1w
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EOC Support Analyst
Norristown or Saint Louis
$23/hr HybridFull Time
2+ YOECustomer-service focused analyst to receive calls/alerts, troubleshoot technical events, document and escalate tickets; must type 50 WPM, be punctual, and work shifts including weekends/holidays.
Microsoft Office, Windows
1mo
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IT Support Analyst
Malvern, Pennsylvania, United States
HybridFull Time
3+ YOE3+ years IT support experience; strong troubleshooting, ITSM, endpoint and networking knowledge; experience with automation/scripting; CompTIA A+ or ITIL preferred; bachelor’s degree in IT-related field preferred; able to support on-call rotations and site visits.
ITSM, SaaS, Microsoft productivity tools
2w
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Computer Support Analyst
Reading, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years hardware support experience, strong troubleshooting, Microsoft operating systems knowledge, ITIL incident/change familiarity, AV/conference support, excellent communication and independence.
Microsoft operating systems
5d
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
3mo
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IT Support Analyst
Bristol, Pennsylvania, United States
OnsiteFull Time
Provide Tier 1–2 onsite IT support for Windows/macOS, Microsoft 365, endpoints and lab peripherals; follow ITIL processes, maintain GxP-aware documentation, and have strong communication and troubleshooting skills.
Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, ITIL, GxP, VPN, label printers, scanners
1mo
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Application Support Analyst
Hamilton, New Jersey, United States
HybridFull Time
L2 application support role requiring SQL ability, familiarity with log search (Splunk) and AWS desired, strong troubleshooting and customer service skills, and a bachelor\u0002s in a technical field or equivalent.
SQL, MySQL, Splunk, AWS
6d
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Technology Support Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOEAssociate's degree or equivalent with 3+ years hardware and software support experience in professional services; advanced Microsoft Office and OS knowledge; strong problem-solving and communication skills; Microsoft Office or A+ certification preferred.
Microsoft Office, Microsoft Windows
2w
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Litigation Support Analyst
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yr HybridFull Time
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Relativity, Concordance, LiveNote, CaseMap, Sanction, Clearwell
1mo
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NJ - Technical Support Analyst
Willingboro, New Jersey, United States
$27-$34/hr OnsiteFull Time
Provide help desk support for Windows and Microsoft Office users, log and resolve tickets, deploy IT assets, train end-users, and support business applications (Epicor Prophet 21). A+, Network+, Security+ are a plus.
Windows, Microsoft Office, Epicor Prophet 21
2w
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Senior IT Support Analyst
Philadelphia, Pennsylvania, United States
HybridFull Time
8+ YOE8+ years IT helpdesk support experience, strong break/fix and networking knowledge, Microsoft 365 skills, Intune and Zendesk experience, ITIL familiarity, ability to lift 50 lbs, cleanroom and GxP awareness.
Microsoft Intune, Microsoft 365, SharePoint, Active Directory, Okta, AirWatch, Zendesk, VNC, RDP, Zoom Room, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Sales Support Analyst
Lancaster, Pennsylvania, United States
$65k-$75k/yr HybridFull Time
Triage and investigate client inquiries, communicate with banking partners, assist fraud prevention and reconciliation, process deposits/payments, strong MS Office skills, high school diploma required; associate/bachelor preferred.
Microsoft Office
3w
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Technology Support Analyst
Wilmington, Delaware, United States
$80k-$90k/yr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years related experience or equivalent, knowledge of Windows/Mac/Citrix, strong customer service, problem-solving, and communication skills.
Microsoft Office Suite, Citrix, Windows, Mac, NetDocuments, iPhone, DTE, Litera ChangePro, Outlook, Excel, PowerPoint
1w
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Program Support Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
4+ YOEU.S. citizen able to pass background screening. Bachelor's degree or equivalent,4+ years experience, strong oral/written communication, problem-solving, and teamwork skills.
6d
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URBN Retail IT Support Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Solid knowledge of Windows, basic networking, experience with ticketing/issue tracking, strong written/verbal communication and analytical problem-solving in fast-paced support.
Windows
1w
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URBN Retail IT Support Analyst
Philadelphia, Pennsylvania, United States
RemoteFull Time
Strong Windows and basic networking knowledge, experience with ticketing/issue tracking, excellent communication, analytical problem-solving, and ability to work in fast-paced retail support environments.
Windows
1mo
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Fraud Team Support Analyst
Newark or Phoenix
$54k-$86k/yr OnsiteFull Time
3+ YOE3+ years card fraud and fraud rule-writing experience, project management and reporting/query tool proficiency, strong analytical and communication skills, ability to work independently and support escalations.
Falcon, Brio, Microsoft Query, Microsoft Access, Microsoft Excel, Crystal Reports, Business Objects, Microsoft Word, Microsoft PowerPoint
1w
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Senior User Support Analyst – Philadelphia
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years IT support experience in a law firm; strong Windows 11 and Microsoft Office skills; Active Directory/Azure, Exchange Online, VPN, LAN/WAN, TCP/IP knowledge; iManage and help-desk experience; ability to lift 25-50 lbs; bachelor’s degree preferred.
Windows 11, Microsoft Office Suite, Exchange Online, Active Directory, Azure, VPN, TCP/IP, iManage, Fresh Service, Teams, Zoom
1mo
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Analyst III, Technical Support
Newtown, Pennsylvania, United States
OnsiteFull Time
5+ YOEBachelor's in CS/MIS (or equivalent experience), 5+ years relevant IT support experience, advanced troubleshooting, DB scripting, application support, and ability to create support documentation and reports.
1mo
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College Applications & Field Support Analyst
Bethlehem, Pennsylvania, United States
OnsiteFull Time
Provide desktop, device and applications support; troubleshoot PC hardware, wireless and network simulation technology; maintain simulation lab equipment; knowledge of Microsoft Windows and Microsoft Office; ability to lift up to 60 lbs.
Microsoft Windows, Microsoft Office
3mo
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Litigation and Practice Support Analyst
Indianapolis or Cleveland or Baltimore or Washington or Chicago or Philadelphia or Columbus
$80k-$100k/yr HybridFull Time
4+ YOEBachelor's degree; 4+ years in eDiscovery/litigation support; CEDS, RCA, TrialDirector Administrator certifications; Relativity and TrialDirector experience preferred; legal department or law firm background advantageous.
Relativity, TrialDirector, eDiscovery tools
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