262 support engineer jobs at 160 companies in North Tonawanda, NY
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2mo
Technical Support Engineer
Toronto, Ontario, Canada
$100k-$125k/yrHybridFull Time
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in technical support, systems engineering, or software development; mastery of Python/JavaScript/Java/Ruby; deep systems and distributed tracing knowledge; familiarity with LLM orchestration and AI tooling; exceptional communication.
LindeNYSE: LIN: Supplies industrial gases and develops gas processing technologies.
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
STAN AI: AI-powered communication and management platform for property managers.
3+ YOE3+ years in SaaS or similar; deep familiarity with AI/LLM behavior, prompt engineering, APIs/webhooks, SQL and light scripting (Python); strong client-facing and analytical skills.
APIs, webhooks, SQL, Python, Yardi, AppFolio, Vantaca, CINC
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
1+ YOEBachelor's degree in mechanical, aerospace, industrial, or engineering technology; CAD experience; GD&T and drawing interpretation knowledge. Preferred 1–3 years of design or production problem-resolution experience.
SolidWorks, CAD, Design for Six Sigma, Advanced Product Quality Planning, Design FMEA, Process FMEA, 8D, BOM, ERP, PLM, ASME Y14
Objectway: Provides wealth, banking, and asset management software platforms.
3+ YOE3+ years troubleshooting enterprise applications; 2+ years with MySQL/PostgreSQL/MongoDB, NodeJS, and frontend JS; Linux familiarity and AWS experience; strong communication and problem-solving.
Ture: AI-powered platform for workforce career transition management.
2+ YOE2+ years technical support or related experience; knowledge of web apps, HTTP, browser developer tools, APIs, ability to read logs and query data; strong written communication and problem-solving.
Syntronic: Engineering design and R&D services for technology-intensive industries.
3+ YOEBachelor's degree in CS or network engineering, 3+ years enterprise networking/IT support (5+ for deep architecture), strong networking protocols knowledge, VMware, firewall and hybrid cloud experience, Chinese and English communication.
Royal Bank of CanadaTSX: RY: Provides personal, commercial, and investment banking services worldwide.
5+ YOE5+ years production support experience in high-availability environments, strong SQL, support for .NET and Java, Kubernetes, monitoring tools, incident/change management, and on-call participation.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOERequires 8+ years in technical support, engineering, or user operations; SaaS troubleshooting expertise; scripting experience; strong customer communication; and a bachelor's degree or equivalent practical experience.
Range Group: A travel holding owning tour operators and travel agencies.
3+ YOE3+ years with C#/.NET, strong debugging and support skills, SQL Server/T-SQL proficiency, experience with application support or systems analyst work, and familiarity with Azure and cloud tooling.
C#, .NET, .NET Framework, .NET Core, .NET 8, .NET 9, Web Forms, Entity Framework, Azure Data Factory, Azure Pipelines, Kubernetes, T-SQL, SQL Server, MongoDB, Redis, NServiceBus, Azure Service Bus, Docker, Git, Helpspot, Azure Monitor, Application Insights, HubSpot, Angular, Angular Material, JIRA, Confluence, GitHub Copilot, Visual Studio 2022, VS Code, Rider
QuickNode: Provides infrastructure and APIs for building blockchain applications.
1+ YOE1+ years technical support and 1+ year blockchain experience; advanced scripting (Python, GoLang, Ruby, Bash); internet protocols knowledge; Terraform/Ansible experience; Linux host management; Stripe experience; strong communication and debugging skills.
Ingram MicroNYSE: INGM: Global distributor of technology products and supply chain solutions.
2+ YOEHigh school diploma required, 2+ years of technical support experience, strong Microsoft O365 knowledge, troubleshooting, analytical and communication skills, and fluency in French and English.
Autofleet: AI-powered platform for optimizing vehicle fleet and mobility operations.
3+ YOE3+ years in technical support; strong customer-facing skills; experience with JSON, SQL, APIs, webhooks; log analysis and debugging; familiar with GCP, Jira, Intercom, Notion; excellent English; located in North America.
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
2+ YOE2+ years product/technical support experience; troubleshoot software and distributed systems; knowledge of Microsoft Exchange, SMTP, Windows, Active Directory, IIS; experience with Zoom/WebEx; Salesforce experience preferred; must be legally eligible to work in Canada.
Active Directory (AD), Microsoft Exchange, SMTP, Microsoft Windows, Internet Information Server (IIS), Zoom, WebEx, AWS, Power shell, Salesforce
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
2+ YOE2+ years technical support experience, high school diploma, strong verbal/written skills, Microsoft O365 knowledge, experience with webservers/databases (Apache, IIS, MySQL, MSSQL, PostgreSQL), networking protocols (DNS, HTTP/HTTPS, FTP), basic Linux, APIs (JSON/REST/OAuth), and availability for weekends/after-hours.
BeyondTrust: Provides identity security and privileged access management software.
5+ YOERequires 5 years of enterprise software or IT support experience, Windows and server operating system knowledge, troubleshooting skills, and strong customer communication. A related technical bachelor's degree is preferred.
Windows, Windows Server, Mac OS, Active Directory, Group Policy, Azure, SQL, SaaS, Microsoft Office, Microsoft Windows 10, Microsoft Windows 11, Command Line, Scripting, Virtualization