92 support analyst jobs at 65 companies in Surry, VA
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Technical Support Analyst
Richmond, Virginia, United States
OnsiteFull Time
AvePointNasdaq: AVPT: Secures and manages data across cloud collaboration platforms.
1+ YOE1-5 years in technical support or cloud support; BA/BS in IT-related field; strong communication; Microsoft tech stack experience; bilingual a plus; dedication to cloud and AI terms.
Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS
AvePointNASDAQ: AVPT: Provides SaaS for cloud data protection and management.
3+ YOE3+ years in technical support or cloud support; BA/BS IT-related field; 2+ years Microsoft stack (Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS); Microsoft certifications; strong communication; quick learner.
Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS
Williams Mullen: Provides full-service legal representation and corporate advisory services.
3+ YOE3+ years supporting hardware/software, remote access and Microsoft 365; strong customer service, troubleshooting, documentation, and communication skills.
Microsoft Office Suite, Microsoft 365, Windows 10, Active Directory, iOS, Android
Invictus Associates: A consulting firm providing program and contract support services to government maintenance organizations.
Active Secret clearance required; strong Microsoft Excel/Word/PowerPoint skills; program management support experience; data analysis, attention to detail, communication, and organizational skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
West 4th Strategy: Provides technology and professional services to federal government agencies.
3+ YOE3–5 years application/help-desk support experience, experience with ELMS/AVID preferred, strong customer service and communication, ticketing and Tier 1 troubleshooting experience, bachelor's in IT or equivalent.
Endurance IT Services: Managed IT services, cybersecurity, and technology staffing provider.
8+ YOE8+ years technical customer support experience with SaaS or low-code platforms, system testing, ticket documentation, user training, and strong communication and troubleshooting skills.
ServiceNow, Appian, Microsoft Power Platform, Jira, Freshdesk
Networking Technologies + Support: Provider of managed IT, cybersecurity, and networking services.
2+ YOE2+ years supporting Windows 10/11 desktops and laptops, hardware troubleshooting and replacement, software/patch installation, basic network and VPN troubleshooting, customer service, valid driver’s license, ability to pass background check.
Troutman Pepper Locke: Provides legal representation and advisory services to global businesses.
3+ YOEBachelor's degree or equivalent, minimum 3 years IT experience in a law firm or professional services, knowledge of TCP/IP, Windows, O365, Exchange, Active Directory, VPN, Blackberry and AV support; Microsoft certifications preferred.
TCP/IP, Blackberry, VPN, MS Office Suite, O365, Windows Operating System, Exchange, Active Directory
Specialist - Technology Support Analyst (Central Help Desk)
Chesterfield County, Virginia, United States
$57k-$98k/yrHybridFull Time
Chesterfield County Public Schools: Providing K-12 public education services in Chesterfield County, Virginia.
2+ YOEProvides remote-first Tier 1 support for Google Workspace, identity/SSO (RapidIdentity), Clever, and Chromebook access; strong customer service, ticket documentation, and troubleshooting skills; preferred 2 years of customer-facing technical support.
Google Workspace, Google Admin, RapidIdentity, Clever, Chromebook
Hopewell City Public Schools: Provides K-12 public education and student services in Virginia.
Master's in ABA or related field required; BCBA preferred; Virginia licensure eligibility; CPI trainer or willing to train; expertise in FBAs, BIPs, PBIS, MTSS, trauma-informed practices, de-escalation, data analysis, and school consultation.
Intel Policy & Doctrine Support Analyst (VA, Hampton)
Hampton, Virginia, United States
OnsiteFull Time
The Intellekt Group: Delivering intelligence and technology solutions to federal agencies.
Provides technical support on intelligence policy, doctrine, and TTPs; drafts and reviews policy/guidance; analyzes Joint/Service/IC doctrine; supports meetings and program management for ACC and USAF.
CapTech: Provides technology and management consulting services to large enterprises.
5+ YOEB.S. or B.A. or equivalent, minimum 5 years as a business analyst, strong communication, analysis, problem‑solving, project support, and stakeholder management skills.
Hive Group: Provides management consulting and professional services to federal agencies.
5+ YOEActive Secret clearance, Bachelor’s degree, 5+ years as a functional analyst, 3+ years JLLIS experience, 6+ years Microsoft Office/Office 365/Adobe Acrobat Pro, 4+ years data collection and trend analysis, understanding of Operational Contract Support (OCS).
Microsoft Office, Office 365, Adobe Acrobat Pro, Joint Lessons Learned System (JLLIS)
AmentumNYSE: AMTM: Provides engineering, technology, and mission support to government agencies.
5+ YOE5+ years Navy integrated logistics support experience; working knowledge of DOD/Navy supply systems; 2+ years with 3M system software, HM&E/C5I/C4I, R-supply, and CDMD-OA; active Secret US government clearance required.
3M system software, OMMS-NG, Force 3MC, Automatic Work Notification (AWN), R Supply, CDMD-OA, MM0001, CMP AWR, Microsoft Excel
Fresno or Fresno or Oakland or Denver or Washington or Jacksonville or Atlanta or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Austin or Dallas or Ogden or Ogden or Richmond or Seattle or Martinsburg
$126k-$197k/yrOnsiteFull Time
IRS Office of Chief Counsel: Represents the IRS in tax litigation and legal matters.
Specialized experience at GS-13 equivalent: managing multiple assignments, program oversight, public/business administration or policy, strong oral/written communication, and advanced analytical and project management skills.
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
5+ YOEBachelor's in a quantitative field (or equivalent experience); 5+ years as a business analyst supporting data-driven systems; experience with requirements gathering, stakeholder collaboration, Agile/scrum, JIRA/Confluence, and MS Office.
City of Norfolk: Providing municipal services and public safety to Norfolk residents.
3+ YOEBachelor's degree or equivalent and 3+ years programmer/analyst experience; strong Intune and PowerShell skills; Windows and Mac support; application/software management; valid VA driver's license; pass drug and background checks; able to be on-call.
Microsoft Intune, PowerShell, Microsoft Outlook, Microsoft Word, Microsoft Excel
VTG: Provides engineering and digital modernization solutions for national security.
3+ YOEBS/BA required (or additional 5 years acquisition/operational logistics experience); 3 years team-based experience requiring problem solving; work schedule flexibility with possible telework; proficiency with Microsoft Office and knowledge of SAP, FED-Mall, WEBCATS, FEDLOG, WEBVLIPS preferred.
Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, SAP, FED-Mall, WEBCATS, FEDLOG, WEBVLIPS
Soliel: Providing specialized IT engineering and cybersecurity services to federal agencies.
5+ YOEBachelor's degree required, 5+ years as a business/functional/requirements analyst, 2+ years supporting SAFe/ARTs, experience with Jira/Confluence/Azure DevOps, strong stakeholder engagement and requirements translation skills; Secret or Top Secret clearance.
SAFe, Jira, Confluence, Microsoft Azure DevOps, FORGE, DevSecOps
Estes Express Lines: Provides freight transportation and logistics services across North America.
1+ YOE1+ year billing or A/R experience; high school diploma/GED; intermediate Excel; AS400 and Sequel experience; strong communication, organization, and LTL knowledge.