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25 support agent jobs at 17 companies in Worcester, MA

2w
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Help Desk Support Agent
Walpole, Massachusetts, United States
$45k-$55k/yr OnsiteFull Time
Massachusetts Connections Academy
Massachusetts Connections Academy: Tuition-free virtual public school for Massachusetts K-12 students.
3+ YOEProvide frontline technical support for students, families, and staff in a hybrid virtual school; troubleshoot devices, software, connectivity; communicate clearly; lift/move equipment; undergo background/fingerprint checks.
Windows, Chromebook, Google Workspace, Google Admin Console
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1mo
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Real Estate Agent
Braintree or Massachusetts or Rhode Island or Connecticut or New Hampshire or Maine or New York or Florida
FieldFull Time
HFM Realty
HFM Realty: Full-service real estate brokerage providing property buying and selling services.
Licensed real estate agent; new and experienced agents welcome. Provides commission splits up to 90%, virtual office support, lead generation tools, training, and mentoring.
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2d
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Motor Vehicle Agent Supervisor
Bridgeport or Danbury or Enfield or Hamden or Old Saybrook or Waterbury or Wethersfield or Windham
$74k-$93k/yr OnsiteFull Time
State of Connecticut
State of Connecticut: The state government of Connecticut, United States.
5+ YOEFive years related experience with at least two years as a Motor Vehicle Operator License Agent; supervisory ability; knowledge of motor vehicle laws, inspection methods, and customer service.
QSC, DMV knowledge testing system
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3w
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Service Agent
Lowell, Massachusetts, United States
OnsiteFull Time
GEICO
GEICONYSE: BRK.B: Provider of auto and property insurance products.
Customer-facing role providing service and support; candidates must be eligible to work in the U.S. (GEICO will not sponsor new applicants).
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1w
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Data Entry Agent - Clerical
Swansea, Massachusetts, United States
$18-$20/hr OnsiteFull Time
Cardi's Furniture & Mattresses
Cardi's Furniture & Mattresses: Regional retailer of home furniture, mattresses, and interior design.
2+ YOEHigh school diploma/GED required; 2 years related retail/clerical experience preferred; strong English communication, attention to detail, proficiency with Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Acrobat.
Microsoft Word, Acrobat, Microsoft PowerPoint, Microsoft Excel
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2mo
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AI Development & Support Engineer
Waltham, Massachusetts, United States
HybridFull Time
Starfish Storage
Starfish Storage: Provides metadata-driven software for managing large unstructured data collections.
Develop MCP servers, deploy local LLMs, build agents; strong Linux, Python, and debugging skills; customer support experience.
Python, Linux, Docker, REST APIs, vLLM, Ollama
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2w
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Insurance Agent (Base salary + Uncapped commissions)
Somerville, Massachusetts, United States
FieldFull Time
Liberty Mutual
Liberty Mutual: Provider of global property and casualty insurance products.
Sell auto, home, life and specialty insurance; obtain required insurance license; strong relationship, communication and tech skills; no prior insurance experience required; training and licensing support provided.
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3w
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Agent Licensing/Contract Coordinator (Hybrid)
Webster, Massachusetts, United States
$41k-$55k/yr HybridFull Time
MAPFRE
MAPFREBolsa de Madrid: MAP: Provides global insurance, reinsurance, and financial protection services.
1+ YOEAssociate-level education or equivalent,1+ years related experience,strong written/oral communication,attention to detail,Microsoft Word/Excel and internal systems skills; knowledge of TronWeb, V12, AS400 preferred.
TronWeb, V12, AS400, Microsoft Word, Microsoft Excel
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2w
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Engineering Manager, Support & Stability
Columbus or Boston or New York City or Chicago or Austin or Los Angeles
$150k-$190k/yr RemoteFull Time
Loop Returns
Loop Returns: Software platform automating e-commerce returns and post-purchase experiences.
3+ YOE3+ years engineering management experience, experience with platform reliability/system health, AI agent adoption, technical depth in high-risk domains, ability to manage and grow engineers.
PHP, Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Jira, Claude, Cursor, Datadog, Snowflake
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6d
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Administrative Coordinator
Nashua or Atkinson
$23-$27/hr OnsiteFull Time
The Masiello Group
The Masiello Group: Provides residential and commercial real estate brokerage in New England.
Provide administrative, operational, and systems support for regional agents; strong written/verbal communication, organization, Canva and Microsoft 365 proficiency, ability to learn and troubleshoot tech.
Canva, Microsoft 365, Microsoft SharePoint, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft OneDrive, Microsoft Planner
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1w
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Senior Manager, Contract Administration - BD / VC
Marlborough, Massachusetts, United States
$132k-$250k/yr HybridFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Manufacturer of interventional medical devices and technologies.
4+ YOEBachelor's degree,4+ years supporting attorneys,strong legal drafting and organizational skills,proficiency with MS Office and AI agents,discretion and strong communication.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint, AI agents
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1w
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Senior Manager, Contract Administration - BD / VC
Marlborough, Massachusetts, United States
$132k-$250k/yr HybridFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Developing and manufacturing innovative medical devices for less-invasive treatments.
4+ YOEBachelor's degree and 4+ years supporting attorneys; strong legal drafting, MS Office proficiency, experience with AI tools/agents, discretion, and strong communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint, AI agents
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1d
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Director of Revenue Operations
Boston, Massachusetts, United States
HybridFull Time
Rhino Health
Rhino Health: Privacy-preserving federated computing platform for healthcare AI development.
4+ YOE4+ years in RevOps/Sales Ops/GTM or Marketing Ops, deep HubSpot fluency, experience building automations, integrations and AI/agentic tooling, and supporting complex B2B sales cycles.
HubSpot, Google Ads, LinkedIn Ads
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15h
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
Scout Motors
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
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6d
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EM FX Trader, Assistant Vice President - Markets
Boston, Massachusetts, United States
$175k/yr OnsiteFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
3+ YOEMarket-making trading experience, bachelor\u0002s degree preferred, 3+ years trading or desk support experience with EM FX exposure; programming/agentic coding preferred; strong communication and quantitative skills.
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1mo
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Full Stack Engineer, Foundation
United States or Oakland or San Francisco or New York City or Boston or Seattle or Irvine or Los Angeles or Monterey or Santa Barbara or Santa Rosa or Austin or Portland or Philadelphia or Chicago
$146k-$235k/yr RemoteFull Time
LaunchDarkly
LaunchDarkly: Provides a feature management platform for software development teams.
5+ YOE5+ years full-stack engineering; strong TypeScript and React; experience with Go or Node; shipped AI/agent features and MCP/LLM tooling; instrumentation, funnel analysis, A/B testing, and on-call support experience.
TypeScript, React, Go, Node, MCP servers, LLM, IDE, LaunchDarkly
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6d
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Intellectual Property Technology Specialist
Providence, Rhode Island, United States
HybridFull Time
Brown University
Brown University: Private research university offering undergraduate and graduate degree programs.
3+ YOEBachelor's degree required; advanced degree preferred. Minimum 3 years supporting an IP portfolio in academia/tech transfer; working knowledge of patent prosecution (35 U.S.C. 2011 Edition); proficiency with Excel and databases; strong communication and analytical skills; registered patent agent a plus.
Microsoft Excel
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1mo
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
AWS, Bedrock, Agent Core, Nova
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