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Support Engineer , Amazon Robotics Technical Support
North Reading or Westboro
$90k-$158k/yr OnsiteFull Time
4+ YOEBachelor's in engineering/computer science, 4+ years technical support or system administration, Linux/Unix and AWS experience, strong analytical and communication skills, scripting and database proficiency.
Linux/Unix, VPC, EC2, EBS, S3, SQS, CloudFormation, Lambda, SQL, Ruby, Python, Shell/BASH, Java, C/C++, Perl
1w
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Innovation Support Engineer
Wilmington, Massachusetts, United States
$95k-$114k/yr OnsiteFull Time
3+ YOEBachelor's degree preferred,3+ years engineering/IT experience,knowledge of ITIL,MS SQL,Agile Scrum,MS Office;strong communication,project support and troubleshooting skills;able to travel up to 30%.
AI, vision systems, robotics, RFID, HMI/SCADA, MS SQL, UniFirst Service Management platform, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Microsoft OneNote, Microsoft OneDrive, Microsoft Visio
1mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
1w
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Innovation Support Engineer
Wilmington, Massachusetts, United States
$95k-$114k/yr OnsiteFull Time
3+ YOE3+ years engineering or IT experience, ITIL and incident management knowledge, MS SQL query experience, Scrum familiarity, bachelor\u0002s degree preferred, ability to travel up to 30%.
MS SQL, ITIL, Scrum, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Microsoft OneNote, Microsoft OneDrive, Microsoft Visio, HMI/SCADA, AI, vision systems, robotics, RFID
1w
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Innovation Support Engineer
Wilmington, Massachusetts, United States
$95k-$114k/yr OnsiteFull Time
3+ YOE3+ years engineering/IT experience, bachelor\u0002s degree preferred, ITIL/incident management knowledge, MS SQL and HMI/SCADA experience a plus, agile/scrum familiarity, strong communication and troubleshooting skills.
AI, vision systems, robotics, RFID, HMI/SCADA, MS SQL, Agile, Scrum, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, SharePoint, Teams, OneNote, OneDrive, Visio
1mo
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
1mo
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L2 Support Engineer
Cambridge, Massachusetts, United States
$100k-$140k/yr OnsiteFull Time
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
Kubernetes, Docker, GCP, AWS, Azure, GKE, AKS, Datadog, Python, Redis, rq, Socket.IO, SQL, PostgreSQL, GitHub, GitHub Enterprise Server, Azure DevOps, GitLab, CI/CD, Helm, ArgoCD, Vault, Linux, Windows, Jira
2w
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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
1mo
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Layout Support Engineer
Andover, Massachusetts, United States
$69k-$131k/yr OnsiteFull Time
2+ YOEU.S. citizenship and ability to obtain/maintain DoD Secret clearance; typically a university degree plus ≥2 years IC layout and physical verification experience; familiarity with Cadence Virtuoso, DRC/LVS, photomask/reticle flows, scripting (Skill/Python), and Linux.
Cadence Virtuoso, DRC, LVS, Skill, Python, Linux, Microsoft Office
1w
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Customer Support Engineer
Boston, Massachusetts, United States
$80k-$93k/yr HybridFull Time
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
Javascript, Python, Ruby, PHP, Java, C#, HTML, CSS, Selenium, Appium, Jenkins, Bamboo, JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress, Unix, HTTP
2w
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Application Support DevOps Engineer
Boston, Massachusetts, United States
$129k-$194k/yr HybridFull Time
5+ YOE5+ years in DevOps/SRE/platform support, strong Kubernetes and Docker skills, Linux admin, scripting (Bash plus Python or Go), cloud (AWS/Azure/GCP) and networking fundamentals.
Kubernetes, Helm, Docker, KubeVirt, Harvester, AWS, Azure, GCP, cert-manager, TLS, SAML, OIDC, SIEM, GitHub Actions, GitLab CI, Jenkins, tcpdump, curl, dig, kubectl, Packer, cloud-init, Terraform, Ansible, Rancher, RKE2, EKS, AKS, GKE, Python, Go, Bash
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
6d
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Customer Support Engineer
United States or Maynard
$86k-$107k/yr RemoteFull Time
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Windows, Linux, RedHat, Stratus VOS
1mo
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Software Support Engineer
Andover or Wilmington
$96k-$132k/yr HybridFull Time
2+ YOEBachelor's in engineering/CS or equivalent experience, 2+ years in NOC/technical support or systems engineering, Linux/Unix and Python proficiency, familiarity with PLC/VFD/ControlLogix, strong troubleshooting and communication skills.
PLC, VFD, Allen-Bradley ControlLogix, Linux, Unix, Python, Tableau, Power BI
5d
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D489 Construction Support Component Engineer (Senior / Specialist)
Philadelphia or New London or Groton or Quonset Point
OnsiteFull Time
5+ YOEBS in engineering required,5–14 years engineering experience,Secret clearance,EMPS/MPD/MPC/MP SWBD experience preferred,3–6 month training rotation,ability to support multi-shift construction and testing.
Microsoft
1mo
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Application Support Engineer
Los Angeles or Salt Lake City or Houston or Boston or United States
$110k-$130k/yr RemoteFull Time
Bachelor's degree in IT/Engineering/Computer Science or equivalent, strong communication and problem-solving, experience with Java/JavaScript, APIs, SQL, cloud (AWS/Azure), Kubernetes; customer-facing technical support preferred.
Mendix, Java, JavaScript, APIs, web services, SQL, AWS, Azure, Kubernetes
2w
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Sr Project Team Support Engineer
United States or Lexington
RemoteFull Time
7+ YOEProvide remote technical and systems support for medical imaging customers; 7+ years industry experience; ConnectWise certification; working knowledge of Windows Server, networking, SQL/Oracle, Synapse, VMWare, HL7/DICOM; strong communication.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, Synapse, VMWare, HL7, DICOM, ConnectWise, XTAM, SecureLink, Automate, SalesForce
2mo
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System Engineer Support Principal (FPGA experience)
Bedford or United States
$170k-$192k/yr OnsiteFull Time
Full-time FPGA/system engineering role requiring TS/SAP clearance, US citizenship, BS in electronic/electrical engineering, FPGA/Verilog/VHDL, secure background.
Verilog, VHDL, FPGA, Xilinx Vivado, Microsemi Libero, Modelsim, Questa, PCIe, SERDES, LVDS, MATLAB, Simulink, UVM
2w
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Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
3w
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
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