modernization.
5+ YOE5+ MgmtRequires 5+ years leading Customer Success teams and 5+ years in enterprise SaaS Customer Success, executive relationship management, value realization, risk mitigation, expansion, and Gainsight, Gong, Aviso, and Salesforce.
Gainsight, Gong, Aviso, Salesforce, Microsoft, Active Directory, Entra ID, SaaS
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
Proven leadership in Customer Success for SaaS/ERP, experience scaling teams, ownership of metrics and operations, familiarity with AI/automation and global teams, strong communication and cross-functional collaboration.
Indeed Flex: Provides on-demand temporary staffing and workforce management solutions.
1+ YOE1+ year in account management or customer success, CRM proficiency (Salesforce), strong communication, analytical and project management skills, ability to influence cross-functional teams.
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
Jamf: Software for managing and securing Apple device environments.
3+ YOE3+ years customer success/account management in SaaS, familiarity with Apple ecosystem, renewals and SaaS lifecycle, strong communication and negotiation, technical acumen in MDM and Jamf products.
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOE3+ years in customer success or account management, SaaS background, proficiency with Microsoft Office, ability to travel up to 25%, college preferred, strong communication and relationship skills.
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
Radicle Health: Provides specialized software solutions for human services and community health.
2+ YOE2+ years in customer success or account management with mid-market/enterprise clients, proven revenue retention and adoption results, strong presentation and communication skills, Salesforce/CRM experience.
Outpost: Operating a national network of tech-enabled truck terminals.
5+ YOE5+ years in customer success/implementation/operations with logistics or yard operations experience; strong discovery, operational data literacy, and ability to run hypercare; willingness to travel 30–40%.
Bankjoy: Digital banking platform for community banks and credit unions.
5+ YOE5+ years in client success/account management in B2B fintech or enterprise SaaS; experience with executive stakeholder management, renewals, upsell, product adoption, and portfolio management of 20–30+ accounts.
Corelation, Jack Henry Symitar, Fiserv Portico, CU Answers, Salesforce, Gainsight, ChurnZero
ASSA ABLOYNasdaq Stockholm: ASSA B: Manufacturer of access control and door opening solutions.
3+ YOE3+ years in Customer Success, Account Management, or similar customer-facing work; software/SaaS background; Microsoft Office proficiency; communication, organization, autonomy, and ability to travel up to 25%.
Filtrous: Distributor of laboratory equipment and scientific supplies.
1+ YOERequires 1+ year in customer success, account management, or client-facing B2B roles; retention and renewal experience; CRM/CSM proficiency; data analysis; strong communication; and organized follow-through.
Hub International: Provides global insurance brokerage and risk management services.
2+ YOEBachelor's degree or equivalent experience; associate degree also listed. Requires 2–5 years in client success, account, or relationship management, strong communication, technical issue resolution, and travel availability.
Austin or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United States or Australia or United Kingdom or India
RemoteFull Time
UpGuard: AI-powered platform for managing cyber risk and security.
2+ YOE2+ years in customer success, project or account management; understanding of cyber risk frameworks; strong communication, organization, and account coverage across ET or PT; experience building scalable customer relationships.
Threshold 360: Provides a software platform for creating 360-degree virtual tours.
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
Rhode Island or Austin or Denver or Georgia or Illinois
$123k-$150k/yrRemoteFull Time
UiPathNYSE: PATH: Provides robotic process automation software for enterprise workflow automation.
10+ YOERequires 10+ years in customer success, program management, consulting, or strategic account management; executive stakeholder leadership; complex program delivery; business case, risk, and customer outcome expertise; bachelor's degree.
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI