15 support operations lead jobs at 13 companies in Boone, NC
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Manager of 24/7 & Customer Support Operations
Johnson City, Tennessee, United States
$120k-$180k/yrOnsiteFull Time
GridCARE: Unlocking electrical grid capacity for AI data center power.
Lead and scale a 24/7 operations desk: hire/train/schedule operators, manage incident and escalation handling, ensure market rule compliance and operational procedures; management training or equivalent and high school diploma required.
Services Support and Infrastructure Operations Lead Administrator
Hickory, North Carolina, United States
$98k-$120k/yrFieldFull Time
New-Indy Containerboard: Independent manufacturer of recycled containerboard and corrugated packaging products.
5+ YOE5+ years managing enterprise IT infrastructure in 24x7 manufacturing environments; bachelor\u0002s or equivalent; deep knowledge of Windows Server, VMware, Active Directory, O365; HPE/Cisco networking and FortiGate; strong communication and vendor management.
Windows Server, VMware, Active Directory, O365, HPE, Cisco, FortiGate, HMI, PLC, CMDB, VoIP
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Processing and inputting prescriptions, supporting patients with medication and product information, providing high-level customer service in a pharmacy and vision setting.
Tyson FoodsNYSE: TSN: Processes and markets chicken, beef, pork, and prepared foods.
Leads material handlers, trains team members, manages warehouse materials, maintains safety and sanitation, prepares operational reports, and supports continuous improvement in extreme temperatures with lifting up to 65 pounds.
Safe Quality Foods (SQF), General Manufacturing Practices (GMP), 5S
UNC Health Appalachian: Operates regional hospitals and clinics providing medical care services.
2+ YOELead ambulatory clinical operations, provide hands-on patient care, support staff, ensure documentation and compliance; requires relevant clinical certification/licensure and BLS.
Spotless Brands: Operates and develops a network of regional car wash brands.
Provide operational support during shifts, direct team workflows, ensure safety and customer service; high school diploma preferred, valid driver\u0019s license preferred, must pass background check.
Goodwill Industries of Northwest North Carolina: Operates thrift stores to fund community employment training programs.
Lead or supervisory experience required. High school diploma or equivalent preferred. Must support store leadership, customer service, cash reconciliation, donation processing, and physical stocking duties.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
6 months retail and 6 months customer service experience; must be 18+; ability to supervise, train, and support associates; follow safety and merchandising standards.
Digital Care Support Engineer (8a-5p) Clinical Command Center -Johnson City, TN
Johnson City, Tennessee, United States
OnsiteFull Time
Ballad Health: Provides integrated hospital and outpatient medical care in Appalachia.
5+ YOEBachelor's degree or 5 years relevant experience; strong project management, stakeholder communication, telehealth implementation and onboarding experience; ability to lead cross-functional teams and drive operational readiness.
Leads front-end store operations, manages associates, supports sales and financial goals, and maintains customer service, safety, sanitation, security, and regulatory standards. High school completion preferred.
Financial reports, Average Cost Inventory System (ACIS), Computer Based Training (CBT), Food Lion To-Go, hand held computers, pallet jack
JCPenney: Retailer of apparel, home goods, and beauty products.
Drive beauty product sales, provide customer service, operate point-of-sale, support merchandising, assist with promotions and inventory; strong communication and relationship skills.