783 support engineer jobs at 471 companies in Valhalla, NY
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yrOnsiteFull Time
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
MacquarieASX: MQG: Global financial group providing investment, banking, and advisory services.
5+ YOE5+ years application/production support in financial markets; knowledge of FX/commodities workflows; experience with AWS, Linux/Unix, SQL, FIX; troubleshooting distributed trading systems; strong communication and stakeholder skills.
Logistics engineering experience supporting DoD acquisition and sustainment; ability to perform LORA/MTA/spares/provisioning analyses; experience with ILS deliverables and tools; U.S. citizenship and ability to obtain Secret clearance required.
NBA: Operates professional basketball leagues and manages global media rights.
2+ YOE2–5 years of broadcast operations or engineering experience; degree preferred in Communications or Engineering; requires strong knowledge of broadcast standards and IP-based equipment; willingness to work 24x7x365 shifts.
Broadcast equipment, Video routers, Video processing hardware, IP codecs, 3G/HD production routers, Multiviewers, IP switches, QC/monitoring tools, RTSP, RTMP, SRT, UDP/TCP, RTP
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
Activu: Software and systems for mission-critical control room operations.
3+ YOEAssociate's degree (Bachelor's preferred), 3+ years AV system integration experience (display cube setup), NetSuite CRM familiarity, CTS/Network+/Security+ preferred, valid U.S. driver's license, U.S. citizenship, ability to obtain federal clearance, willingness to travel extensively (90–95%).
Piping Rock Health Products: Manufactures and sells vitamins and nutritional supplements online.
5+ YOEBachelor's degree, 5+ years experience; Six Sigma or Lean certification required. GMP manufacturing experience preferred. Experience with FMEA, process automation/control systems, data analysis, troubleshooting, and continuous improvement.
PalantirNasdaq: PLTR: Developing software platforms for data integration and analytics.
4+ YOE4+ years in desktop or help desk support; on-call rotation; travel up to 30%; strong Windows/macOS, networking, AD/Exchange/O365; experience with AI/LLMs; IT administration.
PactFi: Operational infrastructure for managing complex private credit transactions.
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
Lithic: API platform for card issuing and payment processing.
3+ YOE3+ years in technical support, solutions, implementation, TAM, or similar roles; debugging, REST APIs, webhooks, OpenAPI, JSON, SQL, Snowflake, customer communication, and ticketing system experience required.
Snowflake, Grafana, Loki, Claude Code, Metabase, Retool, The Vault, Notion, dbt, OpenAPI, JSON, Zendesk, Jira, Cursor, SQL, REST API
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Provides enterprise-grade standardized data infrastructure for blockchain networks.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
FORTÉ: Designs and installs audiovisual and collaboration technology for workplaces.
Senior AV engineering expertise in AV control systems, AV-over-IP, DSP, video routing, network integration; experience leading projects, mentoring technicians; CTS/CCNA certifications preferred.
Crestron, Extron, AMX, AV-over-IP, Dante, AES67, NDI
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Writer: Platform for building and deploying enterprise generative AI agents.
5+ YOE5+ years technical support experience for enterprise B2B SaaS; deep proficiency with cloud (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, Datadog, and RESTful API debugging; strong written communication; GenAI/LLMs experience a bonus.
Millennium Management: Global alternative investment firm managing diverse investment strategies.
5+ YOE5+ years VIP/desktop engineering experience, bachelor’s in CS or related, strong Windows/macOS support, VC/AV and conferencing expertise, MDM experience (Intune/BlackBerry), Bloomberg/Refinitiv support, excellent communication.
Zoom, Webex, Windows 11, macOS, iOS, Android, Microsoft O365, Microsoft Exchange, Outlook, Microsoft OneDrive, Microsoft SharePoint, Intune, BlackBerry, Bloomberg, Refinitiv Eikon, Microsoft Office, SQL, MongoDB
Kearfott: Designs and manufactures aerospace guidance and motion control systems.
5+ YOEBachelor's in engineering or related field, 5+ years ILS/logistics engineering experience, knowledge of provisioning, R&M, maintenance planning, technical writing, and ability to obtain U.S. government security clearance.