1mo
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CUSTOMER SUPPORT MANAGER (CSM)
Vienna, Ohio, United States
$50k-$65k/yr OnsiteFull Time
High school diploma required (bachelor's preferred), proven customer support experience, Microsoft Office and Salesforce experience, strong communication, math, analytical and project management skills, detail-oriented.
Microsoft Office, Salesforce
2w
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Behavior Support Manager
Cuyahoga Falls, Ohio, United States
$60k-$76k/yr OnsiteFull Time
1+ YOEMaster's in social work/counseling, active Ohio independent licensure (LISW-S or LPCC-S), Service & Support Administration Supervisor certification, clinical documentation and leadership experience, ability to conduct assessments and develop treatment plans.
1w
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Portfolio Support Manager
Cleveland, Ohio, United States
OnsiteFull Time
1+ YOE1–3 years property management experience, HS diploma/GED, proficiency with Yardi or RealPage and Microsoft Excel, project coordination experience, strong analytical and communication skills, familiarity with affordable housing programs preferred.
Yardi, RealPage, Microsoft Excel
1mo
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Office Support
Akron, Ohio, United States
$15/hr OnsiteTemporary
3+ YOEHigh school diploma/GED and a minimum of three years of responsible office support experience; strong office systems, typing, payroll, records, and customer-service skills; ability to coordinate staff and work under interruptions.
personal computer, printer, photocopier, facsimile, intercom PA system, security buzzer, scanner, calculator, typewriter, electronic transcription equipment
2mo
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Manager, Order Management & Sales Support
Richfield, Ohio, United States
OnsiteFull Time
Manage and lead sales support, customer support, and order management teams; experience with Oracle/CPQ and MS Office; strong planning, communication, and analytical skills; bachelor\u0002s in Finance or Business preferred.
Oracle CPQ, DocuSign, Avaya, CDK, TASKE, Avnet, HubSpot, ZenDesk, Five9s, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Configure Price Quote (CPQ)
2mo
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Client Support Assistant
Cleveland, Ohio, United States
OnsiteFull Time
Supports client and account operations, digital tooling, and service delivery in a wealth management setting; requires high school diploma; finance experience and strong digital skills preferred.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, DocuSign, Custodial platforms, Document management systems
2mo
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Manager, Order Management & Sales Support
Richfield, Ohio, United States
OnsiteFull Time
Leads Sales Support and Order Management teams; partners with Finance, Product, and Sales; drives CPQ, reporting, and process improvements.
Oracle CPQ, MS Office, Excel
2d
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Correspondent Client Support Manager
Plano or Jacksonville or Columbus or Fort Worth or Tampa or Ravenna
OnsiteFull Time
3+ YOE3+ years experience in mortgage product, finance or origination operations; strong Excel and systems skills; analytical and client-facing; able to learn loan purchase processes quickly.
Microsoft Excel
2mo
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Assistant Project Manager – Transmission & Distribution Program Support
Akron or Reading or Morristown
HybridFull Time
3+ YOE3+ years of experience in utility/infrastructure project support; bachelor’s in Engineering, Construction Management, Business, or related field; strong coordination, reporting, and communication; PMP/CAPM is a plus.
Microsoft Office, Excel, Word, PowerPoint, Outlook, Project Management Tools, Scheduling Tools, Document Control Systems
1d
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IT Regional Support Services Manager
Atlanta or Orlando or Boston or Charlotte or Cleveland or New York City or Pittsburgh or Virginia Beach or Nashville or Paducah or Baltimore or Washington or Philadelphia
OnsiteFull Time
5+ YOEBachelor's in CS/MIS or equivalent, 5+ years IT management experience, experience with remote offices/staff, strong communication and customer service, ability to travel up to 30%.
1d
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IT Regional Support Services Manager
Atlanta or Philadelphia or Charlotte or Baltimore or Paducah or Cleveland or Pittsburgh or Virginia Beach or Washington or Boston or United States or Orlando or Nashville
$110k-$196k/yr OnsiteFull Time
5+ YOEBachelor's in CS/MIS or equivalent, 5+ years IT management, experience managing remote offices and staff, strong customer service and communication, ability to travel up to 30%.
2mo
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Support Lead Part Time
Warrensville Heights, Ohio, United States
$12/hr OnsitePart Time
1+ YOE1+ MgmtPart-time Support Lead with at least 1 year of management experience; strong communication; ability to multi-task; retail operations knowledge.
Point of Sale (POS)
2mo
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Product Support Specialist
Cleveland or Chicago
$58k-$81k/yr HybridFull Time
3+ YOEBachelor's in computer science/engineering or related field; 3-4 years product support; 1-2 years property management tech support; 1-2 years customer service; experience with telephony.
Ticketing systems, Salesforce, MRI, Yardi, Telephony
22h
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Deputy Director, Family Support
Cuyahoga County, Ohio, United States
$50k-$52k/yr OnsiteFull Time
4+ YOEBachelor's degree or 4 years relevant experience, program development and volunteer leadership experience, strong writing/presentation and project management skills, proficiency with Microsoft Office, ability to travel and work evenings/weekends, access to automobile.
Microsoft Office
2w
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SUPPORT ASSOCIATE
Middleburg Heights, Ohio, United States
OnsiteFull Time
High school diploma or equivalent required; strong organizational, prioritization, and time management skills; experience in linen services, materials management, or logistics preferred; basic computer and inventory tracking proficiency preferred.
2mo
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CWS Relationship & Student Support Manager
Cleveland, Ohio, United States
$45k-$55k/yr OnsiteFull Time
2+ YOEBachelor’s degree or two years relevant work experience; strong organizational, relationship-building, coaching, and communication skills.
3w
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Administrative & Student Support Specialist
Akron, Ohio, United States
OnsiteFull Time
4+ YOEMinimum 4 years office/clerical experience, advanced computer skills (word processing, spreadsheet, database), ability to coordinate programs and budgets, strong communication, problem-solving, and interpersonal skills.
1w
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System Reliability & Support Specialist Sr. - Production Support
Pittsburgh or Phoenix or Denver or Dallas or Birmingham or Cleveland
$75k-$138k/yr OnsiteFull Time
3+ YOE3+ years IT experience, production support, vulnerability and incident management, OS administration (Windows/Linux), Dynatrace/Logscale, EM/SQL troubleshooting, bachelor's degree preferred.
Dynatrace, Logscale, Jira, Confluence, Service Now, SQL, ETL, SQL Server, Windows, Linux
2mo
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Technical Support Specialist
Cleveland, Ohio, United States
$48k-$60k/yr HybridFull Time
Associate degree or equivalent industry experience; previous call center or related support experience; construction knowledge preferred; proficient in Microsoft Office; SAP knowledge or willingness to learn; strong communication; ability to manage multiple priorities; travel occasionally; multi-language skills a plus.
Microsoft Office, SAP
3w
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Project Manager
Cleveland, Ohio, United States
$100k-$120k/yr OnsiteFull Time
8+ YOE8+ years experience managing application support or technology teams, bachelor's in computer science, strong incident/change/problem management, SLA and compliance focus, process improvement and automation experience.
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