141 support analyst jobs at 86 companies in Ephrata, PA
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
2+ YOE2 years supporting credit, lending, or operations; strong organization, communication, analytical skills; working knowledge of Microsoft Excel, Word, and Outlook; ability to manage priorities and resolve issues.
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Fanatics: Global digital sports platform for licensed merchandise and betting.
1+ YOERequires 1–3 years of technical support experience, PC/Mac troubleshooting, networking knowledge, Windows and Mac OS support, mobile device management, ITSM experience, communication skills, and ability to lift 60 lbs.
Windows OS, Mac OS, Microsoft Office, Google Workspace, Zoom, Cisco AnyConnect, Box, Adobe Creative Cloud, TCP/IP, DNS, LAN, WAN, VPN, Android, Apple iOS, SOTI MobiControl, ITSM, ServiceNow, Cat6, Active Directory, ADB
Dauphin County: Provides municipal government services to the Dauphin County community.
1+ YOEHigh school diploma plus a two-year related college degree and one year supporting technical systems and users. Requires Windows, networking, hardware, software, security, documentation, and troubleshooting skills.
Windows Active Directory, Microsoft Windows Server, Microsoft Windows 11, VPN, Hexagon ICAD 9.4, MFA, LAN, CAD
MRO Corp: Provides technology-enabled release of information and medical record services.
5+ YOEInvestigate and resolve complex software issues, query Microsoft SQL Server, use ITSM tools (Jira/ServiceNow), troubleshoot Windows/MacOS and browser apps, leverage AI tools, support regulatory submissions (CMS/TJC); 5+ years preferred.
Microsoft SQL Server, Jira, ServiceNow, Microsoft 365, Windows, MacOS, Chrome developer tools, Microsoft Copilot, Claude, Gemini, Cursor, EMR
People, Technology & Processes: Provides IT services and mission support for government agencies.
2+ YOEBachelor’s degree in Environmental or Industrial Health, Safety, or Engineering; minimum 2 years of relevant EHS experience; active Secret clearance with potential upgrade to TS/SCI.
Pennsylvania Higher Education Assistance Agency: Administers student financial aid and loan services.
2+ YOEAssociate's degree or 2+ years student-loan experience (or equivalent), strong analytical and troubleshooting skills, Excel and Microsoft Office proficiency, customer-service and communication skills.
PTMA Financial Solutions: Provides treasury and investment services to public sector entities.
Triage and investigate client inquiries, communicate with banking partners, assist fraud prevention and reconciliation, process deposits/payments, strong MS Office skills, high school diploma required; associate/bachelor preferred.
Unified Judicial System of Pennsylvania: Operates the unified state court system of Pennsylvania.
Experience with PACMS and court operations, satisfactory criminal background check, strong Microsoft Office skills, technical/business analyst abilities, ability to communicate with judges and non-technical staff.
PACMS, TSQL, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Workday
City National BankNYSE: RY: Provider of commercial banking, wealth management, and investment services.
3+ YOE3+ years card fraud and fraud rule-writing experience, project management and reporting/query tool proficiency, strong analytical and communication skills, ability to work independently and support escalations.
Falcon, Brio, Microsoft Query, Microsoft Access, Microsoft Excel, Crystal Reports, Business Objects, Microsoft Word, Microsoft PowerPoint
St. Luke's University Health Network: Operates a network of hospitals and medical education facilities.
2+ YOEProvide remote technical support for users; perform diagnostics, troubleshooting, incident escalation; 2 years PC/LAN or service desk experience preferred; associate degree in IT/CS or high school with comparable experience.
East Penn Manufacturing: Manufactures lead-acid batteries and energy storage products.
5+ YOERequires 5+ years of manufacturing experience or 3–5 years of East Penn experience, 1–2 years in continuous improvement, Lean and Six Sigma knowledge, project leadership, and strong analytical and communication skills.
Microsoft Outlook, Microsoft Office, Microsoft Excel, Minitab, Power BI, OEE, FMEA, SPC, MSA
East Penn Manufacturing: Manufacturer of lead-acid batteries and energy storage solutions.
5+ YOERequires 5+ years of related manufacturing experience or 3–5 years of East Penn experience, 1–2 years in continuous improvement, advanced Lean and Six Sigma knowledge, and strong project, analytical, communication, and training skills.
Microsoft Outlook, Microsoft Office, Microsoft Excel, Minitab, Power BI, OEE, FMEA, SPC, MSA
CitiNYSE: C: Providing global banking, investment, and wealth management services.
1+ YOEHigh school diploma or GED, 1–3 years of relevant administrative or office management experience, strong organization and communication skills, Microsoft Office proficiency, and U.S. citizenship or permanent residency.
Microsoft Windows, Microsoft PowerPoint, Microsoft Excel, Microsoft Word
CitiNYSE: C: Global diversified financial services holding.
1+ YOEHigh school diploma or GED required; 1–3 years of administrative or office management experience preferred, with strong organization, communication, problem-solving, time management, and Microsoft Office proficiency.
Microsoft Windows, Microsoft PowerPoint, Microsoft Excel, Microsoft Word
Litigation Operations Support Analyst – Attachments Processing
Phoenix or Newark
OnsiteFull Time
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
0+ YOERequires strong written and verbal communication, legal document comprehension, high-volume caseload management, document research and retrieval, analytical decision-making, organization, accuracy, and knowledge of relevant laws and regulations.
Highline Warren: Distributes and manufactures automotive aftermarket fluids and maintenance parts.
2+ YOEBachelor's degree or equivalent experience,2+ years ERP analyst/support experience,knowledge of finance/supply chain/manufacturing processes,data analysis and reporting skills,strong communication.