205 support analyst jobs at 139 companies in Exton, PA
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
TierPoint: Provides data center colocation and managed cloud infrastructure services.
2+ YOEProvide 24/7 customer support, troubleshoot technical events, document and escalate tickets, type 50 WPM, and use Microsoft Office and Windows applications.
Abzena: Provides contract development and manufacturing for complex biopharmaceuticals.
Provide Tier 1–2 onsite IT support for Windows/macOS, Microsoft 365, endpoints and lab peripherals; follow ITIL processes, maintain GxP-aware documentation, and have strong communication and troubleshooting skills.
Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, ITIL, GxP, VPN, label printers, scanners
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
2+ YOECollege degree in Finance or Accounting, or 2+ years of related trade support or loan processing experience. Requires analytical, organizational, communication, prioritization, PC, and teamwork skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, LoanIQ, ABSolute, Vulcan, Client Portal, Alteryx, Xceptor
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
L2 application support role requiring SQL ability, familiarity with log search (Splunk) and AWS desired, strong troubleshooting and customer service skills, and a bachelor\u0002s in a technical field or equivalent.
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Morgan Lewis: Global law firm providing legal services to corporate clients.
3+ YOEAssociate's degree or equivalent with 3+ years hardware and software support experience in professional services; advanced Microsoft Office and OS knowledge; strong problem-solving and communication skills; Microsoft Office or A+ certification preferred.
ChristianaCare: Provides hospital care and outpatient medical services.
2+ YOEBachelor's degree or equivalent experience in information technology or end-user support, 2+ years of IT desktop/hardware support and systems analysis, and 2 years of customer service experience.
Radwell International: A global distributor of industrial automation products providing parts, service, and technical support.
Provide help desk support for Windows and Microsoft Office users, log and resolve tickets, deploy IT assets, train end-users, and support business applications (Epicor Prophet 21). A+, Network+, Security+ are a plus.
Iovance BiotherapeuticsNASDAQ: IOVA: Develops and commercializes cancer immunotherapies using tumor-infiltrating lymphocytes.
8+ YOE8+ years IT helpdesk support experience, strong break/fix and networking knowledge, Microsoft 365 skills, Intune and Zendesk experience, ITIL familiarity, ability to lift 50 lbs, cleanroom and GxP awareness.
Microsoft Intune, Microsoft 365, SharePoint, Active Directory, Okta, AirWatch, Zendesk, VNC, RDP, Zoom Room, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
MRO Corp: Provides technology-enabled release of information and medical record services.
5+ YOEInvestigate and resolve complex software issues, query Microsoft SQL Server, use ITSM tools (Jira/ServiceNow), troubleshoot Windows/MacOS and browser apps, leverage AI tools, support regulatory submissions (CMS/TJC); 5+ years preferred.
Microsoft SQL Server, Jira, ServiceNow, Microsoft 365, Windows, MacOS, Chrome developer tools, Microsoft Copilot, Claude, Gemini, Cursor, EMR
People, Technology & Processes: Provides IT services and mission support for government agencies.
2+ YOEBachelor’s degree in Environmental or Industrial Health, Safety, or Engineering; minimum 2 years of relevant EHS experience; active Secret clearance with potential upgrade to TS/SCI.
PTMA Financial Solutions: Provides treasury and investment services to public sector entities.
Triage and investigate client inquiries, communicate with banking partners, assist fraud prevention and reconciliation, process deposits/payments, strong MS Office skills, high school diploma required; associate/bachelor preferred.
Axiom Consultants: Provides technology and scientific consulting services to federal agencies.
4+ YOEU.S. citizen able to pass background screening. Bachelor's degree or equivalent,4+ years experience, strong oral/written communication, problem-solving, and teamwork skills.
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
Solid knowledge of Windows, basic networking, experience with ticketing/issue tracking, strong written/verbal communication and analytical problem-solving in fast-paced support.
Urban OutfittersNASDAQ: URBN: Retailer of apparel, home goods, and lifestyle products.
Knowledge of Windows, basic networking, experience with ticketing/issue tracking, strong written and verbal communication, analytical problem-solving, and ability to work in fast-paced retail support.
City National BankNYSE: RY: Provider of commercial banking, wealth management, and investment services.
3+ YOE3+ years card fraud and fraud rule-writing experience, project management and reporting/query tool proficiency, strong analytical and communication skills, ability to work independently and support escalations.
Falcon, Brio, Microsoft Query, Microsoft Access, Microsoft Excel, Crystal Reports, Business Objects, Microsoft Word, Microsoft PowerPoint
EnvistaNYSE: NVST: Manufactures and sells a comprehensive range of dental products.
1+ YOEHigh school diploma,1+ years customer support experience,ability to troubleshoot hardware/software,proficiency with Microsoft Word and Microsoft Excel,CRM and SAP preferred,strong interpersonal and phone/email skills,ability to work 9am–6pm EST,holidays and overtime.
Rawle & Henderson: A law firm offering a broad range of legal practice areas and client services.
5+ YOE5+ years IT support experience in a law firm; strong Windows 11 and Microsoft Office skills; Active Directory/Azure, Exchange Online, VPN, LAN/WAN, TCP/IP knowledge; iManage and help-desk experience; ability to lift 25-50 lbs; bachelor’s degree preferred.
Windows 11, Microsoft Office Suite, Exchange Online, Active Directory, Azure, VPN, TCP/IP, iManage, Fresh Service, Teams, Zoom
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
5+ YOEBachelor's in CS/MIS (or equivalent experience), 5+ years relevant IT support experience, advanced troubleshooting, DB scripting, application support, and ability to create support documentation and reports.