3,962 support operations lead jobs at 1,525 companies in United States
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Support Operations Systems Lead
United States
RemoteFull Time
Cursor: AI-powered code editor for professional software developers.
Experience in support operations, systems operations, or cross-functional technical program management; comfortable with ticketing systems, routing, dashboards; able to lead end-to-end programs.
Ticketing system, Routing workflows, Dashboards, Slack, Cursor, AI tools
LND Technical Services: Provides testing and maintenance for high-voltage electrical power systems.
3+ YOE3+ years operations support or project coordination; high school diploma required; associate\u0002/bachelor\u0002preferred; advanced Microsoft 365 skills; strong communication; experience with compliance, fleet, vendor, and operational systems.
Microsoft 365, Microsoft SharePoint, Expensify, KnowBe4, Microsoft Forms, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power Automate, ADP, QuickBooks, Sage, Procore, Smartsheet, ERP systems, ISNetworld, Avetta
Hayden or Remote or Albany or Irvine or Lewisville
$104k-$120k/yrHybridFull Time
Infinite Electronics: Supplies electronic components and wireless connectivity solutions to engineers.
5+ YOE5+ years in sales operations, ERP/EDI management, process improvement, or operational analytics; Bachelor's degree in Business, Operations, Information Systems, or related field; experience with ERP/CRM/BI tools.
Your Money Line: Provides an AI-powered platform for employee financial wellness and coaching.
2+ YOE2–4 years in customer or technical support in SaaS; strong technical aptitude; read API docs; troubleshoot; ticketing experience; excellent written communication; manage multiple priorities; meet SLAs; scale a support function.
ViaNYSE: VIA: Develops technology and software for public transportation networks.
3+ YOE3+ Mgmt3+ years of team management in safety-sensitive live operations; strong judgment, multitasking, cross-functional collaboration, and effective communication.
FedPoint: Manages insurance benefits marketplaces for federal and military employees.
2+ MgmtHigh school diploma, 2+ years people management experience, operations/production or document processing experience preferred, vendor management and Microsoft Excel proficiency, strong leadership and communication skills.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
Fora: Platform for travel advisors to book and manage trips.
3+ YOE1+ Mgmt3+ years in customer support or operations (1+ year in lead role), experience with Intercom/Zendesk, building SOPs and escalations, strong written/verbal skills, technical aptitude, and bachelor's degree or equivalent experience.
Shopko Optical: Retailer of prescription eyewear and provider of optometric services.
2+ YOE2+ MgmtDirectly supervise Production Support teammates, lead operations, ensure quality, productivity and safety. 2+ years optical manufacturing leadership.
Wescom Solutions: Provides engineering and construction management for rail transit systems.
5+ YOEHigh school diploma, valid state driver’s license, 5+ years on rail transit projects, knowledge of rail operations and construction, safety training (Rail Safety, Wayside Worker Protection, Radio), strong communication and analytical skills.
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
5+ YOETop Secret clearance required; bachelor’s degree in Operations Management, Engineering Management, or Military Studies (or 5+ years RAS experience); experience with Robotic and Autonomous Systems, planning RAS training/exercises, and working with operational military units.
HCLTechNational Stock Exchange of India: HCLTECH: Global provider of information technology services and software consulting.
Operations management with focus on continuous improvement, problem-solving, meeting client SLAs, and people management to lead and mentor support teams and deliver client solutions.
CBTS: Provider of managed cloud, infrastructure, and cybersecurity services.
Experience leading IT operations support across servers, network, storage, virtual platforms and monitoring; advanced troubleshooting, RCA, change support, SOP optimization, automation, and SLA management.
LENS: AI-powered technology for real-time traffic accident prevention.
10+ YOE10+ years supporting leaders with 4–6 years supporting senior executives, exceptional calendar and communication skills, high discretion, and experience with external stakeholders.
The Sports Facilities Companies: Manages and develops sports, recreation, and event facilities.
Serve as shift lead with supervisory duties; provide guest service, train staff, perform setup/tear-down, support facility operations and preventative maintenance; must lift 50 lbs and work nights/weekends/holidays as needed.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOE1+ MgmtPart-time Support Lead with at least 1 year of management experience; high school graduate; strong communication; multi-tasking; customer service focus.