7 support operations lead jobs at 6 companies in Waterloo, IA
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
VontasToronto Stock Exchange: CSU: Provides software and technology solutions for public transit agencies.
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school diploma, minimum 1 year management experience, strong communication and multitasking, ability to lift ~25 lbs, operate cash register, flexible schedule including nights and weekends.
Flynn Group: Operates large-scale restaurant and fitness center franchises.
Willingness to lead shifts, develop management skills via training, work flexible schedules, and support store operations; strong interpersonal skills.
BluePearl: Provides emergency and specialty veterinary medical care services.
Several years of clinical veterinary experience with leadership ability to uphold medical quality, support operational initiatives, and lead clinician recruitment and engagement.
Kraft HeinzNasdaq: KHC: Produces and sells packaged food and beverage products globally.
Operate and support on-pack, chill tank, and packaging equipment; follow safety and food‑safety procedures; perform CIL/CL/5S, use OSCAR/DDS/IQS systems; lead and train team members as needed.