74 support and implementation manager jobs at 70 companies in United States

1mo
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Solution and Implementation Manager
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Kem Krest
Kem Krest: Minority-owned supply chain provider serving automotive, heavy-duty, and powersports manufacturers.
Lead complex customer program solutions and implementations, manage project scope/schedule/cost/risk, mentor junior managers, provide solution design and sales support, and perform financial analysis.
2mo
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Program Growth and Implementation Manager
Utica, New York, United States
$58k-$72k/yr OnsiteFull Time
Resource Center for Independent Living
Resource Center for Independent Living: Nonprofit civil-rights and independent-living organization helping people with disabilities achieve equal access and participation.
Bachelor's degree required; experience in program implementation, project management, financial tracking, analysis, communication, and stakeholder engagement; ability to execute growth initiatives and support program rollout.
6d
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Senior Support Services Implementation & Readiness Manager
Toronto or New York City
$100k-$120k/yr HybridFull Time
Priceline
Priceline: Booking Holdings-owned online travel agency serving travelers with discounted hotels, flights, rental cars, cruises, packages, and experiences.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience; 7+ years in travel contact center operations, training, implementation, or readiness; 5+ years leading training implementations; 3+ years of leadership; deep Flight expertise and travel-agent knowledge.
Jira, Confluence, Smartsheet, Google Workspace, learning-management systems, virtual-training platforms, airline reservation systems, Global Distribution Systems
1mo
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Healthcare EDI Implementation & Support Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Quadax
Quadax: Privately held healthcare revenue cycle software and services serving hospitals, laboratories, physicians, providers.
Requires strong organizational, analytical, and communication skills; project coordination, customer-facing implementation, training, documentation, quality assurance, and healthcare remittance knowledge are preferred.
RemitMax, Electronic Health Records (EHR), Electronic Content Management (ECM), ANSI 835, ANSI 837
1w
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Implementation & Client Success Manager
Fort Worth or Jacksonville or Denver or New York City or Texas or California
$80k-$90k/yr HybridFull Time
Innovest Systems, LLC
Innovest Systems, LLCNASDAQ: SSNC: Global provider of financial services and healthcare technology solutions.
3+ YOERequires 3–5+ years in software implementation, technical project management, or B2B SaaS client success; complex-system aptitude, query-language proficiency, strong presentation, communication, and client-support skills.
UniVerse, pick BASIC
3w
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Fixed Income Swap Desk Technology Support and Implementation
New York, New York, United States
$150k-$240k/yr HybridFull Time
Mizuho Bank
Mizuho Bank: Japanese commercial bank serving retail and corporate customers through deposits, lending, settlement, and international banking.
Extensive experience supporting Fixed Income/Rates/OTC derivatives trading technology, production support, incident management, stakeholder engagement, and project delivery.
SQL
6d
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Support & Implementation Technician, Cloud Communications
United States or Canada
$80k-$109k/yr RemoteFull Time
Clio
Clio: Cloud-based legal practice management and software platform.
2+ YOEVoIP/SIP, networking, PBX, device provisioning, customer troubleshooting, ticket management, and documentation skills required; 2+ years in customer-facing support or professional services preferred.
VoIP, SIP, RTP, SIP ALG, PBX, Yealink, Polycom, WiFi, Kazoo PBX, Microsoft 401k
1w
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EHR Integration & Implementation Project Manager (Consultant)
New York City, New York, United States
$30/hr OnsiteContract
PAX Health
PAX Health: Behavioral health provider delivering therapy, psychiatry, neuropsychology, and workers’ compensation care to patients and employers.
3+ YOEBachelor's degree and 3–5+ years managing healthcare IT or EHR implementations; requires cross-functional leadership, data migration, integrations, go-live support, risk management, and executive communication.
ClinicMind, Electronic Health Record (EHR), AI
3d
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Manager, Product Implementation & Process Management
Hartford or Scottsdale
$60k-$146k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Diversified healthcare integrating retail, pharmacy, and insurance services.
2+ YOERequires 2–3 years supporting project implementations, business requirements, reporting, and process documentation; healthcare or Medicare experience; analytical and communication skills; and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
3w
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Team Lead, Implementation & Client Support
Mobile, Alabama, United States
OnsiteFull Time
The SSI Group
The SSI Group: Hospital-owned healthcare revenue-cycle technology serving healthcare providers, payers, and clinical teams.
Requires customer service, relationship management, communication, presentation, problem-solving, prioritization, and the ability to lead, coach, and develop support staff.
Patient.com
1w
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Client Success & Implementation Manager
United States
RemoteFull Time
Soulside AI
Soulside AI: AI platform automating clinical documentation, chart audits, and revenue-cycle workflows for licensed behavioral health organizations.
4+ YOERequires 4+ years in healthcare implementation, customer success, EHR support, or clinical operations; major EHR experience, clinical workflow knowledge, HIPAA knowledge, training experience, and strong written communication.
EHR, Zendesk, Intercom
1w
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Oracle Services- HCM and Benefit Implementation Consultant - Manager - Tech Cons - Open Location
Chicago or United States or New York or Washington or California
$143k-$262k/yr HybridFull Time
EY
EY: Global professional services firm providing assurance, tax, and consulting.
4+ YOEBachelor's degree and 4–6 years supporting Oracle HCM, including Oracle Fusion Benefits configuration and implementation leadership. Requires strong analytical, communication, stakeholder management, and client service skills; travel up to 50%+.
Oracle Fusion Human Capital Management (HCM), Oracle Fusion Benefits, HDL, HCM Extracts, Fast Formulas, Benefits Extracts, OTBI, BIP, Agile
1mo
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Technical Support and Warranty Management
Hanover, Minnesota, United States
OnsiteFull Time
Forgent Power
Forgent PowerNYSE: FPS: U.S. manufacturer of engineered-to-order electrical distribution equipment for data centers, the power grid, and energy-intensive industries.
8+ YOE8+ years leadership in technical support/service operations for industrial equipment; bachelor\u0002s required; experience building centralized support organizations, warranty governance, and CRM/service platform implementation (Salesforce preferred).
Salesforce Service Cloud, Field Service
3w
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Manager Technical Operations (Implementation and Support)
United States
$90k-$128k/yr RemoteFull Time
PaylocityNASDAQ: PCTY: Cloud-based payroll and human capital management software provider.
5+ YOE3+ MgmtBachelor's degree, 5+ years of technical or programming experience, 3 years of personnel management, high-volume project leadership, process metrics focus, and cross-functional collaboration.
AI, Lean Six Sigma, SQL, EDI, XML
1mo
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Treasury Management Implementation & Support Operations Officer (NE)
El Monte, California, United States
$58k-$62k/yr OnsiteFull Time
Cathay Bank
Cathay BankNASDAQ: CATY: Commercial bank providing financial services to individuals and businesses.
5+ YOERequires 5+ years in treasury management operations at a mid-size or large lending institution, strong IT and banking platform knowledge, system integrations, regulatory compliance, and analytical client-service skills.
BAI2, NACHA, FIS, IBS, Collaboration Hub, nCino, D1C
4w
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Channel Data and AI Implementation Senior Associate
Boston, Massachusetts, United States
$95k-$115k/yr OnsiteFull Time
Morgan Stanley Investment Management
Morgan Stanley Investment Management: ’s private and public-market asset-management division serves institutional and individual investors worldwide.
3+ YOE3+ years supporting asset management or financial services distribution; practical AI tool experience; strong analytical, presentation, and communication skills; proficiency with Excel, PowerPoint, and data visualization tools.
Copilot, ChatGPT, Claude, Microsoft Excel, Microsoft PowerPoint, Tableau, Power BI, SQL, SalesForce
4w
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Channel Data and AI Implementation Senior Associate
Boston, Massachusetts, United States
$95k-$115k/yr OnsiteFull Time
Morgan Stanley Investment Management
Morgan Stanley Investment Management: Morgan Stanley’s private and public-market asset-management division serves institutional and individual investors worldwide.
3+ YOEBachelor's preferred; 3+ years supporting asset management or financial services distribution; hands-on AI tool experience; Excel, PowerPoint, Tableau/Power BI/SQL; strong communication and distribution knowledge.
Copilot, ChatGPT, Claude, Microsoft Excel, Microsoft PowerPoint, Tableau, Power BI, SQL, SalesForce
2mo
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IT Support and System Administrator (USA)
Warrenton, Virginia, United States
OnsiteFull Time
DroneShield Group Pty Ltd
DroneShield Group Pty Ltd: Provides counter-drone protection systems and security solutions for defense and commercial customers.
Provide end-user IT support, provision workstations, implement/configure hardware and software, troubleshoot ICT/AV issues, manage helpdesk tickets, and apply security practices; expertise in Microsoft Entra ID, Microsoft Intune, PowerShell, and Bash preferred.
Microsoft Entra ID, Microsoft Intune, CMMC, Windows, macOS, Linux, PowerShell, Bash
3mo
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Adjunct Instructor in Implementation Science and Change Management in Health Systems
Waltham, Massachusetts, United States
$7k/mo RemotePart Time
Brandeis University
Brandeis University: Private, nonsectarian research university serving undergraduate and graduate students through liberal-arts-focused education and research.
5+ YOEAdvanced degree (Master’s or Ph.D.) in Implementation Science, Health Informatics, Organizational Science, or related field; 5+ years in leading/assessing healthcare implementation projects using CFIR; experience with EHR/decision support; online teaching experience; strong online communication.
Moodle, H5P, Electronic Health Record
2d
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Executive Operations and Strategic Initiatives Manager
Raleigh, North Carolina, United States
OnsiteFull Time
Crandell's Enterprises
Crandell's Enterprises: Private North Carolina behavioral-health provider offering group homes, primary care, psychiatric services, and housing for vulnerable adults.
5+ YOEBachelor's degree or relevant experience, 5+ years in healthcare, behavioral health, operations, compliance, executive support, or program management; SOP development, CARF knowledge, project implementation, communication, and analytical skills required.
Microsoft Office