1mo
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Support Analyst
Downers Grove or Chicago or Springfield or Phoenix or Lansing or Grand Rapids or Milwaukee or Denver or United States
$70k-$100k/yr RemoteFull Time
Experience supporting multiple security technologies, troubleshooting and ticket management, strong written/verbal communication, CJIS-compliant background, legal US work authorization required.
Cisco Security Products, CSE, Umbrella, Secure Network Analytics, DUO, Cylance, CrowdStrike, Defender, SentinelOne, Tenable IO, Tenable SC, Tenable Lumin, Horizon 3 Node Zero, Proofpoint, Mimecast, Cisco Secure Email, Darktrace, VMware, Hyper-V, Linux, DNS, Microsoft SC-500
3w
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Support Analyst
Rosemont, Illinois, United States
$50k-$55k/yr OnsiteFull Time
Provide first-line IT desktop support, troubleshoot incidents, manage ticket queue, escalate as needed; strong troubleshooting and phone communication skills; experience with regulated environments preferred.
Delinea, Dameware, LogMeIn Rescue, ACD
1w
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IT Support Analyst
Chicago, Illinois, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years IT support experience, Associate in IT/Computer Science or equivalent, proficiency with Microsoft Office 365 and Windows, strong customer service, willingness for overtime and on-call support.
Microsoft Office 365, Windows, Teams, Zoom, Endpoint Threat Detection, Browsers
1mo
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Digital Tech Support Analyst
Chicago, Illinois, United States
$100k-$134k/yr OnsiteFull Time
2+ YOEBachelor's in computer-related field plus 2 years support analyst experience; experience with relational databases, Python scripting, Postman (APIs), VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, and Azure DevOps.
Relational databases, Python, Postman, VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, Azure DevOps
1d
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IT Support Analyst
Chicago or United States
$44k-$106k/yr RemoteFull Time
5+ YOE5+ years enterprise IT support experience; strong ServiceNow and ITSM knowledge; Active Directory, IAM/MFA, CyberArk, SCCM experience; troubleshooting, SLA management, and stakeholder communication skills.
ServiceNow, Active Directory, Identity & Access Management (IAM), Multi-Factor Authentication (MFA), CyberArk, Microsoft Configuration Manager (SCCM)
3w
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IT Support Analyst
Buffalo Grove, Illinois, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1–3 years help desk/IT support, strong Windows/Office 365 and networking fundamentals, POS (Toast) experience preferred, CompTIA A+ preferred, ability to lift 80 lbs and reliable transportation.
Windows, Microsoft Office 365, Toast POS
3w
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IT Support Analyst
Buffalo Grove, Illinois, United States
OnsiteFull Time
1+ YOE1-3 years help desk/IT support; strong Windows and Office 365 skills; POS (Toast) experience preferred; CompTIA A+ preferred; excellent customer service and communication; ability to lift up to 80 lbs and travel to restaurant sites.
Windows, Office 365, Toast POS
1mo
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Desktop Support Analyst
Chicago, Illinois, United States
$25-$28/hr OnsiteFull Time
Experience in help desk or desktop support in a corporate environment; strong customer service, communication, and organizational skills; troubleshooting Windows desktops/laptops/printers; Active Directory familiarity; ability to work independently.
Windows, Active Directory
1w
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Litigation Support Analyst
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yr HybridFull Time
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Relativity, Concordance, LiveNote, CaseMap, Sanction, Clearwell
2w
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Technology Support Analyst
Chicago, Illinois, United States
$80k-$90k/yr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years related technology support experience, knowledge of Windows/Mac, Citrix, NetDocuments, mobile devices, strong customer service and problem-solving skills, ability to lift up to 50 lb.
Microsoft Office, Citrix, NetDocuments, iPhone, DTE, Litera ChangePro, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Windows, Mac
2w
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API Support Analyst I
Chicago, Illinois, United States
$65k-$75k/yr HybridFull Time
Provide first-line technical support for API products, communicate technical concepts to clients, troubleshoot integrations, and follow support workflows.
API, FIX
1mo
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Clerical Support Analyst
Oak Brook, Illinois, United States
$19/hr OnsiteFull Time
High school diploma required; 0–2 years bookkeeping/banking preferred. Proficiency with Microsoft Excel/Word/Access, reconciliation and data work, strong communication, research and problem-resolution skills, able to work flexible hours.
Microsoft Excel, Microsoft Word, Microsoft Access
1w
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IT Site Support Analyst
Chicago, Illinois, United States
OnsiteFull Time
2+ YOEBachelor's or equivalent, 2+ years desktop/call center support, experience with AV/classroom tech, Windows 11 and macOS support, Active Directory/Entra ID, basic networking, incident logging, ability to lift 50 lbs.
Windows 11, macOS, Active Directory, Entra ID
1w
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IT Site Support Analyst
Chicago, Illinois, United States
$50k-$65k/yr OnsiteFull Time
2+ YOEProvide onsite IT and AV support for faculty, staff, and students; troubleshoot hardware/software; manage users/devices with Active Directory/Entra ID; log incidents; bachelor's degree or equivalent; 2+ years desktop/call-center support.
Windows 11, macOS, Active Directory, Entra ID, AV
1mo
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ITSS Field Support Analyst
Mokena, Illinois, United States
HybridFull Time
2+ YOEProvide level 2 onsite and remote technical support, administer networks, 2+ years end-user services experience, graduate degree in CS/Engineering in-progress or completed, proficiency with Google Workspace and ServiceNow, A+ or MCSA preferred, ability to travel ~30%.
Google Workspace, ServiceNow
1mo
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Part-Time System Support Analyst
Chicago, Illinois, United States
$20-$25/hr OnsitePart Time, Temporary
1+ YOE1+ year hardware experience; strong Windows skills; troubleshooting, log analysis, and desktop support experience; ability to set up desks/workstations, support AV and phone systems, manage accounts, and script with PowerShell (preferred).
Windows, Windows Server, Mac, PC, PowerShell, GPU, CPU, Memory
3mo
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Entry Level Technical Support Analyst
Naperville, Illinois, United States
$16-$18/hr OnsiteFull Time
Entry-level technical support role requiring Windows/Office 365 knowledge; call center experience preferred; weekend availability; CSP and Microsoft Partner Center knowledge helpful.
Windows, Office 365, CSP, Microsoft Partner Center
1mo
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Trade IT Functional Support Analyst
Chicago, Illinois, United States
OnsiteContract
5+ YOE5+ years front-office or trading support experience in a financial institution; strong knowledge of equities, fixed income, derivatives, OMS environments; trade reconciliation, root cause analysis, and strong communication skills. Local to Illinois required.
Python, Microsoft SQL Server 2019, Order Management System (OMS), EIS
2mo
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Regional IT Support Analyst (10063)
Alsip, Illinois, United States
$60k-$75k/yr OnsiteFull Time
5+ YOE5+ years IT hardware/software support; strong communication and documentation; ServiceNow; Office 365; SCCM/Intune; Fortinet; hardware; multi-priority management.
ServiceNow, Lansweeper, Bomgar, SCCM, Intune, Office 365, Fortinet, Concur, Ariba, SuccessFactors, Teams
3w
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Sr. Contract Support Analyst
Chicago, Illinois, United States
$70k-$80k/yr OnsiteFull Time
4+ YOEHigh school diploma required (AA preferred), minimum 4 years related experience, strong contract administration, vendor compliance, Microsoft Office, Ariba Contracts experience, and strong communication and analytical skills.
Microsoft Office Suite, Ariba Contracts Management Module
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