8 support operations lead jobs at 8 companies in Cascade, IA
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
VontasToronto Stock Exchange: CSU: Provides software and technology solutions for public transit agencies.
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school diploma, minimum 1 year management experience, strong communication and multitasking, ability to lift ~25 lbs, operate cash register, flexible schedule including nights and weekends.
Baseline Fitness: Operates a network of Planet Fitness franchise gyms.
Oversee gym operations, train and develop staff, ensure excellent member service, handle front-desk tasks, and support the Club Manager. Requires strong customer service, communication, and basic computer skills.
Pilot Company: Operates a network of travel centers and fuel stations
Leads one to two cashiers, processes cash and card transactions, completes shift closeout reports, resolves guest issues, follows sales and compliance procedures, and supports travel center operations.
Bauer Built: Sells and services commercial truck tires and mechanical systems.
Lead store operations, supervise and coach employees, oversee inventory and safety, support sales and profitability, and use Microsoft Office and operational software.
Flynn Group: Operates large-scale restaurant and fitness center franchises.
Willingness to lead shifts, develop management skills via training, work flexible schedules, and support store operations; strong interpersonal skills.
BluePearl: Provides emergency and specialty veterinary medical care services.
Several years of clinical veterinary experience with leadership ability to uphold medical quality, support operational initiatives, and lead clinician recruitment and engagement.
Kraft HeinzNasdaq: KHC: Produces and sells packaged food and beverage products globally.
Operate and support on-pack, chill tank, and packaging equipment; follow safety and food‑safety procedures; perform CIL/CL/5S, use OSCAR/DDS/IQS systems; lead and train team members as needed.