41 support analyst jobs at 32 companies in Jacksonville, FL
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Technical Support Analyst
Jacksonville, Florida, United States
OnsiteFull Time
Carr Allison: A law firm providing civil litigation and defense services.
Provide desktop-level IT support, troubleshoot hardware/software, support Office 365 and mobile devices, document tickets, assist on IT projects; college or technical training and IT certification preferred.
Active Directory, Intune, Exchange Online, Microsoft Office 365, Aderant, iManage, SharePoint Online, Power Automate, PDQ Deploy
Pilot PenTokyo Stock Exchange: 7846: Manufacturer and distributor of pens and writing instruments.
Bachelor's degree required; up to five years relevant consumer products experience preferred. Strong analytical, reporting, forecasting, inventory planning, and communication skills; experience supporting Amazon/Walmart marketplaces.
Applications Support Technology Lead Analyst - Vice President
Jacksonville, Florida, United States
$114k-$171k/yrHybridFull Time
CitiNYSE: C: Providing global banking, investment, and wealth management services.
6+ YOE6+ years experience, leadership and strategic problem-solving skills, apps support and incident/problem management, audit/compliance awareness, strong communication and stakeholder management.
Applications Support Technology Lead Analyst - Vice President
Jacksonville, Florida, United States
$114k-$171k/yrHybridFull Time
CitiNYSE: C: Global diversified financial services holding.
6+ YOE6+ years experience, leadership of apps support teams, incident/problem resolution, root-cause analysis, risk and compliance awareness, strong communication and strategic thinking skills.
Borland Groover: Specialized provider of gastroenterology and digestive health medical services.
2+ YOEProvide application support for EMR and financial workflows, troubleshoot issues, assist with updates, create documentation, and participate in a rotating on-call schedule.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, EMR, NextGen, Luma Health
Naval Facilities Engineering Systems Command: Provides facilities engineering and infrastructure management for the Navy.
1+ YOEOne year of specialized experience equivalent to GS-07, including spreadsheets, records management, reports, procurement support, and contract file maintenance; graduate education may substitute.
Core Specialty: Provides tailored specialty insurance and reinsurance solutions.
1+ YOEPrepare and maintain reports, analyze experience and profitability, revise rates and assist pricing, support actuaries; Excel, Power BI, SQL, and Access proficiency; bachelor’s in actuarial science/math or equivalent experience.
3+ YOEPrepare and submit government contract invoices, ensure FAR/DFARS/DCAA compliance, reconcile billing data, manage AR/collections, and support audits; requires strong Excel and government invoicing portal experience.
PIEE (Procurement Integrated Enterprise Environment), IPP, Delphi, ERP, Microsoft 365, Microsoft Excel, VLOOKUP, XLOOKUP, Outlook, Word, Microsoft Teams, PowerPoint
Associate Operational Exam & Business Support Analyst (SMB)
Jacksonville or Cottonwood Heights
$70k-$88k/yrOnsiteFull Time
SoFiNasdaq: SOFI: Mobile-first platform for banking, lending, and investment services.
3+ YOERequires 3+ years in operations, program management, or lending operations; advanced Excel or Google Sheets and PowerPoint or Google Slides; risk, compliance, controls, analysis, and communication skills.
Microsoft Excel, Google Sheets, Microsoft PowerPoint, Google Slides
The Church of Eleven22: Christian church providing worship services and community outreach programs.
3+ YOEApply GAAP to analyze account activity, prepare and post journal entries, perform reconciliations, support month/year-end close and budgeting. Requires 3+ years accounting experience; bachelor's in accounting/finance preferred; proficient with Microsoft Office and financial systems.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
Bachelor's in CS/MIS/CIS or related required. Must support Windows/Mac environments, Active Directory, Azure, Intune, Exchange Online, networking (Cisco/Juniper), ServiceNow ticketing; ability to lift 50+ lbs; PowerShell and AV/video conferencing experience preferred.
ServiceNow, Active Directory, Azure, Intune, Exchange Online, Windows, Mac OS, Microsoft Office, PowerShell, Cisco, Juniper, Zoom, Teams, Webex, DHCP, VoIP
Denial Recovery Analyst | Enterprise Denials - Durbin Park
St. Johns or Florida or Georgia
RemoteFull Time
UF Health: Academic health center providing clinical care and medical education.
4+ YOEHigh school diploma/GED, 4+ years billing/collections/denial management in hospital or clinical setting; experience with coding, audits, BI/reporting preferred.
Suddath: Global provider of relocation, moving, and logistics services.
Analyze business needs, document requirements, develop process maps and reports, perform SQL/BI analyses, support implementations and occasional after-hours deployments.
Microsoft Office Suite, Microsoft Excel, Visio, SQL, BI tools
Baker Distributing CompanyNYSE: WSO: Wholesale distributor of HVAC, refrigeration, and foodservice equipment and parts.
2+ YOEAssociate's degree or equivalent experience, 2+ years in systems administration or IT support, and experience with Windows, Microsoft Entra ID, Intune, Cisco Meraki, PowerShell, and IT service management platforms.
Windows, Microsoft Entra ID, Intune, Cisco Meraki, PowerShell, ITIL
CJ Logistics AmericaKorea Stock Exchange: 000120: Provide integrated supply chain management and multimodal logistics solutions.
2+ YOEBachelor's degree and 2+ years in warehouse operations or logistics analysis; advanced Microsoft Office and SQL skills; strong communication and data-analysis experience supporting multiple sites.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, SQL
Citizens Property Insurance Corporation: Provides property insurance to Florida homeowners as insurer of last resort.
6+ YOEAdvanced SQL and Python/R proficiency, 6+ years analyzing complex data, experience with visualization tools (Power BI/Tableau), strong analytical and communication skills, ability to support fraud investigations.
SQL, Python, R, Power BI, Tableau, Microsoft Office Suite
KeHE Distributors: Distributes natural, organic, specialty, and fresh food products.
0+ YOEBachelor's degree in a related field and 0–2 years of transportation, logistics, systems support, business analysis, routing, or related experience. Requires analytical, testing, documentation, and communication skills.
Manhattan Active Transportation Management, Manhattan Modeler, FourKites, PCS, Samsara, NTS/AS400, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Power BI, SQL, Microsoft Access
Dallas or Jacksonville or Salt Lake City or Texas or United States
HybridFull Time
Selene: Provides residential mortgage servicing and financial loan resolution solutions.
3+ YOE3+ years in reporting or analytics supporting contact center or operational environments; advanced Microsoft Excel, SQL, and BI tool experience; ability to develop, automate, and validate contact center reporting and deliver insights to stakeholders.
Microsoft Excel, Pivot Tables, Power Query, Lookup Functions, SQL, Power BI, Tableau, SSRS, Alvaria Cloud, Genesys Cloud, NICE, Five9
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.