197 support analyst jobs at 141 companies in Griffith, IN
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Support Analyst
Rosemont, Illinois, United States
$50k-$55k/yrOnsiteFull Time
Wintrust Financial CorporationNASDAQ: WTFC: Provides community banking, commercial finance, and wealth management services.
Provide first-line IT desktop support, troubleshoot incidents, manage ticket queue, escalate as needed; strong troubleshooting and phone communication skills; experience with regulated environments preferred.
Sentinel Technologies: Provides managed IT, cybersecurity, and cloud solutions to businesses.
Experience supporting enterprise security technologies (firewall, EDR, email security, Tenable, Darktrace), strong written/verbal skills, CJIS compliance, virtualization and Linux knowledge is a plus, US work authorization required.
HeplerBroom: Provides defensive legal services for complex litigation and corporate matters.
2+ YOE2+ years IT support experience, Associate degree or equivalent, strong Windows and Microsoft Office 365 proficiency, troubleshooting and customer-service skills, willingness for overtime and on-call support.
Windows, Microsoft Office 365, Microsoft Teams, Zoom, Endpoint Threat Detection
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
2+ YOEBachelor's in computer-related field plus 2 years support analyst experience; experience with relational databases, Python scripting, Postman (APIs), VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, and Azure DevOps.
Relational databases, Python, Postman, VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, Azure DevOps
E.A. Sween: Produces and distributes ready-to-eat sandwiches and convenience foods.
3+ YOEAssociate's degree or equivalent experience, 3+ years supporting end users and infrastructure, strong customer service and troubleshooting, experience with network hardware, password management, and nightly batch monitoring.
ERP, Blue Yonder Warehouse Management System, voice-directed picking systems, ticketing system
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
5+ YOE5+ years enterprise IT support experience; strong ServiceNow and ITSM knowledge; Active Directory, IAM/MFA, CyberArk, SCCM experience; troubleshooting, SLA management, and stakeholder communication skills.
ServiceNow, Active Directory, Identity & Access Management (IAM), Multi-Factor Authentication (MFA), CyberArk, Microsoft Configuration Manager (SCCM)
Summit Line Construction: Builds and maintains electrical transmission and distribution utility infrastructure.
3+ YOE3+ years IT support experience (3–6 preferred), Active Directory and Microsoft 365 experience, endpoint management (SCCM/Intune), Azure exposure, VPN troubleshooting, strong documentation and customer-service skills.
Microsoft 365, Active Directory, Microsoft SCCM, Microsoft Intune, Microsoft Azure, Cisco AnyConnect, Jira, ServiceNow
ConnectionNASDAQ: CNXN: Sells IT hardware, software, and managed services to organizations.
Experience in help desk or desktop support, troubleshooting Windows desktops/laptops, Active Directory administration, strong customer service and communication, ability to manage multiple priorities.
ConnectionNASDAQ: CNXN: Provider of IT solutions, hardware, software, and services.
Experience in help desk or desktop support in a corporate environment; strong customer service, communication, and organizational skills; troubleshooting Windows desktops/laptops/printers; Active Directory familiarity; ability to work independently.
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Skadden: Global law firm providing legal advisory and litigation services.
3+ YOEHigh school diploma, 3+ years related technology support experience, knowledge of Windows/Mac, Citrix, NetDocuments, mobile devices, strong customer service and problem-solving skills, ability to lift up to 50 lb.
Microsoft Office, Citrix, NetDocuments, iPhone, DTE, Litera ChangePro, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Windows, Mac
Interactive BrokersNASDAQ: IBKR: Automated global electronic brokerage and trading services provider.
Provide first-line technical support for API products, communicate technical concepts to clients, troubleshoot integrations, and follow support workflows.
PLS Financial Services: Provides retail financial services including check cashing and money transfers.
High school diploma required; 0–2 years bookkeeping/banking preferred. Proficiency with Microsoft Excel/Word/Access, reconciliation and data work, strong communication, research and problem-resolution skills, able to work flexible hours.
The Community Solution Education System: Provides shared administrative services for a network of universities.
2+ YOEProvide onsite IT and AV support for faculty, staff, and students; troubleshoot hardware/software; manage users/devices with Active Directory/Entra ID; log incidents; bachelor's degree or equivalent; 2+ years desktop/call-center support.
The Chicago School: Nonprofit university providing professional degrees in psychology and health sciences.
2+ YOEBachelor's or equivalent, 2+ years desktop/call center support, experience with AV/classroom tech, Windows 11 and macOS support, Active Directory/Entra ID, basic networking, incident logging, ability to lift 50 lbs.
GFL EnvironmentalNYSE: GFL: Provides waste management and environmental services across North America.
2+ YOEProvide level 2 onsite and remote technical support, administer networks, 2+ years end-user services experience, graduate degree in CS/Engineering in-progress or completed, proficiency with Google Workspace and ServiceNow, A+ or MCSA preferred, ability to travel ~30%.
Geneva Trading: Global proprietary trading firm specializing in listed derivatives markets.
1+ YOE1+ year hardware experience; strong Windows skills; troubleshooting, log analysis, and desktop support experience; ability to set up desks/workstations, support AV and phone systems, manage accounts, and script with PowerShell (preferred).
Windows, Windows Server, Mac, PC, PowerShell, GPU, CPU, Memory
ExperianLondon Stock Exchange: EXPN: Provides data and analytical tools to manage credit risk.
5+ YOE5+ years client services experience with enterprise clients; payroll and tax year-end processing knowledge; advanced Microsoft Excel, Salesforce (SFDC), Smartsheet; strong communication and data validation skills.
Reyes Holdings: Global distributor of food and beverage products.
3+ YOE3+ years technical support experience, ability to support business applications and devices, install and maintain network and hardware, run small projects, and travel frequently to distribution centers.
Delan Associates: Provides engineering and professional services to government agencies.
5+ YOE5+ years front-office or trading support experience in a financial institution; strong knowledge of equities, fixed income, derivatives, OMS environments; trade reconciliation, root cause analysis, and strong communication skills. Local to Illinois required.
Python, Microsoft SQL Server 2019, Order Management System (OMS), EIS