2,112 support manager jobs at 1,104 companies in Pacifica, CA
3w
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
2w
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Manager, Support Enablement, Platform Solutions and Delivery, Cloud Support
Sunnyvale, California, United States
$164k-$240k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree or equivalent,7 years in program/product/operations within global customer support,7 years people management,3 years managing program managers,experience with case management tooling.
Salesforce (Agentforce), Google Enterprise for Customers (GECX), Google Cloud Assist (GCA)
2w
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
3d
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Support Program Manager, Live Support
San Francisco, California, United States
$216k-$240k/yr OnsiteFull Time
8+ YOERequires 8+ years in program management, customer support, support operations, service delivery, or related fields, plus experience scaling live support programs and designing scalable support operations.
1mo
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Maintenance and Field Support Manager
San Bruno, California, United States
$185k-$210k/yr OnsiteFull Time
5+ YOE5+ years in manufacturing operations or field support for large hardware products; vendor management and program management experience; ability to travel domestically and internationally.
4w
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Support Services Manager
San Jose, California, United States
$84k-$88k/yr OnsiteFull Time
2+ YOE5+ MgmtSupervise and develop support services programs and staff; ensure contract compliance, documentation, crisis intervention, and strong administrative skills. Requires supervisory experience and leadership in social services.
2mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
1mo
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Project Manager Support Professional
Oakland, California, United States
$85k-$140k/yr OnsiteFull Time
3+ YOEBA/BS and 3 years experience (or equivalent); prior exposure to BART projects required; proficiency with Microsoft Word, Excel, PowerPoint, Outlook; Primavera P6 helpful; strong communication and project coordination skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Primavera P6
2w
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Retail Support Manager
Palo Alto, California, United States
$101k-$115k/yr OnsiteFull Time
3+ YOE3+ years management experience in a financial institution, strong operations and regulatory compliance background, bachelor’s preferred, proficiency with Microsoft applications, FISERV DNA experience preferred.
Microsoft Applications, FISERV DNA, Retirement Central
2w
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Senior Project Manager - CTO Support
Palo Alto, California, United States
$200k-$250k/yr HybridFull Time
Project management experience supporting senior technical leadership; strong organization, communication, executive briefing, and technical fluency.
1mo
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Administrative Support III (T3)
Benicia, California, United States
$31-$42/hr OnsiteFull Time
Performs administrative tasks including preparing correspondence and presentations, scheduling meetings, managing electronic calendars, handling mail, arranging travel, running reports, and supporting departmental procedures.
1mo
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Administrative Support III (T3)
Benicia, California, United States
$31-$42/hr OnsiteFull Time
Performs administrative tasks including preparing correspondence and presentations, managing electronic calendars, arranging travel, screening calls, running reports, and supporting team processes with developed analytical proficiency.
19h
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Group Product Manager, Support
San Francisco, California, United States
$230k-$260k/yr OnsiteFull Time
5+ YOERequires 5–8 years of product experience, ownership of meaningful products or business lines, 0-to-1 product delivery, PM leadership or mentoring, and autonomous execution in ambiguity. Support, customer success, or AI experience is a bonus.
1mo
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Sr. Manager, SAP Application Support
Emeryville, California, United States
$140k-$160k/yr HybridFull Time
8+ YOE8+ years in application/production support with leadership experience; deep SAP ERP (S/4 or ECC) experience (MM, SD, FICO); incident/problem management and RCA; vendor/offshore management; familiarity with ITIL; bachelor’s degree in CS/Engineering or related.
SAP ERP, S/4, ECC, MM, SD, FICO, WMS, TMS, AMS, ITIL
2mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
3mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
4d
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Lead Product Manager - Agreement Manager Search
San Francisco or Chicago or Seattle
$186k-$301k/yr HybridFull Time
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.
AI, ML, KPI, telemetry, search, chat, worksheets, natural language search, conversational interfaces, recommendations, semantic search, Sales, Customer Success, Support, GTM
2mo
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
1mo
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Technical and Client Support Manager
Berkeley, California, United States
$85k-$95k/yr HybridFull Time
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
LMS, CRM, HubSpot, SaaS
1w
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Family Support Case Manager
San Leandro, California, United States
$42-$50/hr FieldFull Time
2+ YOEProvide long-term in-person case management, care coordination, home visiting and group facilitation for families; either 4 years outreach/case management experience or a bachelor's plus 2 years; strong communication and community outreach skills.
Microsoft Windows, Microsoft Teams, Zoom for Health
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