83 support analyst jobs at 60 companies in Wakefield, VA
2mo
Save
Mark Applied
Hide
2mo
Technical Support Analyst
Richmond, Virginia, United States
OnsiteFull Time
AvePointNasdaq: AVPT: Secures and manages data across cloud collaboration platforms.
1+ YOE1-5 years in technical support or cloud support; BA/BS in IT-related field; strong communication; Microsoft tech stack experience; bilingual a plus; dedication to cloud and AI terms.
Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS
Williams Mullen: Provides full-service legal representation and corporate advisory services.
3+ YOE3+ years supporting hardware/software, remote access and Microsoft 365; strong customer service, troubleshooting, documentation, and communication skills.
Microsoft Office Suite, Microsoft 365, Windows 10, Active Directory, iOS, Android
GRTC: Operates public bus and rapid transit systems in Richmond.
2+ YOEAssociate degree in IT or related field, 2+ years IT/technical support experience, strong troubleshooting and communication skills, UAT and documentation experience, familiarity with enterprise applications.
Oracle Fusion Cloud, Microsoft Excel, Microsoft 365, Microsoft Dynamics, Workday, Tyler Technologies, PeopleSoft, SAP, Infor
Endurance IT Services: Managed IT services, cybersecurity, and technology staffing provider.
8+ YOE8+ years technical customer support experience with SaaS or low-code platforms, system testing, ticket documentation, user training, and strong communication and troubleshooting skills.
ServiceNow, Appian, Microsoft Power Platform, Jira, Freshdesk
Troutman Pepper Locke: Provides legal representation and advisory services to global businesses.
3+ YOEBachelor's degree or equivalent, minimum 3 years IT experience in a law firm or professional services, knowledge of TCP/IP, Windows, O365, Exchange, Active Directory, VPN, Blackberry and AV support; Microsoft certifications preferred.
TCP/IP, Blackberry, VPN, MS Office Suite, O365, Windows Operating System, Exchange, Active Directory
Specialist - Technology Support Analyst (Central Help Desk)
Chesterfield County, Virginia, United States
$57k-$98k/yrHybridFull Time
Chesterfield County Public Schools: Providing K-12 public education services in Chesterfield County, Virginia.
2+ YOEProvides remote-first Tier 1 support for Google Workspace, identity/SSO (RapidIdentity), Clever, and Chromebook access; strong customer service, ticket documentation, and troubleshooting skills; preferred 2 years of customer-facing technical support.
Google Workspace, Google Admin, RapidIdentity, Clever, Chromebook
Hopewell City Public Schools: Provides K-12 public education and student services in Virginia.
Master's in ABA or related field required; BCBA preferred; Virginia licensure eligibility; CPI trainer or willing to train; expertise in FBAs, BIPs, PBIS, MTSS, trauma-informed practices, de-escalation, data analysis, and school consultation.
Intel Policy & Doctrine Support Analyst (VA, Hampton)
Hampton, Virginia, United States
OnsiteFull Time
The Intellekt Group: Delivering intelligence and technology solutions to federal agencies.
Provides technical support on intelligence policy, doctrine, and TTPs; drafts and reviews policy/guidance; analyzes Joint/Service/IC doctrine; supports meetings and program management for ACC and USAF.
Hive Group: Provides management consulting and professional services to federal agencies.
5+ YOEActive Secret clearance, Bachelor’s degree, 5+ years as a functional analyst, 3+ years JLLIS experience, 6+ years Microsoft Office/Office 365/Adobe Acrobat Pro, 4+ years data collection and trend analysis, understanding of Operational Contract Support (OCS).
Microsoft Office, Office 365, Adobe Acrobat Pro, Joint Lessons Learned System (JLLIS)
CapTech: Provides technology and management consulting services to large enterprises.
5+ YOEB.S. or B.A. or equivalent, minimum 5 years as a business analyst, strong communication, analysis, problem‑solving, project support, and stakeholder management skills.
AmentumNYSE: AMTM: Provides engineering, technology, and mission support to government agencies.
5+ YOE5+ years Navy integrated logistics support experience; working knowledge of DOD/Navy supply systems; 2+ years with 3M system software, HM&E/C5I/C4I, R-supply, and CDMD-OA; active Secret US government clearance required.
3M system software, OMMS-NG, Force 3MC, Automatic Work Notification (AWN), R Supply, CDMD-OA, MM0001, CMP AWR, Microsoft Excel
Invictus Associates: Provides specialized support to naval command organizations.
5+ YOEBachelor’s degree in engineering or business; Active Secret clearance; Navy maintenance/operational readiness experience; travel to CONUS/OCONUS.
Naval maintenance policies, Project management, Data analysis
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
5+ YOEBachelor's in a quantitative field (or equivalent experience); 5+ years as a business analyst supporting data-driven systems; experience with requirements gathering, stakeholder collaboration, Agile/scrum, JIRA/Confluence, and MS Office.
City of Norfolk: Providing municipal services and public safety to Norfolk residents.
3+ YOEBachelor's degree or equivalent and 3+ years programmer/analyst experience; strong Intune and PowerShell skills; Windows and Mac support; application/software management; valid VA driver's license; pass drug and background checks; able to be on-call.
Microsoft Intune, PowerShell, Microsoft Outlook, Microsoft Word, Microsoft Excel
VTG: Provides engineering and digital modernization solutions for national security.
3+ YOEBS/BA required (or additional 5 years acquisition/operational logistics experience); 3 years team-based experience requiring problem solving; work schedule flexibility with possible telework; proficiency with Microsoft Office and knowledge of SAP, FED-Mall, WEBCATS, FEDLOG, WEBVLIPS preferred.
Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, SAP, FED-Mall, WEBCATS, FEDLOG, WEBVLIPS
U.S. Department of Justice: Federal department enforcing laws and administering justice.
1+ YOEOne year specialized experience equivalent to GS-11 performing administrative and analytical duties supporting criminal division operations, including policy/procedure analysis, data compilation, and coordinating program support.
WECTEC Staffing Services: Provides technical staffing and contingent labor for energy industries.
5+ YOEBachelor's in CS/IT/Computer Engineering, 5+ years as a business/systems analyst supporting technology projects, requirements gathering, process mapping, application testing, SOX/SOX control execution, and 2nd/3rd level support.
Battle Creek or Whitehall or Wright-Patterson AFB or New Cumberland or Philadelphia or Hill AFB or Fort Belvoir or Richmond
$90k-$133k/yrOnsiteFull Time
Defense Logistics Agency: Manages the global supply chain for the Department of Defense.
1+ YOEExperience with Scaled Agile Framework and Agile, ServiceNow dashboards, records management, process improvement, audit support, briefing preparation, and program/task management.
i360technologies: Provides business consulting and technology solutions to federal agencies, specializing in Oracle Federal Financials support and shared-service operations.
6+ YOEBachelor's degree, 6+ years related experience with advanced application support, proven experience leading escalation management and support teams, ServiceNow experience, ability to obtain Public Trust clearance and pass federal background, U.S. citizen or permanent resident required.