12 support operations lead jobs at 10 companies in Solon, IA
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
VontasToronto Stock Exchange: CSU: Provides software and technology solutions for public transit agencies.
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school diploma, minimum 1 year management experience, strong communication and multitasking, ability to lift ~25 lbs, operate cash register, flexible schedule including nights and weekends.
Lead store operations and customer service, support inventory control and sales execution, coach team members, perform merchandising, lift up to 75 lbs, valid driver’s license required, high school diploma required.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Provide oversight support for gym operations, frontline member service, staff training, basic computer tasks, and light inventory/ordering; strong customer service and leadership skills required.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Assist oversight of gym operations, train and develop staff, manage front-desk member service (check-ins, sign-ups, calls), maintain club appearance, and support Club Manager.
Ampersand Brands: Manufacturer and retailer of premium candies and chocolates.
Leadership experience supporting store operations, team coaching, guest engagement, inventory, merchandising, and flexible availability; must lift up to 25 pounds and mobilize items up to 75 pounds.
Pilot Company: Operates a network of travel centers and fuel stations
Leads one to two cashiers, processes cash and card transactions, completes shift closeout reports, resolves guest issues, follows sales and compliance procedures, and supports travel center operations.
Flynn Group: Operates large-scale restaurant and fitness center franchises.
Willingness to lead shifts, develop management skills via training, work flexible schedules, and support store operations; strong interpersonal skills.
BluePearl: Provides emergency and specialty veterinary medical care services.
Several years of clinical veterinary experience with leadership ability to uphold medical quality, support operational initiatives, and lead clinician recruitment and engagement.
EquipmentShareNasdaq: EQPT: Provides construction equipment rental and fleet management technology solutions.
Lead store operations, manage inventory and P&L, develop staff, deliver customer service, and support sales growth; retail management experience preferred.
Kraft HeinzNasdaq: KHC: Produces and sells packaged food and beverage products globally.
Operate and support on-pack, chill tank, and packaging equipment; follow safety and food‑safety procedures; perform CIL/CL/5S, use OSCAR/DDS/IQS systems; lead and train team members as needed.