3,962 support operations lead jobs at 1,525 companies in United States

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Support Operations Systems Lead
United States
RemoteFull Time
Cursor
Cursor: AI-powered code editor for professional software developers.
Experience in support operations, systems operations, or cross-functional technical program management; comfortable with ticketing systems, routing, dashboards; able to lead end-to-end programs.
Ticketing system, Routing workflows, Dashboards, Slack, Cursor, AI tools
2d
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Operations Business Support Lead
Houston, Texas, United States
$55k-$65k/yr RemoteFull Time
LND Technical Services
LND Technical Services: Provides testing and maintenance for high-voltage electrical power systems.
3+ YOE3+ years operations support or project coordination; high school diploma required; associate\u0002/bachelor\u0002preferred; advanced Microsoft 365 skills; strong communication; experience with compliance, fleet, vendor, and operational systems.
Microsoft 365, Microsoft SharePoint, Expensify, KnowBe4, Microsoft Forms, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power Automate, ADP, QuickBooks, Sage, Procore, Smartsheet, ERP systems, ISNetworld, Avetta
2mo
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Sales Operations Support Lead
Hayden or Remote or Albany or Irvine or Lewisville
$104k-$120k/yr HybridFull Time
Infinite Electronics
Infinite Electronics: Supplies electronic components and wireless connectivity solutions to engineers.
5+ YOE5+ years in sales operations, ERP/EDI management, process improvement, or operational analytics; Bachelor's degree in Business, Operations, Information Systems, or related field; experience with ERP/CRM/BI tools.
ERP, CRM, BI, dashboarding, reporting tools
1mo
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Support Operations Lead
Indianapolis, Indiana, United States
HybridFull Time
Your Money Line
Your Money Line: Provides an AI-powered platform for employee financial wellness and coaching.
2+ YOE2–4 years in customer or technical support in SaaS; strong technical aptitude; read API docs; troubleshoot; ticketing experience; excellent written communication; manage multiple priorities; meet SLAs; scale a support function.
Ticketing systems, API documentation, SaaS
2mo
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Support Operations Team Lead
Fort Worth, Texas, United States
$55k-$65k/yr OnsiteFull Time
Via
ViaNYSE: VIA: Develops technology and software for public transportation networks.
3+ YOE3+ Mgmt3+ years of team management in safety-sensitive live operations; strong judgment, multitasking, cross-functional collaboration, and effective communication.
2mo
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Executive Support & Business Operations Lead
Houston or Austin
HybridFull Time
ThinkOnward
ThinkOnward: Operates an open talent platform for energy industry innovation.
5+ YOE5+ years supporting senior executives in high-growth or dynamic environments; strong administration, operations, and GenAI tool experience.
Microsoft Copilot 365, Outlook, PowerPoint, Excel, Word
1mo
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Operations - Store Support Team Lead
Fishers, Indiana, United States
OnsiteFull Time
Round Room
Round Room: Operates a network of Verizon authorized wireless retail stores.
5+ YOELead Store Support team, manage KPIs and SLAs, ITIL alignment, incident and service delivery, and customer-focused operations.
ITIL, ITSM, Ticketing systems
2mo
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Team Lead Operations Support
Portsmouth, New Hampshire, United States
OnsiteFull Time
FedPoint
FedPoint: Manages insurance benefits marketplaces for federal and military employees.
2+ MgmtHigh school diploma, 2+ years people management experience, operations/production or document processing experience preferred, vendor management and Microsoft Excel proficiency, strong leadership and communication skills.
Microsoft Excel
1mo
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Operations Lead
San Francisco, California, United States
$55k-$90k/yr OnsiteFull Time
Exploration Technology Group
Exploration Technology Group: Designs and builds hardware for space and defense missions.
2+ YOE2+ years in operations/office management or executive support; startup experience preferred.
5d
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
2w
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Booking Operations Support Lead
New York City, New York, United States
$70k-$100k/yr OnsiteFull Time
Fora
Fora: Platform for travel advisors to book and manage trips.
3+ YOE1+ Mgmt3+ years in customer support or operations (1+ year in lead role), experience with Intercom/Zendesk, building SOPs and escalations, strong written/verbal skills, technical aptitude, and bachelor's degree or equivalent experience.
Intercom, Zendesk, GDS
2mo
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Production Support Lead
De Pere, Wisconsin, United States
OnsiteFull Time
Shopko Optical
Shopko Optical: Retailer of prescription eyewear and provider of optometric services.
2+ YOE2+ MgmtDirectly supervise Production Support teammates, lead operations, ensure quality, productivity and safety. 2+ years optical manufacturing leadership.
1mo
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Operations Support Lead
Dallas, Texas, United States
FieldFull Time
Wescom Solutions
Wescom Solutions: Provides engineering and construction management for rail transit systems.
5+ YOEHigh school diploma, valid state driver’s license, 5+ years on rail transit projects, knowledge of rail operations and construction, safety training (Rail Safety, Wayside Worker Protection, Radio), strong communication and analytical skills.
3w
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Mission Support Operations Lead
San Diego, California, United States
$55k-$126k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
5+ YOETop Secret clearance required; bachelor’s degree in Operations Management, Engineering Management, or Military Studies (or 5+ years RAS experience); experience with Robotic and Autonomous Systems, planning RAS training/exercises, and working with operational military units.
Microsoft Office, Maven Smart Systems
1mo
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Track Lead (Support & Operations) (120723)
United States
OnsiteFull Time
HCLTech
HCLTechNational Stock Exchange of India: HCLTECH: Global provider of information technology services and software consulting.
Operations management with focus on continuous improvement, problem-solving, meeting client SLAs, and people management to lead and mentor support teams and deliver client solutions.
1w
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Lead Engineer –IT Operations Support
United States
HybridFull Time
CBTS
CBTS: Provider of managed cloud, infrastructure, and cybersecurity services.
Experience leading IT operations support across servers, network, storage, virtual platforms and monitoring; advanced troubleshooting, RCA, change support, SOP optimization, automation, and SLA management.
1d
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Executive Operations Lead
Los Angeles, California, United States
OnsiteFull Time
LENS
LENS: AI-powered technology for real-time traffic accident prevention.
10+ YOE10+ years supporting leaders with 4–6 years supporting senior executives, exceptional calendar and communication skills, high discretion, and experience with external stakeholders.
Google Workspace, Slack, Notion
1mo
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Operations Lead - Wichita Ice Center
Wichita, Kansas, United States
OnsitePart Time
The Sports Facilities Companies
The Sports Facilities Companies: Manages and develops sports, recreation, and event facilities.
Serve as shift lead with supervisory duties; provide guest service, train staff, perform setup/tear-down, support facility operations and preventative maintenance; must lift 50 lbs and work nights/weekends/holidays as needed.
2mo
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Support Lead Part Time
Georgetown, Texas, United States
$13/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOE1+ MgmtPart-time Support Lead with at least 1 year of management experience; high school graduate; strong communication; multi-tasking; customer service focus.
3mo
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Team Lead, Customer Support
Farmington Hills, Michigan, United States
HybridFull Time
RouteOne
RouteOne: Automotive finance platform for credit applications and electronic contracting.
5+ YOELead daily Menu Operations Support, define KPIs, train team, manage escalations, ensure SLAs.
Salesforce, Pendo, Excel, Tableau, Word, PowerPoint, Outlook, Visio