2mo
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DIRECTOR- IT SUPPORT
Guilford County, North Carolina, United States
OnsiteFull Time
Director-level IT leadership experience; experience overseeing IT support operations; strong administration and district-level coordination.
3mo
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Director, Support Delivery
United States
$135k-$158k/yr RemoteFull Time
7+ YOE3+ Mgmt7+ years in customer/support leadership; 3+ years in director level; SaaS/healthcare tech experience; strong coaching and escalation framework background; proficient with AI tools in a support setting.
AI tools, Zendesk, Salesforce Service Cloud, Product tools
1mo
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District Support Director
Nashville or Brentwood or Franklin
FieldFull Time
District-level leadership experience in early childhood education required; Director qualification in relevant state; bachelor's degree preferred; ability to travel between schools, strong communication and organizational skills.
6d
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Director of Executive Support
North Charleston, South Carolina, United States
OnsiteFull Time
8+ YOEBachelor's degree, 8+ years executive support experience with 3+ years supporting a CEO, board governance expertise, executive calendar management, and strong executive-level writing skills.
OnBoard, Boardable, BoardEffect
1mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
3mo
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Director Support Desk
Phoenix, Arizona, United States
OnsiteFull Time
8+ YOE5+ MgmtLeads IT Support across Store Support, Stores, and Warehouse with KPI/SLAs focus; 8+ years IT support with 5+ years in leadership; designs KPI frameworks; drives automation and AI-enabled support; oversees incident management.
AI, Automation, Service Desk tools
2w
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
Zendesk, Salesforce Service Cloud, Intercom
3mo
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Director Support Desk
Phoenix, Arizona, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years IT support with leadership; 5+ years in leading support orgs; KPI/SLAs; governance; automation; incident/problem management; retail/distributed operations preferred.
IT Service Management, KPI frameworks, automation, self-service, incident management, problem management, desktop support
1w
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Director, Customer Support
Redwood City, California, United States
$180k-$230k/yr OnsiteFull Time
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
2w
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yr HybridFull Time
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
1mo
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Director, Application Support
North Carolina, United States
HybridFull Time
Experience managing application support in high-availability payment environments; strong analytical, troubleshooting, and communication skills; knowledge of payment and fraud processing; familiarity with Wintel/Linux and integration tools; able to support 24x7 operations.
Wintel, Linux, Mqueue, Connect Direct, SFTP, VHIPS
2d
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Director Support Services
Texas, United States
OnsiteFull Time
Oversees district-wide maintenance and support services and manages operations for school facilities.
2w
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk/Salesforce Service Cloud/Intercom, AI automation, 24/7 support, and SaaS scale-ups.
Zendesk, Salesforce Service Cloud, Intercom
1mo
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Director, Technical Support
United States
$180k-$215k/yr RemoteFull Time
8+ YOE8+ years in technical support or support engineering leadership (SaaS preferred); proven experience scaling global teams; strong product/engineering partnership, AI-native mindset, technical acumen with integrations/APIs, data-driven, excellent communicator.
1mo
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Director, Services & Support
San Carlos, California, United States
$189k-$252k/yr OnsiteFull Time
5+ YOE5+ MgmtLead post-sales support for instruments, assays, and software; build service programs; manage teams; travel up to 30%.
2w
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Director, IT Support
Tucson, Arizona, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in IT support/service management with 5+ years leading teams; bachelor\u0002s required, master\u0002s preferred; familiarity with ITIL, ServiceNow and Jira Service Management; experience with POS installations.
ServiceNow, Jira Service Management
6d
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Director, Customer Support
United States
RemoteFull Time
8+ YOE3+ MgmtBachelor's or equivalent,8+ years in customer support with 3+ years people management,experience in SaaS and metrics-driven operations,knowledge of Zendesk/Salesforce/Intercom,strong leadership and communication.
Zendesk, Salesforce Service Cloud, Intercom
3w
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Director, Patient Support
United States
$170k-$190k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years in patient support programs and progressive leadership, BA/BS required, expertise in managed care/case management/reimbursement, strong analytics, compliance (HIPAA), and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Director, Application Support
United States
$156k-$195k/yr RemoteFull Time
10+ YOE5+ MgmtSenior leader with 10+ years in B2B application/technical support, 5+ years managing managers; experience with incident management, ServiceNow/Jira/Confluence, cloud/API architectures, metrics/ dashboards, and executive communication.
C#, SQL Server, IIS, ServiceNow, Alkami Support Hub, Jira, Confluence
3w
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Program Support Division Director
Aiken, South Carolina, United States
OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree, 12 years progressive business management experience with 5+ years at director level, federal contracting expertise (FAR/CAS/DCAA), ability to obtain DOE Q clearance.
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