216 support representative jobs at 105 companies in Massachusetts
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Technical Support Representative
Waukesha or South Portland or North Billerica or Reno
OnsiteFull Time
GeneracNYSE: GNRC: Manufactures backup power generators and energy technology solutions.
3+ YOEProvide technical support to authorized dealer network; troubleshoot and resolve technical service issues; document and track requests; mentor less experienced representatives.
Merrimack Health: Provides comprehensive medical services and inpatient hospital care.
High school diploma, basic computer skills, ability to follow oral/written instructions, basic medical terminology; hospital experience and bilingual ability preferred.
Calabasas or Arizona or California or Colorado or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Maine or Nebraska or North Carolina or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Utah or Virginia or Washington
$30-$37/hrHybridFull Time
Maverick Payments: Provides merchant payment processing and financial technology services.
Provide frontline partner support for agent partners: process applications, troubleshoot issues, maintain CRM records, coordinate cross-functional resolution; Microsoft Excel and payments system knowledge required; 2–3 years payments or partner support preferred.
Microsoft Excel, Microsoft Office, CRM, TSYS, PPM, CBO, Fiserv
SRS Distribution: Distributes roofing and building products to professional contractors.
2+ YOE2+ years in sales or sales support; building material distribution experience; residential roofing knowledge; strong communication and customer service; proficient with CRM and Microsoft Office.
Canon Business Process Services: Provides outsourced business process and document management services.
1+ YOEHigh school diploma, valid driver’s license, 1-3 years mailroom/office experience; strong customer service; travel up to 75%; reliable transportation.
Cubic: Develops defense training systems and public transit fare technology.
2+ YOEMinimum 2 years account management/customer service/sales experience; proficiency with Microsoft Word, Excel, PowerPoint; valid driver’s license and reliable vehicle; ability to onboard/train retailers, perform on-site installs, troubleshoot devices, and compile reports.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Charlie Card
ZOLL Medical: Manufactures medical devices and software for emergency care.
1+ YOE1-2 years customer service experience, high school diploma, professional telephone manner, database knowledge, ability to process orders and perform accurate follow-up.
Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Hawaii or Illinois or Kentucky or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
RemoteTemporary
Clarity: Financial aid and admissions platform for K-12 private schools.
Respond to family support inquiries via phone/email/chat, troubleshoot and escalate issues, meet satisfaction and call goals, strong communication, multitasking, tech-savvy, flexible hours; applicants must reside in listed US states.
Archipelago Strategies Group: Full-service multicultural marketing and community engagement agency.
2+ YOEHigh school diploma, 2+ years customer support experience, CRM/ intake database proficiency (Salesforce a plus), strong data entry and communication skills, reliable home internet, occasional evenings/weekends and infrequent travel.
FergusonNYSE: FERG: Wholesale distributor of plumbing, HVAC, and building supplies.
1+ YOE1+ years sales/customer service experience required; trades experience preferred. Skills with Microsoft Office, CRM, quoting, order entry, delivery coordination, upselling, and strong customer communication.
UKG: Provider of workforce management and human capital management software.
3+ YOE3+ years operations or customer service experience in banking/accounts receivable/payroll/collections; strong problem-solving, communication, Excel and multi-system navigation skills.
Microsoft Office, Microsoft Excel, Salesforce, Ready
Operational Support Services Representative (Hybrid) (Webster, MA, US)
Webster, Massachusetts, United States
$36k-$40k/yrHybridFull Time
MAPFREBolsa de Madrid: MAP: Provides global insurance, reinsurance, and financial protection services.
High school diploma or equivalent; strong organization, prioritization and PC skills; working knowledge of Microsoft Office, scanners and photocopiers; prior customer service experience helpful.
Microsoft Office, Auto Injury Solutions, scanner, photocopier
SEENYSE: SEE: Global provider of food and protective packaging solutions.
3+ YOEAssociate degree or 3+ years related technical/service experience; troubleshooting of automated machinery, intermediate electrical/mechanical skills, PLC/HMI familiarity, strong communication, and proficiency with Windows and CRM/ERP tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Cisco Finesse, PLC, HMI
Allen Agency: Independent agency providing life insurance and mortgage protection products.
Requires (or willingness to obtain) an insurance license, strong communication and interpersonal skills, self-motivation, basic computer/CRM skills, and ability to generate leads and manage client relationships.
Belgard Field Service Support Representative (524973)
Rehoboth or Massachusetts or United States or North America
$65k-$75k/yrFieldFull Time
CRHNYSE: CRH: Manufactures and distributes diversified building materials and construction products.
Associate degree or equivalent experience; 2+ years related experience preferred; valid driver's license and auto insurance; strong communication, MS Office and Salesforce proficiency; able to lift up to 65 lbs and travel regionally.