260 support analyst jobs at 147 companies in Sanborn, NY
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Support Analyst
Toronto, Ontario, Canada
$50k-$65k/yrHybridFull Time
TrayportToronto Stock Exchange: X: Provider of electronic trading and data solutions for energy markets.
Proven client-facing support experience, strong problem solving, multitasking, clear communication, degree or equivalent, familiarity with networking, SQL Server, APIs, and service management platforms.
TMX GroupToronto Stock Exchange: X: Operates global financial markets and exchange trading platforms.
Proven client-facing support experience, strong problem solving, communication, and time management; degree or equivalent; familiarity with networking (TCP/IP), SQL Server, APIs, and service management.
Ontario Cannabis Store: Exclusive legal cannabis wholesaler and online retailer for Ontario.
2+ YOEPost-secondary education with minimum 2 years relevant IT support experience; Level 2 support, Dynamics 365 and Shopify Admin experience, ServiceNow and Excel proficiency, experience with large datasets and Agile methods.
Dynamics 365 Finance and Operations, Dynamics 365 CRM, Dynamics 365 OMS, Shopify Admin, ServiceNow, Microsoft Excel, UML
Toronto or Abbotsford or Boisbriand or Brossard or Burnaby or Joliette or Kamloops or Calgary or Chilliwack or Edmonton or Fredericton or Halifax or Hamilton or Kanata or Kelowna or Kingston or Kitchener or Langley or Lethbridge or London or Moncton or Montreal or Mount Royal or North Bay or Oakville or Ottawa or Prince George or Quebec City or Quesnel or Regina or Saint John or Saskatoon or Sault Ste. Marie or St. John's or Sudbury or Swift Current or Terrebonne or Vancouver or Vaughan or Vernon or Victoria or Waterloo or Windsor or Winnipeg
$47k-$72k/yrOnsiteFull Time
KPMG: Global professional services firm providing audit, tax, and advisory.
Support analyst experience, fluent French and English, customer service, troubleshooting, documentation, ticketing systems, prioritization, and collaboration skills. Postsecondary business or technology education is preferred.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft SharePoint
CGINYSE: GIB: Provides information technology and business consulting services.
Provides Level 3 support for payment applications, troubleshoots production incidents, analyzes root causes, supports Java applications, coordinates deployments, and works with business, infrastructure, and vendor teams.
Child Development Institute: Provides mental health and early development services for children.
Provide Level 1/2 support across Microsoft 365, Azure AD, Intune and endpoints; onboard/offboard staff; troubleshoot Windows/macOS/Linux; use PowerShell and Jira Service Management; support 200+ devices.
Microsoft 365, Azure Active Directory (Azure AD), Intune, PowerShell, Jira Service Management, Outlook, Teams, SharePoint, OneDrive, Office, Windows, macOS, Linux, Windows Server, Active Directory, Ubiquiti, BrightHire
Kumaran Systems: Global provider of digital transformation and legacy modernization solutions.
5+ YOEProvide L2/L3 production support for OpenShift/Linux applications, manage incidents/change, support AutoSys and CI/CD pipelines, perform SSL/TLS certificate management, and participate in on-call rotation.
Red Hat OpenShift, Linux, Bash, AutoSys, FeedHub, Jenkins, Azure DevOps, UrbanCode Deploy (UCD), UrbanCode Velocity (UCV), iDeploy, SSL/TLS
Third Octet: Provides managed IT infrastructure and cybersecurity services for businesses.
Support internal and client IT teams, troubleshoot complex incidents, manage infrastructure (cloud, messaging, monitoring), strong Microsoft 365 and networking knowledge, excellent communication and customer service.
Microsoft 365, Active Directory, Shared Messaging, Private Cloud, Data Continuity, Monitoring
University of Toronto: Public research university providing undergraduate and graduate academic programs.
3+ YOEBachelor's degree or equivalent, 3+ years of frontline IT support, hardware/software troubleshooting, endpoint management, AV systems, communication, analytical, and problem-solving skills.
ServiceNow, Microsoft Office, Windows 7, Windows 8, Windows 10, Windows 11, MacOS, Microsoft Intune, PowerShell, Teams Meeting Rooms
CI Financial: Provides global asset and wealth management services to investors.
2+ YOEBachelor's degree or equivalent experience, 2–3 years of technical support experience, ServiceNow and JIRA knowledge, SQL, APIs, troubleshooting, and strong communication and problem-solving skills.
TravelBrands: Canadian travel wholesaler and retailer providing comprehensive booking solutions.
2+ YOERequires 2+ years each in application and technical support, a computer science or IT-related college credential, Microsoft Suite knowledge, analytical skills, communication skills, and travel systems knowledge.
Ripple: Provides blockchain solutions for global payments and liquidity.
B2B technical support experience, preferably SaaS; familiarity with APIs, bank connectivity, payment formats, and treasury, banking, or accounting concepts; strong analytical, problem-solving, communication, and organizational skills.
KEV Group: Software for school activity fund management and accounting.
3+ YOE3+ years technical support experience in a software environment; strong SQL and database skills; experience with transactional, financial, or payment data; scripting discipline; strong communication and customer-facing skills.
Ithaca or Buffalo or New Haven or Boston or Hartford or Albany or Syracuse or Litchfield or Stamford or Rochester
$29-$38/hrHybridFull Time
Harris Beach Murtha: Law firm providing legal representation and professional advisory services.
2+ YOE2+ years litigation support/eDiscovery experience required; bachelor’s preferred. Experience with SQL, LAW, and Relativity preferred. Strong analytical, multitasking, and communication skills; flexible hours including some nights.
Kaleida Health: Provides integrated hospital and outpatient medical care services.
3+ YOEBachelor's in accounting/business/finance/IT, 3 years Excel experience, 2 years finance/accounting or budget/healthcare software preferred; ability to maintain decision support databases and produce budget/trend reports.
CAAT Pension Plan: Manages and provides retirement pension plans for Canadian employees.
3+ YOE3+ years IT support experience, post-secondary IT education, strong Active Directory and Microsoft 365 skills, experience with Azure/Entra ID, service management tools, ITIL processes, scripting (PowerShell/Bash) preferred.
Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive for Business, Microsoft Azure/Entra ID, Conditional Access, Role-Based Access Control (RBAC), MFA, Privileged Identity Management (PIM), Single Sign-On (SSO), ServiceNow, Remedy, Jira, Patch My PC, SCCM, Intune, PowerShell, Bash
CMiC: Enterprise resource planning software for the construction industry.
College/university degree; proficiency in French; strong communication, analytical and problem-solving skills; quick learner; detail-oriented; team player; able to work in a fast-paced environment; prior technical support or customer service experience.
BDO Canada: Provides accounting, tax, and business advisory services.
2+ YOE2+ years end-user support experience, CompTIA A+/Network+/MCP/MCDST preferred, Active Directory and Microsoft Authenticator experience, Service Now ticketing, MS Office 365/CoPilot, Outlook, Windows 11, strong communication and documentation skills.
Active Directory, Microsoft Authenticator, Service Now, MS Office 365, CoPilot, Outlook, Windows 11, Microsoft Teams
Royal Bank of CanadaTSX: RY: Provides personal, commercial, and investment banking services worldwide.
3+ YOE3+ years production services experience supporting global enterprise platforms, Bachelor of Science or equivalent, ITIL incident/problem/change experience, RHEL/Unix/Linux/Windows and scripting, MS SQL/Sybase, Confluence and Jira proficiency, strong communication and leadership.
RHEL, Unix, Linux, Windows, Perl, Bash, Python, Powershell, batch, MS SQL, Sybase, Confluence, Jira, ITRS Geneos, AppDynamics, Dynatrace, BMC Control M, Airflow, Autosys, Tidal, Tableau, Power BI, Data bricks, Snow flake, GitHub, Nexus, RLM, Ansible, Elastic, Logstash, Kibana, Jenkins, MemSQL, Ignite, Java Spring, AWS, S3, MongoDB, Data lake, Docker, Kubernetes, Salesforce
TELUS HealthToronto Stock Exchange: T: Digital health and wellbeing solutions for individuals and organizations.
3+ YOE3+ years benefits administration, client support, or SaaS support experience; strong analytical troubleshooting, communication, and multitasking; post-secondary education in business/health administration/IT preferred.