775 support engineer jobs at 440 companies in Bohemia, NY
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Support Engineer
New York City, New York, United States
$120k-$160k/yrOnsiteFull Time
Cloaked: Consumer privacy platform for managing digital identity and data.
Build internal support tools, investigate technical escalations, write SQL, improve AI support, and handle privacy and account-security cases. Experience with trust and safety or privacy is required.
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
eyesAtop: Provides a unified AI-native operating platform for multi-drone fleets.
3+ YOEBachelor's degree or equivalent experience and 3+ years in field engineering, systems integration, technical support, or field operations involving defense, aerospace, or autonomous systems; expertise in hardware, software, RF, and networking.
Macquarie GroupASX: MQG: Global provider of asset management, banking, and financial services.
5+ YOE5+ years application/production support in financial markets; experience with AWS, Linux/Unix, SQL, APIs and FIX; troubleshooting distributed trading systems; strong communication and stakeholder skills.
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
MacquarieASX: MQG: Global financial group providing investment, banking, and advisory services.
5+ YOE5+ years application/production support in financial markets; knowledge of FX/commodities workflows; experience with AWS, Linux/Unix, SQL, FIX; troubleshooting distributed trading systems; strong communication and stakeholder skills.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
5+ YOEBachelor's or 4+ years technical experience; 5+ years customer support experience; Linux CLI, Git, Kubernetes, Slurm, Terraform, Grafana; public cloud (AWS/Azure/GCP); HPC knowledge; on-call availability.
Logistics engineering experience supporting DoD acquisition and sustainment; ability to perform LORA/MTA/spares/provisioning analyses; experience with ILS deliverables and tools; U.S. citizenship and ability to obtain Secret clearance required.
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
Piping Rock Health Products: Manufactures and sells vitamins and nutritional supplements online.
5+ YOEBachelor's degree, 5+ years experience; Six Sigma or Lean certification required. GMP manufacturing experience preferred. Experience with FMEA, process automation/control systems, data analysis, troubleshooting, and continuous improvement.
NBA: Operates professional basketball leagues and manages global media rights.
2+ YOEBachelor's in communications/engineering (or equivalent experience); 2+ years broadcast media or IT experience; 2+ years IP-based video streaming and live broadcast support; familiarity with SMPTE standards and IGMP; strong communication and problem-solving skills.
production routers, multi-viewers, switchers, IP codecs, Layer 2/3 network switches, ST-292M, ST-424M, ST-2110, IGMPv2, IGMPv3
PalantirNasdaq: PLTR: Developing software platforms for data integration and analytics.
4+ YOE4+ years in desktop or help desk support; on-call rotation; travel up to 30%; strong Windows/macOS, networking, AD/Exchange/O365; experience with AI/LLMs; IT administration.
Lithic: API platform for card issuing and payment processing.
3+ YOE3+ years in technical support, solutions, implementation, TAM, or similar roles; debugging, REST APIs, webhooks, OpenAPI, JSON, SQL, Snowflake, customer communication, and ticketing system experience required.
Snowflake, Grafana, Loki, Claude Code, Metabase, Retool, The Vault, Notion, dbt, OpenAPI, JSON, Zendesk, Jira, Cursor, SQL, REST API
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
PactFi: Operational infrastructure for managing complex private credit transactions.
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Provides enterprise-grade standardized data infrastructure for blockchain networks.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Point72: Global alternative investment firm managing capital and venture investments.
3+ YOEBachelor's degree in computer science or engineering, 3+ years in enterprise network support or engineering, and experience with Cisco, Arista, Palo Alto, F5, wireless networking, Python, Ansible, and REST APIs.
Writer: Platform for building and deploying enterprise generative AI agents.
5+ YOE5+ years technical support experience for enterprise B2B SaaS; deep proficiency with cloud (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, Datadog, and RESTful API debugging; strong written communication; GenAI/LLMs experience a bonus.
Millennium Management: Global alternative investment firm managing diverse investment strategies.
5+ YOE5+ years VIP/desktop engineering experience, bachelor’s in CS or related, strong Windows/macOS support, VC/AV and conferencing expertise, MDM experience (Intune/BlackBerry), Bloomberg/Refinitiv support, excellent communication.
Zoom, Webex, Windows 11, macOS, iOS, Android, Microsoft O365, Microsoft Exchange, Outlook, Microsoft OneDrive, Microsoft SharePoint, Intune, BlackBerry, Bloomberg, Refinitiv Eikon, Microsoft Office, SQL, MongoDB
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yrRemoteFull Time
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.