102 support analyst jobs at 67 companies in Carrboro, NC
3w
Save
Mark Applied
Hide
3w
Support Analyst
United States or Raleigh or Austin
RemoteFull Time
Abrigo: Provides risk management and lending software for financial institutions
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
BandwidthNASDAQ: BAND: Provides cloud-based communications software and network services for enterprises.
1+ YOEBachelor's degree in a technical field and 1–2 years of technical support experience. Requires networking, VoIP/SIP, SMS/MMS, communication, multitasking, and problem-solving skills.
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Victra: Largest authorized Verizon retailer selling wireless devices and services.
2+ YOERequires 2+ years in support analysis, 2+ years implementing enterprise applications, hardware, and projects, Apple iPad support experience, MDM and network monitoring knowledge; bachelor's and A+ preferred.
DYOPATH: Provides managed IT services and cybersecurity solutions for businesses.
2+ YOE2 years technical support experience or BS in IT, A+ preferred, valid driver’s license, background check, intermediate hardware/software troubleshooting, Microsoft O365 and SharePoint familiarity.
First Citizens BankNasdaq: FCNCA: Provides full-service consumer, commercial, and wealth management banking.
0+ YOEBachelor's degree with no experience, or high school diploma/GED with 4 years of financial services or analytics experience. Strong data analysis, reporting, documentation, and operational support skills required.
SoftPro: Develops software for real estate closing and title insurance.
2+ YOE2+ years customer service experience; strong troubleshooting with Windows, SQL Server, Active Directory; excellent communication and documentation skills; ability to meet KPIs and handle on-call rotations.
Microsoft Windows Server 2016, Microsoft Windows 11, Microsoft SQL Server 2016, SSMS, SentryOne, SQL, Active Directory, BeyondTrust, WebEx, Event Viewer, Microsoft Office 365
Atticus: Manufacturer of branded-generic pesticides for agriculture and professional markets.
0+ YOEBachelor's degree in business or related field; knowledge of quality systems; strong communication; data/reporting skills; experience with ERP/inventory systems; proficient in MS Office.
Microsoft Dynamics 365, Microsoft Excel, Microsoft Word, ERP
Almac Group: Provides global pharmaceutical development and manufacturing solutions.
2+ YOEBachelor’s degree or 2+ years in software solution delivery; 2+ years in requirements analysis, testing, product delivery, and multi-team work; pharmaceutical or clinical trials knowledge required.
Austal USAASX: ASB: Designs and builds advanced aluminum and steel naval ships.
3+ YOEBachelor's degree in IT, computer science, or related field; 3–5 years in applications support; 1+ year managing PLM, MES, or ERP systems; Microsoft Office proficiency; troubleshooting and communication skills.
Microsoft Word, Microsoft Excel, Microsoft Visio, Workday, AutoCAD, Windchill, PLM, MES, ERP, Machine Learning, AI, UAT
Austal USAAustralian Securities Exchange: ASB: Designs, constructs, and supports defense and commercial naval vessels.
3+ YOEBachelor's degree in IT, Computer Science, or related field, or equivalent education and experience; 3–5 years of applications support experience; 1+ year managing PLM, MES, or ERP systems; Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Visio, Workday, AutoCAD, Windchill, PLM, MES, ERP, Machine Learning, AI, User Acceptance Testing (UAT)
Fidelity National FinancialNYSE: FNF: Provides title insurance and real estate settlement services.
2+ YOE2 years customer service experience, knowledge of real estate closing/title procedures, strong troubleshooting and communication skills, familiarity with SoftPro applications and Microsoft Windows.
InteleradNasdaq: GEHC: Develops enterprise medical imaging and radiology workflow software solutions.
3+ YOEBachelor's or equivalent, 3+ years Healthcare IT experience (PACS/RIS preferred), strong troubleshooting, Windows Server and DB (SQL/Oracle) experience, knowledge of DICOM/HL7, ticketing systems, Linux/log analysis, strong communication.
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Degree in Finance, Accounting, Business, Analytics, or related field; or equivalent experience; strong analytical and reporting skills; SQL, Excel; Python a plus.
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
Analyze royalty and content analytics; build and maintain reports; collaborate with finance, content, legal, and commercial teams; SQL/Excel; Python; AI fluency.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOERequires 8–10 years of mainframe production or test support, including 3+ years in batch monitoring and incident management, with z/OS, JCL, COBOL, VSAM, DB2, ESP, and ServiceNow experience.
Information Services Support and Operations Analyst
Cary, North Carolina, United States
OnsiteFull Time
Cary Academy: Independent college-preparatory school for grades 6 to 12
1+ YOEManage and improve technology support operations and asset lifecycle; provide technical support, inventory management, documentation, and vendor coordination; Bachelor's in IT/CS preferred; 1+ year related experience preferred.
Software Support Analyst (Full-Time Remote, North Carolina Based)
Morrisville, North Carolina, United States
$74k-$94k/yrRemoteFull Time
Alliance Health: Publicly managing integrated Medicaid health plans in North Carolina.
2+ YOERequires an associate degree and four years, or bachelor's degree and two years, in application analysis, design, development, and testing; SQL, troubleshooting, communication, and customer support skills.
SQL Server, SQL Server Management Studio, KACE, Oracle, Software and Systems Development Life Cycle (SDLC)
WingSwept: Provides managed IT services and investigative case management software.
3+ YOE3+ years IT experience, strong MSSQL/SQL skills, data migration and performance tuning experience, ability to gather requirements from customers, US citizenship and background checks required.