2,262 support manager jobs at 1,150 companies in Albany, CA
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
1mo
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Manager, Support Enablement, Platform Solutions and Delivery, Cloud Support
Sunnyvale, California, United States
$164k-$240k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree or equivalent,7 years in program/product/operations within global customer support,7 years people management,3 years managing program managers,experience with case management tooling.
Salesforce (Agentforce), Google Enterprise for Customers (GECX), Google Cloud Assist (GCA)
1mo
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yr HybridFull Time
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
6d
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Sr Manager, Worldwide Support
San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
15+ YOE5+ MgmtBachelor of Science in computer information systems or equivalent experience; 15+ years' experience, including 5+ years managing people in technical support, 2+ years technical engineering, and project management experience.
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Support Services Manager
San Jose, California, United States
$84k-$88k/yr OnsiteFull Time
2+ YOE5+ MgmtSupervise and develop support services programs and staff; ensure contract compliance, documentation, crisis intervention, and strong administrative skills. Requires supervisory experience and leadership in social services.
3mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
1mo
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Project Manager Support Professional
Oakland, California, United States
$85k-$140k/yr OnsiteFull Time
3+ YOEBA/BS and 3 years experience (or equivalent); prior exposure to BART projects required; proficiency with Microsoft Word, Excel, PowerPoint, Outlook; Primavera P6 helpful; strong communication and project coordination skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Primavera P6
2d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
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Retail Support Manager
Palo Alto, California, United States
$101k-$115k/yr OnsiteFull Time
3+ YOE3+ years management experience in a financial institution, strong operations and regulatory compliance background, bachelor’s preferred, proficiency with Microsoft applications, FISERV DNA experience preferred.
Microsoft Applications, FISERV DNA, Retirement Central
1w
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Operations Support Manager
Santa Clara, California, United States
$89k-$116k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3 years of management experience, 3 years of related experience, operational expertise, process improvement skills, and cross-functional collaboration ability.
Microsoft SharePoint
3mo
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Support Services Manager
Fairfield, California, United States
$59-$71/hr OnsiteFull Time
5+ YOE2+ MgmtFive years administrative/managerial experience; one year in purchasing or supply management; two years supervisory experience; bachelor’s degree in Business Admin, Accounting, Finance or related field; valid CA Driver’s License; relevant certifications desirable.
Microsoft Office, Procurement Systems, General ledger/financial reporting tools
3w
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Senior Project Manager - CTO Support
Palo Alto, California, United States
$200k-$250k/yr HybridFull Time
Project management experience supporting senior technical leadership; strong organization, communication, executive briefing, and technical fluency.
1w
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Senior Customer Support Controls & Governance Program Manager
San Francisco or New York City or Portland or Canada or United States
$139k-$193k/yr RemoteFull Time
7+ YOERequires 7+ years in program management, operations, risk, compliance, support operations, governance, or related work in regulated environments, plus regulatory remediation, audit readiness, controls, and cross-functional influence.
SaaS
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Administrative Support III (T3)
Benicia, California, United States
$31-$42/hr OnsiteFull Time
Performs administrative tasks including preparing correspondence and presentations, scheduling meetings, managing electronic calendars, handling mail, arranging travel, running reports, and supporting departmental procedures.
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Administrative Support III (T3)
Benicia, California, United States
$31-$42/hr OnsiteFull Time
Performs administrative tasks including preparing correspondence and presentations, managing electronic calendars, arranging travel, screening calls, running reports, and supporting team processes with developed analytical proficiency.
4d
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Support Services Specialist
San Jose or Dallas
$90k-$116k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-11 planning meetings, managing facility support, security and safety functions, government property, process improvement, and administrative programs.
PIV, SF-50, USA Hire, E-Verify
1w
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Group Product Manager, Support
San Francisco, California, United States
$230k-$260k/yr OnsiteFull Time
5+ YOERequires 5–8 years of product experience, ownership of meaningful products or business lines, 0-to-1 product delivery, PM leadership or mentoring, and autonomous execution in ambiguity. Support, customer success, or AI experience is a bonus.
1mo
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Sr. Manager, SAP Application Support
Emeryville, California, United States
$140k-$160k/yr HybridFull Time
8+ YOE8+ years in application/production support with leadership experience; deep SAP ERP (S/4 or ECC) experience (MM, SD, FICO); incident/problem management and RCA; vendor/offshore management; familiarity with ITIL; bachelor’s degree in CS/Engineering or related.
SAP ERP, S/4, ECC, MM, SD, FICO, WMS, TMS, AMS, ITIL
3mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
4d
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Manager, Customer Support AMER
Austin or San Francisco or Amsterdam or Europe or Asia
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer-facing technology roles, 2+ years managing 5–15 individual contributors, analytical and coaching skills, cross-functional collaboration, and project prioritization experience. Portuguese or Spanish proficiency is a plus.
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