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50 support agent jobs at 38 companies in Frederick, MD

4d
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Design Software Support Agent
Hunt Valley, Maryland, United States
$24-$34/hr OnsiteFull Time
Johnson, Mirmiran & Thompson
Johnson, Mirmiran & Thompson: Provides multidisciplinary engineering, architecture, and technology infrastructure services.
2+ YOE2+ years supporting Autodesk or Bentley design software; certification or degree in engineering/IT/design preferred; proficiency with design workflows and standards.
Autodesk Civil 3D, Autodesk Revit, OpenRoads Designer, OpenBridge Modeler, Bentley, ProjectWise, Autodesk Construction Cloud (ACC)
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5d
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Technical Support Agent (Access)
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOE2+ years technical support experience with electronics and networking, intermediate Linux knowledge, strong verbal/written communication, problem-solving, and ability to learn hardware/software; experience with ticketing systems.
Zoho Desk, Linux
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2mo
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Surveillance Agent
Baltimore, Maryland, United States
$22-$32/hr OnsiteFull Time
Marshall Investigative Group
Marshall Investigative Group: Conducts private investigations and surveillance to identify insurance fraud
Experience in surveillance and mobile investigations; valid driver's license; PI license preferred; auto insurance with 100/300/100 limits; high school diploma; degree in Criminal Justice or related field preferred; travel; weekend availability.
MS Word, Surveillance equipment, Digital surveillance camera
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1w
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Tier I Agent (Shift 3)
Arlington, Virginia, United States
$20-$25/hr OnsiteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
0+ YOEHigh school diploma, 0–2 years technical support or storage experience, CompTIA Security+ per DoDM 8410, Secret clearance, US citizenship, ITSM experience, SAN and backup/recovery knowledge.
IT Service Management (ITSM), Storage Area Networks (SAN)
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1mo
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Purchasing Agent
McLean, Virginia, United States
$65k-$81k/yr OnsiteFull Time
Sunrise Senior Living
Sunrise Senior Living: Provides assisted living, memory care, and nursing services.
Managing vendors, supplier coordination, order guide administration, tracking rebates and supporting procurement and contract compliance across communities.
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6d
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Service Assurance Agent-2
Washington, District of Columbia, United States
$22-$33/hr OnsitePart Time
FedEx
FedExNYSE: FDX: Global provider of courier, logistics, and transportation services.
1.5+ YOEHigh school diploma/GED, 18 months FedEx experience, ability to complete training, knowledge of FedEx operations and mainframe/web apps (Cosmos,GNSL,FAMIS,IMS,TSO,CMS), proficient with PC applications.
Cosmos, GNSL, FAMIS, IMS, TSO, CMS
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1d
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UC CONTACT CENTER AGENT
Owings Mills, Maryland, United States
$18-$22/hr HybridFull Time
LifeBridge Health
LifeBridge Health: Provides hospital and comprehensive healthcare services in Maryland
1+ YOEHS diploma/GED preferred; 1-3 years call center or medical scheduling experience; customer service and medical terminology preferred; ability to handle high-volume calls, schedule appointments, and process referrals.
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3mo
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Future-Proof Your Career as a Health Insurance Agent
Gambrills, Maryland, United States
HybridFull Time
Griffin Agency
Griffin Agency: Sells life insurance and financial protection products through advisors.
3+ YOELicensed health and life insurance agents; willing to add life and annuity sales; seeking higher commissions and mentorship; must be open to lead systems and appointment support.
CRM, Lead management tools
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1w
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EOC Agent (Evening Shift)
Suitland, Maryland, United States
$50k-$60k/yr OnsiteFull Time
ActioNet
ActioNet: Provides IT modernization and cybersecurity services for government agencies.
2+ YOE2+ years supporting enterprise IT operations in an EOC/NOC; experience with Windows/Linux, monitoring tools, ServiceNow, networking fundamentals, incident response, documentation, and strong troubleshooting and communication skills.
Datadog, SolarWinds, ServiceNow
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1mo
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Front Desk Agent
Linthicum Heights, Maryland, United States
OnsiteFull Time
TPG Hotels & Resorts
TPG Hotels & Resorts: Manages and operates a national portfolio of hospitality assets.
Provide friendly guest check-in/out, payment processing, reservation management, phone/email support, basic accounting, and front-desk administrative duties in a hospitality setting.
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1mo
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Air Export Agent
Washington, District of Columbia, United States
$50k-$70k/yr HybridFull Time
John S. Connor
John S. Connor: Provides customs brokerage, freight forwarding, and logistics services.
0+ YOEHigh school diploma required; bachelor’s preferred. No prior experience required but logistics/export experience preferred. Must handle export documentation, rates, invoicing, and customer support.
Microsoft Office, transportation management systems, documentation software
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3w
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
Polsinelli
Polsinelli: Am Law 100 law firm providing comprehensive legal services.
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
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1mo
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Service Desk Agent
Arlington, Virginia, United States
OnsiteFull Time
Tharros
Tharros: Provides specialized cybersecurity defense and vulnerability research services.
3+ YOEActive TS/SCI clearance and DHS Fitness, 3+ years related experience (min 2 years service desk/SOC), experience with ServiceNow/Remedy and ITSM, Microsoft Office/Teams proficiency, strong communication and customer service skills, ability to support shift work.
ITSM, ServiceNow, Remedy, Microsoft Office, Microsoft Teams
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1mo
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IAD Ramp Agent - Full Time
Dulles, Virginia, United States
$19/hr OnsiteFull Time
Swissport
Swissport: Provides global aviation ground services and cargo handling.
Load/unload baggage and cargo, marshal aircraft, operate ground support equipment, lift up to 70 lb, work in inclement weather, valid driver's license, good communication skills.
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2mo
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Workplace Experience 24/7 Agent
Washington, District of Columbia, United States
$60k-$65k/yr HybridFull Time
Latham & Watkins
Latham & Watkins: Global law firm providing comprehensive legal and advisory services.
3+ YOEHigh school diploma or equivalent; 3-5 years of prior workplace experience (receptionist, technology, hospitality, or inbound customer service); administrative experience in professional services preferred.
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3mo
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Mid CI Specialist (Agent Support)
Washington, District of Columbia, United States
OnsiteFull Time
Prescient Edge
Prescient Edge: Provides intelligence, security, and defense support services.
8+ YOEExperience in intelligence analysis, CI/HUMINT, and strategic threat assessment; TS/SCI with CI Poly; Bachelor's degree; 8+ years preferred.
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2mo
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Marketing Service Assistant - State Farm Agent Team Member
Fairfax, Virginia, United States
$35k-$60k/yr OnsiteFull Time
C Kim - State Farm Agent
C Kim - State Farm Agent: N/A
Bilingual Korean required; customer service and sales support for a State Farm agent team.
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1w
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Cyber Case Management/Service Desk Agent / Active Top Secret
Washington, District of Columbia, United States
$66k-$106k/yr OnsiteFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
3+ YOEActive Top Secret/SCI clearance, BS/BA with 3 years related experience (or 7 years experience), 1+ year operations/SOC experience, service desk/customer support skills, strong communication, problem solving, and technical writing.
Microsoft Office, ServiceNow
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2mo
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Receptionist - State Farm Agent Team Member
Suitland, Maryland, United States
$20k-$35k/yr OnsiteFull Time
James Brown State Farm Agency
James Brown State Farm Agency: Local agency providing personal insurance and financial services.
Excellent communication, bilingual Spanish, customer focus, team player, organized, proactive, detail oriented, and able to learn computer tools.
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2mo
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Receptionist - State Farm Agent Team Member
Springfield, Virginia, United States
OnsiteFull Time
Jon Parker State Farm
Jon Parker State Farm: Independent insurance agency focusing on customer service and financial protection.
Customer service oriented receptionist with strong communication, bilingual Spanish preferred, organized, proactive problem solver.
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