83 support analyst jobs at 56 companies in Wake Forest, NC
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Support Analyst
United States or Raleigh or Austin
RemoteFull Time
Abrigo: Provides risk management and lending software for financial institutions
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
FilterEasy: Subscription-based home air and water filter delivery service.
2+ YOE2+ years in Applications Support or related technical-operational role; experience with ERP/WMS/eCommerce; SQL querying; backlog management; strong cross-functional communication.
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Duke Health: Provides comprehensive medical care, clinical research, and health education.
1+ YOEAssociate’s degree or two years technical experience, NC driver\u0002s license, ability to lift 50+ lbs, 1+ year IT experience (Level 1) with Windows/Mac support, networking knowledge, customer service and troubleshooting skills.
First Citizens BankNasdaq: FCNCA: Provides full-service consumer, commercial, and wealth management banking.
0+ YOEBachelor's degree with no experience, or high school diploma/GED with 4 years of financial services or analytics experience. Strong data analysis, reporting, documentation, and operational support skills required.
Charlotte or Atlanta or Tampa or Raleigh or Kansas City
OnsiteFull Time
Forvis Mazars: An independent member of a global professional services network delivering assurance, tax, and consulting services.
Bachelor's degree required; strong problem-solving, communication, and analytical skills; proficiency with Microsoft Office Suite; willingness to learn systems; occasional domestic and international travel.
Tampa or Atlanta or Kansas City or Charlotte or Raleigh
OnsiteFull Time
Forvis Mazars: Provides audit, tax, and consulting services to global businesses.
Bachelor's degree required; strong problem-solving, analytical and communication skills; proficiency with Microsoft Office; willingness to learn new systems and occasionally travel domestically and internationally.
SoftPro: Develops software for real estate closing and title insurance.
2+ YOE2+ years customer service experience; strong troubleshooting with Windows, SQL Server, Active Directory; excellent communication and documentation skills; ability to meet KPIs and handle on-call rotations.
Microsoft Windows Server 2016, Microsoft Windows 11, Microsoft SQL Server 2016, SSMS, SentryOne, SQL, Active Directory, BeyondTrust, WebEx, Event Viewer, Microsoft Office 365
Atticus: Manufacturer of branded-generic pesticides for agriculture and professional markets.
0+ YOEBachelor's degree in business or related field; knowledge of quality systems; strong communication; data/reporting skills; experience with ERP/inventory systems; proficient in MS Office.
Microsoft Dynamics 365, Microsoft Excel, Microsoft Word, ERP
Fidelity National FinancialNYSE: FNF: Provides title insurance and real estate settlement services.
2+ YOE2 years customer service experience, knowledge of real estate closing/title procedures, strong troubleshooting and communication skills, familiarity with SoftPro applications and Microsoft Windows.
Johnston Community College: Provides public associate degrees and professional workforce training.
0.5+ YOEAssociate’s degree in Computer Science or equivalent, or one year college plus IT certifications/experience; 6 months hands-on computer/network troubleshooting; proficiency with Microsoft Word and Excel; valid NC driver’s license; ability to lift up to 50 lbs.
InteleradNasdaq: GEHC: Develops enterprise medical imaging and radiology workflow software solutions.
3+ YOEBachelor's or equivalent, 3+ years Healthcare IT experience (PACS/RIS preferred), strong troubleshooting, Windows Server and DB (SQL/Oracle) experience, knowledge of DICOM/HL7, ticketing systems, Linux/log analysis, strong communication.
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
Analyze royalty and content analytics; build and maintain reports; collaborate with finance, content, legal, and commercial teams; SQL/Excel; Python; AI fluency.
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Degree in Finance, Accounting, Business, Analytics, or related field; or equivalent experience; strong analytical and reporting skills; SQL, Excel; Python a plus.
Information Services Support and Operations Analyst
Cary, North Carolina, United States
OnsiteFull Time
Cary Academy: Independent college-preparatory school for grades 6 to 12
1+ YOEManage and improve technology support operations and asset lifecycle; provide technical support, inventory management, documentation, and vendor coordination; Bachelor's in IT/CS preferred; 1+ year related experience preferred.
WingSwept: Provides managed IT services and investigative case management software.
3+ YOE3+ years IT experience, strong MSSQL/SQL skills, data migration and performance tuning experience, ability to gather requirements from customers, US citizenship and background checks required.
Associate Customer Support Analyst, Teachers Pay Teachers (TPT)
Raleigh or Morrisville
OnsiteFull Time
IXL Learning: Provides personalized digital learning platforms and educational resources.
1+ YOEBA/BS required, 1+ year customer-facing experience, strong written/oral communication, critical thinking, research and problem-solving skills, ability to prioritize and work independently and on a team.
CGINYSE: GIB: Provides information technology and business consulting services.
6+ YOE6+ years experience as systems analyst; strong SQL, API/REST/SOAP, Agile and Jira experience; production support, monitoring, Splunk, BDD/Gherkin/Cucumber familiarity; bachelor’s in computer science or related field.
Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
Metabolon: Provides metabolomics analysis services for life sciences research.
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters