2,289 support manager jobs at 1,128 companies in Burlingame, CA
1mo
Save
Mark Applied
Hide
1mo
Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
OpenAI: AI research and deployment focused on beneficial AGI.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
NutanixNASDAQ: NTNX: Enterprise hybrid multi-cloud computing and software provider.
15+ YOE5+ MgmtBachelor of Science in computer information systems or equivalent experience; 15+ years' experience, including 5+ years managing people in technical support, 2+ years technical engineering, and project management experience.
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
2+ YOE5+ MgmtSupervise and develop support services programs and staff; ensure contract compliance, documentation, crisis intervention, and strong administrative skills. Requires supervisory experience and leadership in social services.
Stripe: Financial infrastructure platform for online businesses and enterprises.
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
Lucid MotorsNASDAQ: LCID: Electric vehicle manufacturer and advanced powertrain technology developer.
8+ YOERequires 8+ years of relevant experience, a related engineering bachelor's degree, automotive service engineering expertise, electric vehicle and high-voltage battery experience, and strong analytical, communication, and leadership skills.
AECOMNYSE: ACM: Provides infrastructure consulting and engineering services for global projects.
3+ YOEBA/BS and 3 years experience (or equivalent); prior exposure to BART projects required; proficiency with Microsoft Word, Excel, PowerPoint, Outlook; Primavera P6 helpful; strong communication and project coordination skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Primavera P6
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yrHybridFull Time
Southland Industries: Provides integrated mechanical, electrical, and plumbing building systems solutions.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Stanford Federal Credit Union: Not-for-profit, member-owned California credit union serving Stanford-community and Bay Area members with banking, lending, mortgage, and investment services.
3+ YOE3+ years management experience in a financial institution, strong operations and regulatory compliance background, bachelor’s preferred, proficiency with Microsoft applications, FISERV DNA experience preferred.
Microsoft Applications, FISERV DNA, Retirement Central
Lumafield: Industrial X-ray CT scanner and AI analysis software helping manufacturers inspect products from development through production.
6+ YOE2+ MgmtRequires 6+ years in customer-facing technical support or solutions engineering and 2+ years managing people, with experience in systems, reporting, logs, debuggers, firmware, Linux applications, and cloud services.
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor's degree or equivalent experience, 3 years of management experience, 3 years of related experience, operational expertise, process improvement skills, and cross-functional collaboration ability.
Senior Customer Support Controls & Governance Program Manager
San Francisco or New York City or Portland or Canada or United States
$139k-$193k/yrRemoteFull Time
Mercury: Private fintech providing business banking and financial workflow tools to startups and small businesses.
7+ YOERequires 7+ years in program management, operations, risk, compliance, support operations, governance, or related work in regulated environments, plus regulatory remediation, audit readiness, controls, and cross-functional influence.
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
8+ YOEBachelor's degree in a technical discipline and 8+ years in technical support or engineering, including technical team leadership. Requires semiconductor equipment, vacuum tools, PLCs, Windows, and electro-mechanical systems experience.
Applied MaterialsNASDAQ: AMAT: Global leader in materials engineering for the semiconductor industry.
Performs administrative tasks including preparing correspondence and presentations, managing electronic calendars, arranging travel, screening calls, running reports, and supporting team processes with developed analytical proficiency.
United States Patent and Trademark Office: Grants patents and registers trademarks to protect intellectual property.
1+ YOEOne year of specialized experience equivalent to GS-11 planning meetings, managing facility support, security and safety functions, government property, process improvement, and administrative programs.
Pylon: AI-native B2B customer-support platform that helps companies manage customer work across channels with human and AI collaboration.
5+ YOERequires 5–8 years of product experience, ownership of meaningful products or business lines, 0-to-1 product delivery, PM leadership or mentoring, and autonomous execution in ambiguity. Support, customer success, or AI experience is a bonus.
8+ YOE8+ years in application/production support with leadership experience; deep SAP ERP (S/4 or ECC) experience (MM, SD, FICO); incident/problem management and RCA; vendor/offshore management; familiarity with ITIL; bachelor’s degree in CS/Engineering or related.
SAP ERP, S/4, ECC, MM, SD, FICO, WMS, TMS, AMS, ITIL
Verkada: Physical security platform for enterprise buildings and facilities.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.