27 support agent jobs at 15 companies in Massachusetts
2w
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Help Desk Support Agent
Walpole, Massachusetts, United States
$45k-$55k/yr OnsiteFull Time
3+ YOEProvide frontline technical support for students, families, and staff in a hybrid virtual school; troubleshoot devices, software, connectivity; communicate clearly; lift/move equipment; undergo background/fingerprint checks.
Windows, Chromebook, Google Workspace, Google Admin Console
2d
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Palo Alto or New York City or Chicago or Toronto or Colorado or Massachusetts or North Carolina or New Jersey or Nevada or Oregon or Virginia
$19-$21/hr RemoteFull Time
2+ YOE2+ years call center experience, strong multitasking and communication skills, ability to retain customers, P&C license obtainable within 60 days, remote work capability.
1mo
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Real Estate Agent
Braintree or Massachusetts or Rhode Island or Connecticut or New Hampshire or Maine or New York or Florida
FieldFull Time
Licensed real estate agent; new and experienced agents welcome. Provides commission splits up to 90%, virtual office support, lead generation tools, training, and mentoring.
3w
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Service Agent
Lowell, Massachusetts, United States
OnsiteFull Time
Customer-facing role providing service and support; candidates must be eligible to work in the U.S. (GEICO will not sponsor new applicants).
1w
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Data Entry Agent - Clerical
Swansea, Massachusetts, United States
$18-$20/hr OnsiteFull Time
2+ YOEHigh school diploma/GED required; 2 years related retail/clerical experience preferred; strong English communication, attention to detail, proficiency with Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Acrobat.
Microsoft Word, Acrobat, Microsoft PowerPoint, Microsoft Excel
1mo
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Partner Support Representative
Calabasas or Arizona or California or Colorado or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Maine or Nebraska or North Carolina or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Utah or Virginia or Washington
$30-$37/hr HybridFull Time
Provide frontline partner support for agent partners: process applications, troubleshoot issues, maintain CRM records, coordinate cross-functional resolution; Microsoft Excel and payments system knowledge required; 2–3 years payments or partner support preferred.
Microsoft Excel, Microsoft Office, CRM, TSYS, PPM, CBO, Fiserv
2mo
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AI Development & Support Engineer
Waltham, Massachusetts, United States
HybridFull Time
Develop MCP servers, deploy local LLMs, build agents; strong Linux, Python, and debugging skills; customer support experience.
Python, Linux, Docker, REST APIs, vLLM, Ollama
2w
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Insurance Agent (Base salary + Uncapped commissions)
Somerville, Massachusetts, United States
FieldFull Time
Sell auto, home, life and specialty insurance; obtain required insurance license; strong relationship, communication and tech skills; no prior insurance experience required; training and licensing support provided.
3w
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Agent Licensing/Contract Coordinator (Hybrid)
Webster, Massachusetts, United States
$41k-$55k/yr HybridFull Time
1+ YOEAssociate-level education or equivalent,1+ years related experience,strong written/oral communication,attention to detail,Microsoft Word/Excel and internal systems skills; knowledge of TronWeb, V12, AS400 preferred.
TronWeb, V12, AS400, Microsoft Word, Microsoft Excel
2w
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Engineering Manager, Support & Stability
Columbus or Boston or New York City or Chicago or Austin or Los Angeles
$150k-$190k/yr RemoteFull Time
3+ YOE3+ years engineering management experience, experience with platform reliability/system health, AI agent adoption, technical depth in high-risk domains, ability to manage and grow engineers.
PHP, Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Jira, Claude, Cursor, Datadog, Snowflake
2w
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Software Engineer - AI Platform Team
Draper or Toronto or Pittsburgh or Massachusetts
$102k-$214k/yr OnsiteFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
Experience building and supporting agentic/LLM-based AI systems, proficiency in Python or TypeScript/Node.js, familiarity with agent frameworks and observability, cloud/microservices experience, and BS/MS or equivalent experience.
LangGraph, OpenAI Agents SDK, Anthropic's Agent SDK, MCP, Python, TypeScript/Node.js, LangChain, LangSmith, Braintrust, promptfoo, OpenTelemetry
1w
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Senior Manager, Contract Administration - BD / VC
Marlborough, Massachusetts, United States
$132k-$250k/yr HybridFull Time
4+ YOEBachelor's degree,4+ years supporting attorneys,strong legal drafting and organizational skills,proficiency with MS Office and AI agents,discretion and strong communication.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint, AI agents
1w
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Senior Manager, Contract Administration - BD / VC
Marlborough, Massachusetts, United States
$132k-$250k/yr HybridFull Time
4+ YOEBachelor's degree and 4+ years supporting attorneys; strong legal drafting, MS Office proficiency, experience with AI tools/agents, discretion, and strong communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint, AI agents
1d
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Director of Revenue Operations
Boston, Massachusetts, United States
HybridFull Time
4+ YOE4+ years in RevOps/Sales Ops/GTM or Marketing Ops, deep HubSpot fluency, experience building automations, integrations and AI/agentic tooling, and supporting complex B2B sales cycles.
HubSpot, Google Ads, LinkedIn Ads
19h
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
6d
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EM FX Trader, Assistant Vice President - Markets
Boston, Massachusetts, United States
$175k/yr OnsiteFull Time
3+ YOEMarket-making trading experience, bachelor\u0002s degree preferred, 3+ years trading or desk support experience with EM FX exposure; programming/agentic coding preferred; strong communication and quantitative skills.
1mo
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Full Stack Engineer, Foundation
United States or Oakland or San Francisco or New York City or Boston or Seattle or Irvine or Los Angeles or Monterey or Santa Barbara or Santa Rosa or Austin or Portland or Philadelphia or Chicago
$146k-$235k/yr RemoteFull Time
5+ YOE5+ years full-stack engineering; strong TypeScript and React; experience with Go or Node; shipped AI/agent features and MCP/LLM tooling; instrumentation, funnel analysis, A/B testing, and on-call support experience.
TypeScript, React, Go, Node, MCP servers, LLM, IDE, LaunchDarkly
1mo
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
AWS, Bedrock, Agent Core, Nova
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