77 support agent jobs at 48 companies in McKinney, TX
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1st Line Support Agent
Dallas, Texas, United States
HybridFull Time
Luminance: Provides AI-powered software for contract analysis and negotiation.
Customer-focused problem solver with excellent written and verbal communication. Service-desk or support experience beneficial; Intercom experience a plus. Able to triage, log, and escalate technical incidents and manage multiple tasks.
RealPage: Software and data analytics for the real estate industry.
5+ YOE5+ years technical customer service or SaaS product support experience; SME in RealPage Data & Analytics; advanced MS Office skills; technical troubleshooting and mentoring ability.
RealPage Data & Analytics, Business Intelligence, BI Exchange, Central Reporting, CRM, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel
RealPage: Provides AI-enabled property management and data analytics software solutions.
5+ YOE5-7 years technical customer service with 4-5 years in SaaS/product support or related degree; proficiency with RealPage Data & Analytics products; advanced MS Office skills; troubleshooting, mentoring, documentation, and flexible scheduling.
RealPage Data & Analytics products, Business Intelligence, BI Exchange, Central Reporting, CRM, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or California or Colorado or Illinois or Massachusetts or North Carolina or New Jersey or Nevada or Oregon or Virginia or Canada
$19-$21/hrRemoteFull Time
Jerry: Mobile app for car insurance comparison and vehicle management.
Requires 2+ years of call center experience, multitasking ability, customer-service passion, and willingness to obtain a property and casualty license within 60 days.
Capstone Real Estate Services: Provides third-party property management services for residential and commercial assets.
2+ YOE2+ years multifamily leasing experience, strong sales and customer service skills, weekends required, strong communication and computer skills; successful candidates subject to criminal history and drug screening.
University of North Texas System: Provides comprehensive higher education and research in North Texas.
Previous UNT student assistant or similar experience preferred; excellent interpersonal, communication, and organizational skills; monitor email, phone, and walk-ins and provide administrative support.
Workforce Opportunity Services: Non-profit organization providing professional training and career placement.
Authorized to work in the US, high school diploma or equivalent, full-time availability, experience with MacOS/Linux/Windows and Office 365, strong customer service and troubleshooting skills.
MacOS, Linux, Windows 10, Windows 11, Office 365, Virtual Desktop
Medical Mutual: Provides comprehensive health insurance and wellness plans for Ohio residents.
Provides end-to-end sales support for agents including onboarding, training, new business submission assistance, commission and claims support; proficiency with Microsoft Outlook, Excel, PowerPoint and Word; excellent communication and organizational skills.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
The True North Group: Provides supplemental health and life insurance for small businesses.
Obtain Health and Life Insurance license (supported/reimbursed), reliable transportation, strong communication, coachable mindset, ability to work independently.
Anywhere Real EstateNYSE: HOUS: Provides residential real estate brokerage, franchising, and settlement services.
Customer-service oriented role supporting agents and branch leaders; requires social media and computer proficiency, strong written/verbal communication, and ability to travel regionally as needed.
Allegiant Business Group: Provides supplemental health and life insurance solutions to businesses.
No prior insurance experience required; coachable, reliable, strong interpersonal skills; willingness to obtain Health & Life license (support provided); comfortable with face-to-face B2B sales and territory work.
Underwriting Support Specialist/Sr Underwriting Support Specialist: Environmental & Energy
Plano or Chicago
$22-$34/hrOnsiteFull Time
Markel GroupNew York Stock Exchange: MKL: Global provider of insurance, reinsurance, and investment products.
Provide underwriting support for agents/brokers including gathering information, processing transactions, maintaining files, and adhering to service standards; high school diploma and strong communication and organizational skills required.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Parkland Health: Public academic medical center providing hospital and health services.
3+ YOEHigh school diploma and 3 years of intermediate IT help desk, service desk, or technical support experience required; troubleshooting, ticketing systems, communication, and critical thinking skills needed.
IT ticketing system, Microsoft Office, Microsoft Windows, knowledge base
Texas Western Hospitality: Hotel management and hospitality operations services provider.
Provides hotel front desk service by handling reservations, guest check-in and checkout, payments, inquiries, complaints, records, communications, and lobby support.
Mohawk IndustriesNYSE: MHK: Manufacturer and distributor of residential and commercial flooring products.
0+ YOEEntry-level sales role supporting customer account management, order processing, upselling, problem solving, and use of Microsoft Office; 0–2 years experience or equivalent education.
Crunchyroll: Operates a global streaming platform for anime and manga.
5+ YOE5+ years Salesforce Service Cloud administration experience supporting CX, strong automation and data hygiene skills, familiarity with Apex/HTML/CSS/JavaScript, CI/CD and cross-team collaboration, degree in CS/Engineering or related.