862 support engineer jobs at 413 companies in Hercules, CA
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Global Product Support Engineer
Santa Clara, California, United States
$124k-$171k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Engineering experience supporting product development and field support, including procedure and BKM development, failure analysis, CAPA participation, and willingness to travel (~10%).
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
5+ YOEBachelor's degree or equivalent, 5+ years in software engineering or SRE, API/cloud experience, full web stack (Python, PHP/Hack, JavaScript/React), PyTorch/LLM fine-tuning, SQL, documentation, and on-call support experience.
Nautilus BiotechnologyNASDAQ: NAUT: Develops a single-molecule protein analysis platform for research.
5+ YOEBachelor's in a life-science/engineering field,5+ years technical support experience in biotech or instrumentation,expertise with lab instruments,issue-triage,quality/complaint handling,strong communication and problem-solving.
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
4+ YOE4+ years partner/solution/support engineering or integrations experience; API integration experience; comfortable leading partner calls; able to write/read complex scripts (Python or shell); bachelor’s degree or equivalent experience.
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
2+ YOEAssociates degree and 2+ years technical experience in mechanical/electromechanical or medical device environments; support engineering tests, troubleshoot equipment, and document results.
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOETroubleshoot, diagnose, and repair complex electro-mechanical and electro-optical capital equipment at customer sites; maintain PMs, create field reports, and provide customer-facing technical support. Bachelor's degree or equivalent; Certification Level 3 or PM training preferred.
Johnson & JohnsonNYSE: JNJ: Global healthcare providing pharmaceuticals and medical technologies.
2+ YOEAssociates degree and 2+ years relevant experience in mechanical/electromechanical or medical device environments; support engineering tests, troubleshoot equipment, document results, follow assembly instructions; up to 10% travel.
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
Agile Robots: Developing intelligent robotic systems and physical AI solutions.
3+ YOE3+ years hands-on robotics service and support; Bachelor’s in Mechanical/Electrical Engineering, Computer Science, Robotics, or related field; basic electrical knowledge; programming skills (Python/C++/PLC); willing to travel across the U.S.
Python, C++, PLC programming, hand tools, electrical testing equipment
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
5+ YOEExperience with etch tools (e.g., 2300e, Sense.i), ability to travel up to 30% domestic/international, read electrical/mechanical schematics, use data analysis and office software, and provide escalation support.
Control Works, IOC, SIOC, EIOC, Tool Platform SW Package, data analysis tools, word processing, spreadsheet, presentation software
Velo3DNASDAQ: VELO: Manufacturer of advanced metal 3D printers and software.
3+ YOEBachelor's in engineering or equivalent experience; 3+ years in manufacturing or equipment troubleshooting; experience with ITRS, Splunk, Datadog; Shell/Python scripting; RCA, automation, system maintenance, and incident management.
Genesis AI: Building general-purpose robots with human-level physical intelligence.
Hands-on experience with robotics, hardware, teleoperation, or data-systems operations; comfortable debugging across hardware, software, and data; Linux and Python proficiency; customer-facing and travel-ready.
Home / Mobile or Home / Mobile or Bay Area or Home / Mobile or Home / Mobile or Home / Mobile
$96k-$132k/yrHybridFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEProvide remote and on-site technical support for complex equipment issues; troubleshoot etch tech; collaborate with field service; travel up to 50%.
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.