476 support engineer jobs at 307 companies in Cumberland, RI
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Support Engineer , Amazon Robotics Technical Support
North Reading or Westboro
$90k-$158k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEBachelor's in engineering/computer science, 4+ years technical support or system administration, Linux/Unix and AWS experience, strong analytical and communication skills, scripting and database proficiency.
UniFirstNYSE: UNF: Provides uniform rental, workwear, and facility service solutions.
3+ YOEBachelor's degree preferred,3+ years engineering/IT experience,knowledge of ITIL,MS SQL,Agile Scrum,MS Office;strong communication,project support and troubleshooting skills;able to travel up to 30%.
AI, vision systems, robotics, RFID, HMI/SCADA, MS SQL, UniFirst Service Management platform, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Microsoft OneNote, Microsoft OneDrive, Microsoft Visio
Allego: Provide a modern revenue enablement platform for sales teams
2+ YOEKnowledge of relational databases/SQL, familiarity with cloud services (AWS preferred), ability to create technical documentation, and 2 years technical support/help desk or related experience.
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
UniFirstNYSE: UNF: Rents and services industrial uniforms and workplace facility products.
3+ YOE3+ years engineering or IT experience, ITIL and incident management knowledge, MS SQL query experience, Scrum familiarity, bachelor\u0002s degree preferred, ability to travel up to 30%.
MS SQL, ITIL, Scrum, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Microsoft OneNote, Microsoft OneDrive, Microsoft Visio, HMI/SCADA, AI, vision systems, robotics, RFID
UniFirstNYSE: UNF: Provides uniform rental, laundering, and facility service solutions.
3+ YOE3+ years engineering/IT experience, bachelor\u0002s degree preferred, ITIL/incident management knowledge, MS SQL and HMI/SCADA experience a plus, agile/scrum familiarity, strong communication and troubleshooting skills.
AI, vision systems, robotics, RFID, HMI/SCADA, MS SQL, Agile, Scrum, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, SharePoint, Teams, OneNote, OneDrive, Visio
VibeIQ: A digital collaboration platform for product design and merchandising teams.
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Blitzy: Autonomous AI platform for enterprise software development.
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Sauce Labs: Cloud-based platform for automated and continuous software testing.
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
AtScale: Provides a universal semantic layer platform for data and AI.
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Recorded Future: Provides AI-driven threat intelligence to protect organizations from cyberattacks.
5+ YOE5+ years in DevOps/SRE/platform support, strong Kubernetes and Docker skills, Linux admin, scripting (Bash plus Python or Go), cloud (AWS/Azure/GCP) and networking fundamentals.
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
2+ YOEBachelor's in engineering/CS or equivalent experience, 2+ years in NOC/technical support or systems engineering, Linux/Unix and Python proficiency, familiarity with PLC/VFD/ControlLogix, strong troubleshooting and communication skills.
PLC, VFD, Allen-Bradley ControlLogix, Linux, Unix, Python, Tableau, Power BI
Penguin SolutionsNASDAQ: PENG: Provides high-performance AI and edge computing infrastructure solutions.
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Socomec: Manufacturer of low-voltage electrical equipment for power systems.
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Advisor360°: Provides an integrated SaaS platform for wealth management firms.
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
Contractor, Support Engineer I, Automation (2nd shift)
Cambridge, Massachusetts, United States
OnsiteContract
Lila Sciences: Develops an AI platform for autonomous scientific research and discovery.
1+ YOEBachelor's in engineering/science or related field; 1+ years lab automation experience; troubleshoot electro-mechanical and software systems; strong shift handoff docs; on-site 2–10 PM in Cambridge, MA.
lab automation, instrumentation, production operations, scripting, robotics, software integration