1w
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Robotics Support Engineer
Boston or Massachusetts
$96k-$115k/yr HybridFull Time
Troubleshoot robotic kitchen systems, support operators and field technicians, analyze logs/Datadog, recreate issues in lab, and produce clear SOPs; strong communication and engineering mindset required.
Jira, Datadog
1mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
2mo
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Product Support Engineer
Norwood, Massachusetts, United States
$90k-$100k/yr OnsiteFull Time
Technical or scientific graduate with a customer focus; strong communication; global mindset; able to engage with customers and support sales with product demonstrations.
Microsoft Office, CRM, Product Demonstration
2w
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
3w
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L2 Support Engineer
Cambridge, Massachusetts, United States
$100k-$140k/yr OnsiteFull Time
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
Kubernetes, Docker, GCP, AWS, Azure, GKE, AKS, Datadog, Python, Redis, rq, Socket.IO, SQL, PostgreSQL, GitHub, GitHub Enterprise Server, Azure DevOps, GitLab, CI/CD, Helm, ArgoCD, Vault, Linux, Windows, Jira
1w
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Lab Support Senior Engineer
Durham or Hopkinton
$97k-$145k/yr OnsiteFull Time
5+ YOE5+ years lab engineering experience with enterprise hardware deployment, storage/compute/network infrastructure, systems administration, ServiceNow, Agile and infrastructure automation.
Dell PowerEdge, Cisco, Arista, Dell switches, ServiceNow, Jira, OS10, Sonic, Windows, Linux, PowerScale, ECS
5d
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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
1mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
1w
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Tech Support Engineer, MI - I
Lexington or Tokyo or United States
RemoteFull Time
3+ YOERemote technical support for medical imaging customers, 3+ years industry experience, VCP certification within two years, industry certifications preferred, ability to travel occasionally, work outside normal business hours, and comply with FDA/ISO requirements.
FUJIFILM Synapse, HL7, DICOM, VMware, Cisco, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2022, SQL Server, Oracle, Linux
2w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
2mo
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Application Support Engineer
North America or Charlotte or Cambridge
RemoteFull Time
5+ YOEBachelor's in CS/IS/Business Analytics or equivalent, 5+ years in application support or software engineering, strong SQL and debugging skills, experience with complex data solutions, excellent communication, occasional after-hours support.
AgCelerate, AgCore, AgCollect, SMS, SQL, .NET MVC, Web APIs, CI/CD, SAP, Salesforce, SSIS, SSRS, CRM, MDM, JavaScript
2mo
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Software Support Engineer
Wilmington, Massachusetts, United States
$82k-$113k/yr HybridFull Time
2+ YOE2+ years in technical support/NOC; Bachelor's degree in engineering or related field; strong problem-solving; Python scripting; Linux/Unix experience; on-call availability; ability to work cross-functionally.
Python, Linux/Unix, Tableau, PowerBI, Data Warehouses, C, C++, JavaScript
3d
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Sr Project Team Support Engineer
United States or Lexington
RemoteFull Time
7+ YOEProvide remote technical and systems support for medical imaging customers; 7+ years industry experience; ConnectWise certification; working knowledge of Windows Server, networking, SQL/Oracle, Synapse, VMWare, HL7/DICOM; strong communication.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, Synapse, VMWare, HL7, DICOM, ConnectWise, XTAM, SecureLink, Automate, SalesForce
1mo
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System Engineer Support Principal (FPGA experience)
Bedford or United States
$170k-$192k/yr OnsiteFull Time
Full-time FPGA/system engineering role requiring TS/SAP clearance, US citizenship, BS in electronic/electrical engineering, FPGA/Verilog/VHDL, secure background.
Verilog, VHDL, FPGA, Xilinx Vivado, Microsemi Libero, Modelsim, Questa, PCIe, SERDES, LVDS, MATLAB, Simulink, UVM
6d
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Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
3mo
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Automation Engineer 2, Automation Support Applications
Boston, Massachusetts, United States
HybridFull Time
Experience in automation engineering and support applications preferred.
1w
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
1mo
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Contractor, Support Engineer I, Automation (2nd shift)
Cambridge, Massachusetts, United States
OnsiteContract
1+ YOEBachelor's in engineering/science or related field; 1+ years lab automation experience; troubleshoot electro-mechanical and software systems; strong shift handoff docs; on-site 2–10 PM in Cambridge, MA.
lab automation, instrumentation, production operations, scripting, robotics, software integration
6d
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Sr Tech Support Engineer MI -1 (Level 2 support for medical device software)
Lexington or United States or Japan
RemoteFull Time
Experience supporting medical imaging software, Windows and networking knowledge, SQL/Oracle familiarity, HL7/DICOM protocols, industry certifications (Microsoft/VMware/Cisco/Security+), strong communication and documentation skills.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, VMware, Cisco, Postgresql, Linux, HL7, DICOM
4d
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Technical Support Engineer
Somerville, Massachusetts, United States
$70k-$85k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent experience,5+ years IT support,3+ years healthcare/radiology support lead,experience with Windows/Linux/MSSQL,PACS/RIS/DICOM/HL7/EMR,public cloud,SSRS,scripting,ITIL,ticketing,strong communication and on-call availability.
Windows, Windows Server, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, SSRS, DeepHealth
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