671 support engineer jobs at 414 companies in Fairfield, CT
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yrOnsiteFull Time
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
MacquarieASX: MQG: Global financial group providing investment, banking, and advisory services.
5+ YOE5+ years application/production support in financial markets; knowledge of FX/commodities workflows; experience with AWS, Linux/Unix, SQL, FIX; troubleshooting distributed trading systems; strong communication and stakeholder skills.
TRUMPF: Manufactures industrial machine tools and laser technology systems.
Experienced in electronics, digital circuits, wiring, mechanics, hydraulics, software/file management and customer-focused problem solving; engineering degree not required.
Logistics engineering experience supporting DoD acquisition and sustainment; ability to perform LORA/MTA/spares/provisioning analyses; experience with ILS deliverables and tools; U.S. citizenship and ability to obtain Secret clearance required.
NBA: Operates professional basketball leagues and manages global media rights.
2+ YOE2–5 years of broadcast operations or engineering experience; degree preferred in Communications or Engineering; requires strong knowledge of broadcast standards and IP-based equipment; willingness to work 24x7x365 shifts.
Broadcast equipment, Video routers, Video processing hardware, IP codecs, 3G/HD production routers, Multiviewers, IP switches, QC/monitoring tools, RTSP, RTMP, SRT, UDP/TCP, RTP
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
Piping Rock Health Products: Manufactures and sells vitamins and nutritional supplements online.
5+ YOEBachelor's degree, 5+ years experience; Six Sigma or Lean certification required. GMP manufacturing experience preferred. Experience with FMEA, process automation/control systems, data analysis, troubleshooting, and continuous improvement.
Replit: Cloud-based platform for building and hosting software applications.
3+ YOE3+ years in technical/developer support or systems engineering; rapid-response support for enterprise customers; strong debugging with JavaScript or Python; experience with Zendesk, Linear, Slack; excellent written/verbal communication.
Danfoss: Engineers energy-efficient solutions for refrigeration, heating, and hydraulics.
4+ YOEBachelor's in engineering, 4+ years industry experience (electric heating desirable), AutoCAD proficiency, strong electrical knowledge, excellent communication, and willingness to travel 10–15% domestically.
PalantirNasdaq: PLTR: Developing software platforms for data integration and analytics.
4+ YOE4+ years in desktop or help desk support; on-call rotation; travel up to 30%; strong Windows/macOS, networking, AD/Exchange/O365; experience with AI/LLMs; IT administration.
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
FORTÉ: Designs and installs audiovisual and collaboration technology for workplaces.
Senior AV engineering expertise in AV control systems, AV-over-IP, DSP, video routing, network integration; experience leading projects, mentoring technicians; CTS/CCNA certifications preferred.
Crestron, Extron, AMX, AV-over-IP, Dante, AES67, NDI
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Clever Devices: Provides technology systems for public transit vehicle management.
5+ YOE5+ years in technical support/engineering; BS in CS/Engineering or equivalent; strong communication; SQL/MS SQL familiarity; hardware/software/data/troubleshooting; willing to travel; valid driver’s license.
SQL Server Management Studio, SQL Databases, Server Hardware, Microsoft Server Operating Systems, TCP/IP, Jira, Confluence, Splunk, PowerShell, Java, Apache Tomcat, MSSQL, HTML, JSON, XML
Millennium Management: Global alternative investment firm managing diverse investment strategies.
5+ YOE5+ years VIP/desktop engineering experience, bachelor’s in CS or related, strong Windows/macOS support, VC/AV and conferencing expertise, MDM experience (Intune/BlackBerry), Bloomberg/Refinitiv support, excellent communication.
Zoom, Webex, Windows 11, macOS, iOS, Android, Microsoft O365, Microsoft Exchange, Outlook, Microsoft OneDrive, Microsoft SharePoint, Intune, BlackBerry, Bloomberg, Refinitiv Eikon, Microsoft Office, SQL, MongoDB
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yrRemoteFull Time
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.