947 support engineer jobs at 523 companies in Secaucus, NJ
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Support Engineer
New York City, New York, United States
$120k-$160k/yrOnsiteFull Time
Cloaked: Private consumer privacy platform helping people remove data and use masked identities, phone numbers, and emails.
Build internal support tools, investigate technical escalations, write SQL, improve AI support, and handle privacy and account-security cases. Experience with trust and safety or privacy is required.
Dust: Enterprise AI software helping organizations build and run collaborative agents connected to data and tools.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
eyesAtop: Raeli defense technology providing multi-drone orchestration, ground-control, and edge-AI software to military teams.
3+ YOEBachelor's degree or equivalent experience and 3+ years in field engineering, systems integration, technical support, or field operations involving defense, aerospace, or autonomous systems; expertise in hardware, software, RF, and networking.
Sunbird Software: Private DCIM software helping data center operators manage infrastructure, assets, capacity, connectivity, and power.
BS/MS in Computer Science or equivalent experience; strong communication, troubleshooting, scripting, Linux and DCIM knowledge; ability to reproduce issues and collaborate with engineering.
San Francisco or New York or California or United States
$110k-$160k/yrHybridFull Time
Luminai: Healthcare AI automation platform that automates administrative and operational workflows for health systems.
Production support experience, strong software engineering fundamentals, ability to read code and make small fixes, clear communication, attention to detail, and experience supporting customer-facing mission-critical software.
Crusoe: Vertically integrated AI infrastructure and energy.
5+ YOEBachelor's or 4+ years technical experience; 5+ years customer support experience; Linux CLI, Git, Kubernetes, Slurm, Terraform, Grafana; public cloud (AWS/Azure/GCP); HPC knowledge; on-call availability.
Nashua or Huntsville or Greenlawn or New Hampshire or Alabama or New York or United States
$95k-$162k/yrHybridFull Time
BAE SystemsLSE: BA.: Global defense, aerospace, and security technology.
Logistics engineering experience supporting DoD acquisition and sustainment; ability to perform LORA/MTA/spares/provisioning analyses; experience with ILS deliverables and tools; U.S. citizenship and ability to obtain Secret clearance required.
National Basketball Association: Nonprofit professional basketball league operating five leagues for basketball fans worldwide.
2+ YOE2–5 years of broadcast operations or engineering experience; degree preferred in Communications or Engineering; requires strong knowledge of broadcast standards and IP-based equipment; willingness to work 24x7x365 shifts.
Broadcast equipment, Video routers, Video processing hardware, IP codecs, 3G/HD production routers, Multiviewers, IP switches, QC/monitoring tools, RTSP, RTMP, SRT, UDP/TCP, RTP
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNYSE: RAMP: Public data collaboration platform helping brands, publishers, retailers, and media platforms unify, activate, and measure data.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
Piping Rock Health Products: Family-owned U.S. vitamin and dietary supplement manufacturer serving wellness consumers worldwide.
5+ YOEBachelor's degree, 5+ years experience; Six Sigma or Lean certification required. GMP manufacturing experience preferred. Experience with FMEA, process automation/control systems, data analysis, troubleshooting, and continuous improvement.
Activu: Activu is a private U.S. software and services building visualization systems and video walls for mission-critical control rooms.
3+ YOEAssociate's degree (Bachelor's preferred), 3+ years AV system integration experience (display cube setup), NetSuite CRM familiarity, CTS/Network+/Security+ preferred, valid U.S. driver's license, U.S. citizenship, ability to obtain federal clearance, willingness to travel extensively (90–95%).
Hatz AI: Private AI platform for MSPs and SMBs, enabling secure AI agents and workflows.
2+ YOERequires 2+ years in technical or application support, troubleshooting logs and reproductions, strong written communication, identity and access knowledge, and familiarity with SaaS, platform, or MSP tools.
Palantir TechnologiesNYSE: PLTR: Builds software that empowers organizations to integrate and analyze data.
4+ YOE4+ years in desktop or help desk support; on-call rotation; travel up to 30%; strong Windows/macOS, networking, AD/Exchange/O365; experience with AI/LLMs; IT administration.
Lithic: Private fintech providing card-issuing, payment-processing, and money-movement infrastructure to businesses.
3+ YOE3+ years in technical support, solutions, implementation, TAM, or similar roles; debugging, REST APIs, webhooks, OpenAPI, JSON, SQL, Snowflake, customer communication, and ticketing system experience required.
Snowflake, Grafana, Loki, Claude Code, Metabase, Retool, The Vault, Notion, dbt, OpenAPI, JSON, Zendesk, Jira, Cursor, SQL, REST API
Anthropic: AI research developing safe and steerable AI systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
PactFi: FinTech SaaS platform for asset managers, banks, and investors managing complex private-credit transactions.
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Private blockchain data infrastructure serving enterprises with standardized, auditable onchain data.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Point72 Asset Management: Global alternative investment firm utilizing fundamental and systematic strategies.
3+ YOEBachelor's degree in computer science or engineering, 3+ years in enterprise network support or engineering, and experience with Cisco, Arista, Palo Alto, F5, wireless networking, Python, Ansible, and REST APIs.
FORTÉ: FORTÉ is a 100% employee-owned audiovisual integrator serving corporate, education, and government organizations.
Senior AV engineering expertise in AV control systems, AV-over-IP, DSP, video routing, network integration; experience leading projects, mentoring technicians; CTS/CCNA certifications preferred.
Crestron, Extron, AMX, AV-over-IP, Dante, AES67, NDI
Writer: Enterprise generative AI platform that helps businesses build and supervise secure AI agents.
5+ YOE5+ years technical support experience for enterprise B2B SaaS; deep proficiency with cloud (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, Datadog, and RESTful API debugging; strong written communication; GenAI/LLMs experience a bonus.