200 support analyst jobs at 117 companies in Middletown, DE
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
2+ YOE2 years supporting credit, lending, or operations; strong organization, communication, analytical skills; working knowledge of Microsoft Excel, Word, and Outlook; ability to manage priorities and resolve issues.
Morgan Lewis: Global law firm providing legal services to corporate clients.
3+ YOEAssociate's degree or equivalent with 3+ years hardware and software support experience in professional services; advanced Microsoft Office and OS knowledge; strong problem-solving and communication skills; Microsoft Office or A+ certification preferred.
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
StepStone GroupNASDAQ: STEP: Global investment firm specializing in private market asset management.
1+ YOE1-3 years technical support experience, bachelor\u0002s degree required, strong customer service and troubleshooting skills, familiarity with Windows, Office 365, Active Directory, Exchange, Windows Server, Entra ID; ServiceNow and Crestron a plus.
Microsoft Windows 11, Microsoft Office 365, Microsoft Copilot, Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, Microsoft Entra ID, ServiceNow, Crestron Audio Visual
ChristianaCare: Provides hospital care and outpatient medical services.
2+ YOEBachelor's degree or equivalent experience in information technology or end-user support, 2+ years of IT desktop/hardware support and systems analysis, and 2 years of customer service experience.
University of Maryland Medical System: Operates hospitals and clinics providing comprehensive medical healthcare services.
3+ YOEBachelor's in Finance/Accounting required (or equivalent Decision Support experience); minimum 3 years financial/FP&A/ budgeting/managed care experience; working knowledge of decision support and financial software; strong communication and analytical skills.
Pathways Decision Support Product, Lotus, Microsoft Excel, DBASE, Microsoft Access, Microsoft Word
Iovance BiotherapeuticsNASDAQ: IOVA: Develops and commercializes cancer immunotherapies using tumor-infiltrating lymphocytes.
8+ YOE8+ years IT helpdesk support experience, strong break/fix and networking knowledge, Microsoft 365 skills, Intune and Zendesk experience, ITIL familiarity, ability to lift 50 lbs, cleanroom and GxP awareness.
Microsoft Intune, Microsoft 365, SharePoint, Active Directory, Okta, AirWatch, Zendesk, VNC, RDP, Zoom Room, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
People, Technology & Processes: Provides IT services and mission support for government agencies.
2+ YOEBachelor’s degree in Environmental or Industrial Health, Safety, or Engineering; minimum 2 years of relevant EHS experience; active Secret clearance with potential upgrade to TS/SCI.
Axiom Consultants: Provides technology and scientific consulting services to federal agencies.
4+ YOEU.S. citizen able to pass background screening. Bachelor's degree or equivalent,4+ years experience, strong oral/written communication, problem-solving, and teamwork skills.
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
Solid knowledge of Windows, basic networking, experience with ticketing/issue tracking, strong written/verbal communication and analytical problem-solving in fast-paced support.
Urban OutfittersNASDAQ: URBN: Retailer of apparel, home goods, and lifestyle products.
Knowledge of Windows, basic networking, experience with ticketing/issue tracking, strong written and verbal communication, analytical problem-solving, and ability to work in fast-paced retail support.
City National BankNYSE: RY: Provider of commercial banking, wealth management, and investment services.
3+ YOE3+ years card fraud and fraud rule-writing experience, project management and reporting/query tool proficiency, strong analytical and communication skills, ability to work independently and support escalations.
Falcon, Brio, Microsoft Query, Microsoft Access, Microsoft Excel, Crystal Reports, Business Objects, Microsoft Word, Microsoft PowerPoint
Rawle & Henderson: A law firm offering a broad range of legal practice areas and client services.
5+ YOE5+ years IT support experience in a law firm; strong Windows 11 and Microsoft Office skills; Active Directory/Azure, Exchange Online, VPN, LAN/WAN, TCP/IP knowledge; iManage and help-desk experience; ability to lift 25-50 lbs; bachelor’s degree preferred.
Windows 11, Microsoft Office Suite, Exchange Online, Active Directory, Azure, VPN, TCP/IP, iManage, Fresh Service, Teams, Zoom
Vanguard: Global investment management and financial services provider.
2+ YOERequires two years of related work experience, including one year in technical support, plus an undergraduate degree or equivalent training and experience.
Indianapolis or Cleveland or Baltimore or Washington or Chicago or Philadelphia or Columbus
$80k-$100k/yrHybridFull Time
Ice Miller: Provides legal services to businesses and government entities.
4+ YOEBachelor's degree; 4+ years in eDiscovery/litigation support; CEDS, RCA, TrialDirector Administrator certifications; Relativity and TrialDirector experience preferred; legal department or law firm background advantageous.
Experience in data analysis, workforce management, or operations support; strong data accuracy, Excel, trend analysis, communication, organization, and problem-solving skills; ability to support multiple locations.
Workforce Management (WFM), Bullhorn, Microsoft Excel
Vanguard: Provides mutual funds, ETFs, and investment management services.
2+ YOERequires two years of related experience, including one year in technical support, plus an undergraduate degree or equivalent training and experience. Strong troubleshooting, prioritization, judgment, and attention to detail required.
JLLNYSE: JLL: Global commercial real estate and investment management services.
0+ YOEBachelor's degree in real estate, finance, accounting, or related field; 0–2 years in financial analysis; strong research, modeling, writing, quantitative, communication, and organizational skills.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Argus, Database