210 support analyst jobs at 161 companies in Downers Grove, IL
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Support Analyst
Downers Grove, Illinois, United States
$70k-$100k/yrRemoteFull Time
Sentinel Technologies: Provides managed IT, cybersecurity, and cloud solutions to businesses.
Experience supporting enterprise security technologies (firewall, EDR, email security, Tenable, Darktrace), strong written/verbal skills, CJIS compliance, virtualization and Linux knowledge is a plus, US work authorization required.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
2+ YOEBachelor's in computer-related field plus 2 years support analyst experience; experience with relational databases, Python scripting, Postman (APIs), VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, and Azure DevOps.
Relational databases, Python, Postman, VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, Azure DevOps
E.A. Sween: Produces and distributes ready-to-eat sandwiches and convenience foods.
3+ YOEAssociate's degree or equivalent experience, 3+ years supporting end users and infrastructure, strong customer service and troubleshooting, experience with network hardware, password management, and nightly batch monitoring.
ERP, Blue Yonder Warehouse Management System, voice-directed picking systems, ticketing system
Lou Malnati's: Operates a chain of Chicago-style deep dish pizzerias.
1+ YOE1+ year help-desk or IT support experience, high school diploma required (associate's preferred), CompTIA A+ preferred, strong Windows and Office 365 fundamentals, POS (Toast) experience a plus, excellent customer service and communication.
Lou Malnati's Pizzeria: Chicago-style deep dish pizza restaurant and catering chain.
1+ YOE1-3 years help desk/IT support; strong Windows and Office 365 skills; POS (Toast) experience preferred; CompTIA A+ preferred; excellent customer service and communication; ability to lift up to 80 lbs and travel to restaurant sites.
Los Angeles or New York City or Boston or Chicago or London
$100k/yrOnsiteFull Time
Crescent Capital Group: Global alternative asset manager focused on credit markets.
3+ YOEBachelor's degree in computer science or related field, 3+ years of help-desk experience, infrastructure support expertise, networking knowledge, and familiarity with listed server, cloud, security, and telephony technologies.
Microsoft Windows, Microsoft Office, iOS, Android, Active Directory, Group Policy Objects, TCP/IP, Cisco Firewalls, HP switches, HP servers, PowerShell, VMware, Citrix, Terminal Server, WDS, WSUS, Microsoft O365, Microsoft Azure, AWS, Avaya IP telephony, AD, DHCP, DNS
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Reyes Holdings: Global distributor of food and beverage products.
2+ YOEBachelor's degree with 2–4 years of related experience, or high school diploma/GED with 5–7+ years of specific experience. Supports warehouse management systems, configuration, testing, training, analytics, and distribution centers.
Skadden: Global law firm providing legal advisory and litigation services.
3+ YOEHigh school diploma, 3+ years related technology support experience, knowledge of Windows/Mac, Citrix, NetDocuments, mobile devices, strong customer service and problem-solving skills, ability to lift up to 50 lb.
Microsoft Office, Citrix, NetDocuments, iPhone, DTE, Litera ChangePro, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Windows, Mac
Interactive BrokersNASDAQ: IBKR: Automated global electronic brokerage and trading services provider.
Provide first-line technical support for API products, communicate technical concepts to clients, troubleshoot integrations, and follow support workflows.
PLS Financial Services: Provides retail financial services including check cashing and money transfers.
High school diploma required; 0–2 years bookkeeping/banking preferred. Proficiency with Microsoft Excel/Word/Access, reconciliation and data work, strong communication, research and problem-resolution skills, able to work flexible hours.
The Chicago School: Nonprofit university providing professional degrees in psychology and health sciences.
2+ YOEBachelor's or equivalent, 2+ years desktop/call center support, experience with AV/classroom tech, Windows 11 and macOS support, Active Directory/Entra ID, basic networking, incident logging, ability to lift 50 lbs.
The Community Solution Education System: Provides shared administrative services for a network of universities.
2+ YOEProvide onsite IT and AV support for faculty, staff, and students; troubleshoot hardware/software; manage users/devices with Active Directory/Entra ID; log incidents; bachelor's degree or equivalent; 2+ years desktop/call-center support.
International Motors: Manufacturer of commercial trucks, buses, and diesel engines.
1+ YOEBachelor's degree plus 1 year relevant experience, master's degree, or 3 years relevant experience; technical vehicle diagnostics, Microsoft Office, troubleshooting, communication, and customer support skills required.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Windows, Customer Relationship Management (CRM), screen sharing, remote desktop, case management system
GFL EnvironmentalNYSE: GFL: Provides waste management and environmental services across North America.
2+ YOEProvide level 2 onsite and remote technical support, administer networks, 2+ years end-user services experience, graduate degree in CS/Engineering in-progress or completed, proficiency with Google Workspace and ServiceNow, A+ or MCSA preferred, ability to travel ~30%.
ExperianLondon Stock Exchange: EXPN: Provides data and analytical tools to manage credit risk.
5+ YOE5+ years client services experience with enterprise clients; payroll and tax year-end processing knowledge; advanced Microsoft Excel, Salesforce (SFDC), Smartsheet; strong communication and data validation skills.
Gleeds: Global property and construction consultancy services.
Bachelor's degree in finance, accounting, business, engineering, analytics, information systems, or related field; advanced Excel and financial analysis skills; Power BI proficiency; strong communication and organizational skills.
Delan Associates: Provides engineering and professional services to government agencies.
5+ YOE5+ years front-office or trading support experience in a financial institution; strong knowledge of equities, fixed income, derivatives, OMS environments; trade reconciliation, root cause analysis, and strong communication skills. Local to Illinois required.
Python, Microsoft SQL Server 2019, Order Management System (OMS), EIS
Vitality: Behavioral health platform providing incentivized wellness programs for employers.
0+ YOERequires a bachelor's degree and 0–2 years in sales support, business operations, marketing, communications, administration, customer service, or related work, plus strong writing and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Salesforce, Responsive, Microsoft SharePoint
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
2+ YOEBachelor's in Computer Information Systems/Computer Science or related plus 2 years Tier 2/3 support; experience with relational databases, Python, Postman/APIs, VisionLink, Product Link, SOS Web Services, Salesforce, ServiceNow, and Azure DevOps.
Python, Postman, VisionLink, Product Link, SOS Web Services, Salesforce, ServiceNow, Azure DevOps